EudataMobile スクリーンショット
About EudataMobile
EudataMobile App provides multiple collaboration channels and permits the multichannel interaction between customers and contact center agents or experts.
EudataMobile App relies on Eudata WCS infrastructure that must be purchased before using the app.
Features description:
- Audio/Video: Using EudataMobile can add to your customer service accessible via the mobile channel audio and video call (VoIP on WiFi, 3/4G Networks)
- Chat: with EudataMobile you can create “click-to-chat” Mobile app.
- Link pushing: it’s possible for the agent to push web contents
- Context Data: profile your customer and pass these info to the Agentent
- ChatBot interaction: interact with a first level chatbot that will assist you in finding the desired information
EudataMobile App relies on Eudata WCS infrastructure that must be purchased before using the app.
Features description:
- Audio/Video: Using EudataMobile can add to your customer service accessible via the mobile channel audio and video call (VoIP on WiFi, 3/4G Networks)
- Chat: with EudataMobile you can create “click-to-chat” Mobile app.
- Link pushing: it’s possible for the agent to push web contents
- Context Data: profile your customer and pass these info to the Agentent
- ChatBot interaction: interact with a first level chatbot that will assist you in finding the desired information
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最新バージョン 1.1.0 の更新情報
Last updated on 2019年02月04日
旧バージョン
Eudata ConvyAI chatbot integration
Webrtc audio/video calls enabled
Webrtc audio/video calls enabled
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Version History
1.1.0
2019年02月04日
Eudata ConvyAI chatbot integration
Webrtc audio/video calls enabled
Webrtc audio/video calls enabled
EudataMobile FAQ
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iPhone
EudataMobileは次の言語がサポートされています。 English
