Teladoc Health Viewpoint
Free
46.0for iPad
Age Rating
Teladoc Health Viewpoint Screenshots
About Teladoc Health Viewpoint
InTouch Health is now a part of Teladoc Health.
The Teladoc Health Viewpoint app runs on client-owned iPad devices for telehealth virtual care consults. Once launched, the Viewpoint app allows the remote clinician to connect to patients through Teladoc Health’s cloud-based network.
For the best user experience, we recommend using a high-speed WiFi connection. The Viewpoint app supports 4G/LTE cellular connections. Please check with your carrier regarding data usage service charges when transmitting audio and video data over the Internet.
The Teladoc Health Viewpoint app runs on client-owned iPad devices for telehealth virtual care consults. Once launched, the Viewpoint app allows the remote clinician to connect to patients through Teladoc Health’s cloud-based network.
For the best user experience, we recommend using a high-speed WiFi connection. The Viewpoint app supports 4G/LTE cellular connections. Please check with your carrier regarding data usage service charges when transmitting audio and video data over the Internet.
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What's New in the Latest Version 46.0
Last updated on Jul 11, 2023
Old Versions
Bug fixes and general enhancements
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Version History
46.0
Jul 11, 2023
Bug fixes and general enhancements
45.1
Feb 8, 2023
* Accessibility improvement to the information menu
* Improvement in the audio/video mute behavior
* Backend optimization with no impact to usability
* Improvement in the audio/video mute behavior
* Backend optimization with no impact to usability
45.0
Oct 19, 2022
Backend optimization with no impact to usability
44.1.1
Sep 6, 2022
Fix a crash that happens in iOS 16 when backgrounding the application during a video session.
44.1
Jun 21, 2022
* Callkit UI support
- When the iOS PAS user accepts a Callkit call while in Teladoc session with iOS Viewpoint app, iOS Viewpoint displays the On Hold UI.
- When the iOS Viewpoint user is prompted with a Callkit call while in Teladoc session, the user can either accept or end the Callkit call. Unmute/mute is also supported. Callkit UI support
* Bug fixes
- When the iOS PAS user accepts a Callkit call while in Teladoc session with iOS Viewpoint app, iOS Viewpoint displays the On Hold UI.
- When the iOS Viewpoint user is prompted with a Callkit call while in Teladoc session, the user can either accept or end the Callkit call. Unmute/mute is also supported. Callkit UI support
* Bug fixes
44.0
Mar 29, 2022
* iOS 12 is no longer supported starting with release version 44.0.
* First time Authentication dialog updated for ease of use and supports both portrait and landscape modes.
* Callkit UI support
- When the iOS PAS user accepts a Callkit call while in Teladoc session with iOS Viewpoint app, iOS Viewpoint displays the On Hold UI.
- When the iOS Viewpoint user is prompted with a Callkit call while in Teladoc session, the user can either accept or end the Callkit call. Unmute/mute is also supported.
* First time Authentication dialog updated for ease of use and supports both portrait and landscape modes.
* Callkit UI support
- When the iOS PAS user accepts a Callkit call while in Teladoc session with iOS Viewpoint app, iOS Viewpoint displays the On Hold UI.
- When the iOS Viewpoint user is prompted with a Callkit call while in Teladoc session, the user can either accept or end the Callkit call. Unmute/mute is also supported.
43.1
Dec 13, 2021
iOS Viewpoint Info menu has been updated for easier navigation to app information, technical support, and log upload.
iOS Viewpoint Onboarding Screens will allow the end user to selectively grant media and location permissions to the app during initial launch for an optimal virtual consult experience.
iOS Viewpoint Onboarding Screens will allow the end user to selectively grant media and location permissions to the app during initial launch for an optimal virtual consult experience.
43.0
Sep 27, 2021
* Faster detection and handling of network changes
* Update availability notification to come from Apple Store
* Improved image quality of transmitted iOS Viewpoint snapshot for the remote practitioner
* Added Teladoc Health branding during virtual consults.
* Update availability notification to come from Apple Store
* Improved image quality of transmitted iOS Viewpoint snapshot for the remote practitioner
* Added Teladoc Health branding during virtual consults.
42.1
Jun 29, 2021
Network Checkup:
Users can now easily check connectivity to the Teladoc Health Network, by clicking the Info button, and then selecting Network Checkup.
Users can now easily check connectivity to the Teladoc Health Network, by clicking the Info button, and then selecting Network Checkup.
42.0.1
May 4, 2021
Improved Security: iOS Viewpoint endpoint authentication process has been implemented to be more secure.
Apply bug fix.
Apply bug fix.
42.0
Apr 28, 2021
Improved Security: iOS Viewpoint endpoint authentication process has been implemented to be more secure.
1.41.5
Feb 25, 2021
Updated branding to Teladoc Health
1.41.3
Jan 29, 2021
Updated branding to Teladoc Health
1.41.1
Oct 26, 2020
- iOS Viewpoint end user will hear audio notification upon session start
- iOS Viewpoint end user can mute their local microphone during a session
- The audio notification that prompts the iOS Viewpoint user to connect the iOS device to AC power after a session ends or when battery is low is louder
- When the remote practitioner mutes their camera, the silhouette shown on the iOS Viewpoint is gender neutral along with a message that indicates they can hear and see the iOS Viewpoint end user side.
- iOS Viewpoint log file retrieval has been improved
- iOS Viewpoint end user can mute their local microphone during a session
- The audio notification that prompts the iOS Viewpoint user to connect the iOS device to AC power after a session ends or when battery is low is louder
- When the remote practitioner mutes their camera, the silhouette shown on the iOS Viewpoint is gender neutral along with a message that indicates they can hear and see the iOS Viewpoint end user side.
- iOS Viewpoint log file retrieval has been improved
1.40.135
Aug 11, 2020
1.40.135
- Added “Connectivity” options in the iOS Settings app.
1.40.134
- The iOS Viewpoint will appear to be offline in the My Connection List to the remote user whenever the The App goes to the background or when the iPad is locked. Once The App is brought back to the foreground, the app will be online and ready for consult after a few seconds.
- The App can be set to always run the app in the foreground, and not go to sleep, so that it is ready for a consult. Configure “Disable Auto-Lock” and toggle to ON in iOS Viewpoint >> Settings. Note that this can be overridden by managed device settings.
- Screensavers have been updated to reflect that InTouch Health is now a part of Teladoc Health.
- Log retrieval mechanism has been improved to be more dynamic and forego user intervention.
- User will be notified if camera or microphone is disabled, when the app is launched.
- Added “Connectivity” options in the iOS Settings app.
1.40.134
- The iOS Viewpoint will appear to be offline in the My Connection List to the remote user whenever the The App goes to the background or when the iPad is locked. Once The App is brought back to the foreground, the app will be online and ready for consult after a few seconds.
- The App can be set to always run the app in the foreground, and not go to sleep, so that it is ready for a consult. Configure “Disable Auto-Lock” and toggle to ON in iOS Viewpoint >> Settings. Note that this can be overridden by managed device settings.
- Screensavers have been updated to reflect that InTouch Health is now a part of Teladoc Health.
- Log retrieval mechanism has been improved to be more dynamic and forego user intervention.
- User will be notified if camera or microphone is disabled, when the app is launched.
1.40.134
Aug 5, 2020
- The iOS Viewpoint will appear to be offline in the My Connection List to the remote user whenever the The App goes to the background or when the iPad is locked. Once The App is brought back to the foreground, the app will be online and ready for consult after a few seconds.
- The App can be set to always run the app in the foreground, and not go to sleep, so that it is ready for a consult. Configure “Disable Auto-Lock” and toggle to ON in iOS Viewpoint >> Settings. Note that this can be overridden by managed device settings.
- Screensavers have been updated to reflect that InTouch Health is now a part of Teladoc Health.
- Log retrieval mechanism has been improved to be more dynamic and forego user intervention.
- User will be notified if camera or microphone is disabled, when the app is launched.
- The App can be set to always run the app in the foreground, and not go to sleep, so that it is ready for a consult. Configure “Disable Auto-Lock” and toggle to ON in iOS Viewpoint >> Settings. Note that this can be overridden by managed device settings.
- Screensavers have been updated to reflect that InTouch Health is now a part of Teladoc Health.
- Log retrieval mechanism has been improved to be more dynamic and forego user intervention.
- User will be notified if camera or microphone is disabled, when the app is launched.
1.40.56
Apr 27, 2020
Added ability to amplify the volume during sessions.
"Settings" -> "Viewpoint" -> "Amplify Volume"
"Settings" -> "Viewpoint" -> "Amplify Volume"
1.40.43
Mar 31, 2020
Important bug fixes and improvements.
1.39.68
Sep 27, 2019
Bug fixes
1.38.99
Mar 14, 2019
Bug fixes
1.37.46
May 30, 2018
Bug fixes
1.36.26
Nov 22, 2017
Bug fixes
10.35.21
Mar 24, 2017
- Bug Fixes
10.34.30
Dec 7, 2016
Teladoc Health Viewpoint FAQ
Click here to learn how to download Teladoc Health Viewpoint in restricted country or region.
Check the following list to see the minimum requirements of Teladoc Health Viewpoint.
iPad
Requires iPadOS 14.0 or later.
Teladoc Health Viewpoint supports English
