Keep Mobile
Security Management Simplified
Free
23.4.1for iPhone, iPad and more
Age Rating
Keep Mobile Screenshots
About Keep Mobile
The Feenics Mobile application allows you to access your Feenics information on the go.
You can view the list of people in your instance or search for a specific person by name. You can easily view and edit a person's contact information, badge type, access levels and assigned cards. You can also add new people into your instance and upload their image or take a picture of them using your device camera.
View important events and logs on your mobile device. Make a person or hardware a favorite of yours to subscribe to events that occur on that hardware. You'll be notified when the event occurs with push notification. With Feenics mobile, you can always review the event history at any access point, drill into a specific event, review any special instructions attached to the event, and then add your own acknowledgements, including attaching a photo using your device camera.
All events that you acknowledge using Feenics mobile app are immediately marked as viewed in your Feenics Database.
Features:
- LOCKDOWN directly from mobile device
- View your favorite items
- View hardware status and warnings
- View list of people
- Add and delete a person
- View and edit a person's profile and address information
- View and edit a person's access levels
- View and edit a person's assigned cards including PIN setup
- View past events
- View and add event acknowledgements
- View hardware and hardware events
- Run hardware actions (ex: pulse, activate/deactivate, simulate card read)
- Search for people
You can view the list of people in your instance or search for a specific person by name. You can easily view and edit a person's contact information, badge type, access levels and assigned cards. You can also add new people into your instance and upload their image or take a picture of them using your device camera.
View important events and logs on your mobile device. Make a person or hardware a favorite of yours to subscribe to events that occur on that hardware. You'll be notified when the event occurs with push notification. With Feenics mobile, you can always review the event history at any access point, drill into a specific event, review any special instructions attached to the event, and then add your own acknowledgements, including attaching a photo using your device camera.
All events that you acknowledge using Feenics mobile app are immediately marked as viewed in your Feenics Database.
Features:
- LOCKDOWN directly from mobile device
- View your favorite items
- View hardware status and warnings
- View list of people
- Add and delete a person
- View and edit a person's profile and address information
- View and edit a person's access levels
- View and edit a person's assigned cards including PIN setup
- View past events
- View and add event acknowledgements
- View hardware and hardware events
- Run hardware actions (ex: pulse, activate/deactivate, simulate card read)
- Search for people
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What's New in the Latest Version 23.4.1
Last updated on Apr 20, 2023
Old Versions
Updated Copyright link.
Show More
Version History
23.4.1
Apr 20, 2023
Updated Copyright link.
22.12.2
Dec 20, 2022
Bug fixes and improvements.
22.11.5
Nov 14, 2022
Bug Fixes
22.11.2
Nov 14, 2022
Report correct user agent.
22.11.1
Nov 10, 2022
Instance list is now in alphabetical order.
22.8.1
Aug 27, 2022
Tags can now be added, deleted, and edited on people and hardware.
22.5.2
May 10, 2022
Feenics now supports A QR scan feature that will open the People form in the mobile app when scanned and the user is in the same instance as the cardholder.
Feenics now allows users to execute a lockdown and/or lockdown reset based on access level.
Feenics now allows users to execute a lockdown and/or lockdown reset based on access level.
22.2.1
Feb 15, 2022
Bug Fixes
Side menu now only appears when the menu button is tapped, regardless of the device resolution.
On iPad, modals will no longer close when a user taps outside the modal.
Side menu now only appears when the menu button is tapped, regardless of the device resolution.
On iPad, modals will no longer close when a user taps outside the modal.
21.10.2
Oct 29, 2021
Enhancement
Search results now clear when selecting a new search set
New instance navigation feature allows user to change instances without logging out
Bug Fixes
When deleting a card, you are now able to save a note.
Searching for Mercury inputs now only returns Mercury inputs in the search results.
Rex and Contacts are no longer displayed when searching for Mercury outputs.
Added an Email Type field on the Person form.
Invalid email formats can no longer be entered when creating a Person.
The Bosch Points Events button now works as intended.
Bosch areas, points, and outputs now properly display their status in the hardware list.
The Hardware list now loads 50 rows at a time.
Each Hardware Type on the Hardware page now displays an independent Loader Icon when hardware is loading.
Readers with an unknown status now correctly display as such.
Reader hardware commands now send the controller, controller key, reader, and reader key in the event details.
The My Profile button now works as intended when a new user is created and logged in for the first time.
When resetting a password upon first login, an error now appears if the password does not meet the minimum password length.
The Mercury Reader Offline Access Method now displays proper messages instead of numbers.
The Start Linking Mode and Abort Linking Mode have been removed as options from Aperio readers.
Search results now clear when selecting a new search set
New instance navigation feature allows user to change instances without logging out
Bug Fixes
When deleting a card, you are now able to save a note.
Searching for Mercury inputs now only returns Mercury inputs in the search results.
Rex and Contacts are no longer displayed when searching for Mercury outputs.
Added an Email Type field on the Person form.
Invalid email formats can no longer be entered when creating a Person.
The Bosch Points Events button now works as intended.
Bosch areas, points, and outputs now properly display their status in the hardware list.
The Hardware list now loads 50 rows at a time.
Each Hardware Type on the Hardware page now displays an independent Loader Icon when hardware is loading.
Readers with an unknown status now correctly display as such.
Reader hardware commands now send the controller, controller key, reader, and reader key in the event details.
The My Profile button now works as intended when a new user is created and logged in for the first time.
When resetting a password upon first login, an error now appears if the password does not meet the minimum password length.
The Mercury Reader Offline Access Method now displays proper messages instead of numbers.
The Start Linking Mode and Abort Linking Mode have been removed as options from Aperio readers.
21.10.1
Oct 26, 2021
Enhancement
Search results now clear when selecting a new search set
New instance navigation feature allows user to change instances without logging out
Bug Fixes
When deleting a card, you are now able to save a note.
Searching for Mercury inputs now only returns Mercury inputs in the search results.
Rex and Contacts are no longer displayed when searching for Mercury outputs.
Added an Email Type field on the Person form.
Invalid email formats can no longer be entered when creating a Person.
The Bosch Points Events button now works as intended.
Bosch areas, points, and outputs now properly display their status in the hardware list.
The Hardware list now loads 50 rows at a time.
Each Hardware Type on the Hardware page now displays an independent Loader Icon when hardware is loading.
Readers with an unknown status now correctly display as such.
Reader hardware commands now send the controller, controller key, reader, and reader key in the event details.
The My Profile button now works as intended when a new user is created and logged in for the first time.
When resetting a password upon first login, an error now appears if the password does not meet the minimum password length.
The Mercury Reader Offline Access Method now displays proper messages instead of numbers.
The Start Linking Mode and Abort Linking Mode have been removed as options from Aperio readers.
Search results now clear when selecting a new search set
New instance navigation feature allows user to change instances without logging out
Bug Fixes
When deleting a card, you are now able to save a note.
Searching for Mercury inputs now only returns Mercury inputs in the search results.
Rex and Contacts are no longer displayed when searching for Mercury outputs.
Added an Email Type field on the Person form.
Invalid email formats can no longer be entered when creating a Person.
The Bosch Points Events button now works as intended.
Bosch areas, points, and outputs now properly display their status in the hardware list.
The Hardware list now loads 50 rows at a time.
Each Hardware Type on the Hardware page now displays an independent Loader Icon when hardware is loading.
Readers with an unknown status now correctly display as such.
Reader hardware commands now send the controller, controller key, reader, and reader key in the event details.
The My Profile button now works as intended when a new user is created and logged in for the first time.
When resetting a password upon first login, an error now appears if the password does not meet the minimum password length.
The Mercury Reader Offline Access Method now displays proper messages instead of numbers.
The Start Linking Mode and Abort Linking Mode have been removed as options from Aperio readers.
21.7.1
Aug 11, 2021
Enhancement:
Search results now clear when selecting a new search set
Bug Fixes:
When deleting a card, you are now able to save a note.
Searching for Mercury inputs now only returns Mercury inputs in the search results.
Rex and Contacts are no longer displayed when searching for Mercury outputs.
Added an Email Type field on the Person form.
Invalid email formats can no longer be entered when creating a Person.
The Bosch Points Events button now works as intended.
Bosch areas, points, and outputs now properly display their status in the hardware list.
The Hardware list now loads 50 rows at a time.
Each Hardware Type on the Hardware page now displays an independent Loader Icon when hardware is loading.
Readers with an unknown status now correctly display as such.
Reader hardware commands now send the controller, controller key, reader, and reader key in the event details.
The My Profile button now works as intended when a new user is created and logged in for the first time.
When resetting a password upon first login, an error now appears if the password does not meet the minimum password length.
The Mercury Reader Offline Access Method now displays proper messages instead of numbers.
The Start Linking Mode and Abort Linking Mode have been removed as options from Aperio readers.
Search results now clear when selecting a new search set
Bug Fixes:
When deleting a card, you are now able to save a note.
Searching for Mercury inputs now only returns Mercury inputs in the search results.
Rex and Contacts are no longer displayed when searching for Mercury outputs.
Added an Email Type field on the Person form.
Invalid email formats can no longer be entered when creating a Person.
The Bosch Points Events button now works as intended.
Bosch areas, points, and outputs now properly display their status in the hardware list.
The Hardware list now loads 50 rows at a time.
Each Hardware Type on the Hardware page now displays an independent Loader Icon when hardware is loading.
Readers with an unknown status now correctly display as such.
Reader hardware commands now send the controller, controller key, reader, and reader key in the event details.
The My Profile button now works as intended when a new user is created and logged in for the first time.
When resetting a password upon first login, an error now appears if the password does not meet the minimum password length.
The Mercury Reader Offline Access Method now displays proper messages instead of numbers.
The Start Linking Mode and Abort Linking Mode have been removed as options from Aperio readers.
21.6.1
Jun 18, 2021
Bug Fix
The status of OTIS reader and Downstream it is connected to are now accurate.
Hardware details page open as expected.
The lockdown button locks down the expected access level hardware.
The status of OTIS reader and Downstream it is connected to are now accurate.
Hardware details page open as expected.
The lockdown button locks down the expected access level hardware.
21.4.1
Apr 30, 2021
Enhancement:
Added a warning dialogue on login for disabled instances.
Bug Fix:
A warning will now appear if a mass notification is being sent to a person without a valid email or SMS.
Fixed the back button on the My Profile page.
Corrected the Manager Level validation on the card assignment page.
Removed the Private label from street addresses.
Added a warning dialogue on login for disabled instances.
Bug Fix:
A warning will now appear if a mass notification is being sent to a person without a valid email or SMS.
Fixed the back button on the My Profile page.
Corrected the Manager Level validation on the card assignment page.
Removed the Private label from street addresses.
21.2.1
Mar 9, 2021
Features:
Update navigation.
Bug Fixes:
Display appropriate missing configuration message when adding mobile credential without configuration.
Fix PIN dialog for new or edit card.
Update navigation.
Bug Fixes:
Display appropriate missing configuration message when adding mobile credential without configuration.
Fix PIN dialog for new or edit card.
21.1.2
Jan 29, 2021
Feature:
Added the ability to leverage SSO on the Keep by Feenics Mobile App.
Bug Fix:
Fixed a bug that caused the Mass Notification to not send a notification depend on which option was selected when configuring the notification.
Added the ability to leverage SSO on the Keep by Feenics Mobile App.
Bug Fix:
Fixed a bug that caused the Mass Notification to not send a notification depend on which option was selected when configuring the notification.
20.11.2
Nov 24, 2020
Bug fix:
The Event link on the person and hardware pages now correctly launches the event history for the person or hardware.
The Event link on the person and hardware pages now correctly launches the event history for the person or hardware.
20.10.3
Oct 23, 2020
Bug fixes and improvemtns for editing person.
20.9.1
Sep 18, 2020
Bug Fixes: Lock down / reset action now works as expected.
20.8.18
Sep 11, 2020
Features & Enhancements:
Warn if mobile number does not contain a country code.
Implement password reset functionality.
Upgraded performance, look, and feel.
Bug Fixes:
Fix bugs when updating person information.
Warn if mobile number does not contain a country code.
Implement password reset functionality.
Upgraded performance, look, and feel.
Bug Fixes:
Fix bugs when updating person information.
20.6.5
Jun 13, 2020
Features & Enhancements:
Updated End User License Agreement
Updated friendly names of hardware components
Mercury and Bosch panel statuses automatically updated by last ping value
Hardware status now automatically updated after select actions
Bug Fixes:
Fixed issues related to adding or removing access levels on person
Fixed region not stored properly in some cases when using bio-metric authentication
Updated End User License Agreement
Updated friendly names of hardware components
Mercury and Bosch panel statuses automatically updated by last ping value
Hardware status now automatically updated after select actions
Bug Fixes:
Fixed issues related to adding or removing access levels on person
Fixed region not stored properly in some cases when using bio-metric authentication
1.0.45
Jan 15, 2020
Bug fixes and improvements.
1.0.44
Jan 3, 2020
Fix send notification to single person bug.
1.0.43
Dec 31, 2019
HID mobile credentials:
HID mobile credentials can now be requested in the app.
Existing HID mobile credentials are listed.
End User License Agreement:
Users will now see a one time End License Agreement page on login. They must agree to proceed.
Bug fixes and improvements:
Streamline and improve biometric login.
Improvements and bug fixes for status of hardware favorites.
Improved card deletion procedure.
Reader related events now contain the reader and person names if applicable.
General bug fixes and improvements.
HID mobile credentials can now be requested in the app.
Existing HID mobile credentials are listed.
End User License Agreement:
Users will now see a one time End License Agreement page on login. They must agree to proceed.
Bug fixes and improvements:
Streamline and improve biometric login.
Improvements and bug fixes for status of hardware favorites.
Improved card deletion procedure.
Reader related events now contain the reader and person names if applicable.
General bug fixes and improvements.
1.0.31
Jul 13, 2019
Fix two factor authentication bug.
1.0.25
Feb 6, 2019
Fixed Login page render issue on iPad.
Added LP hardware support.
Added Simulated Key Press to Simulate Reader Input Action.
Improved address editing responsiveness and stability.
Added private toggle to addresses.
Private addresses now display lock icon.
Added LP hardware support.
Added Simulated Key Press to Simulate Reader Input Action.
Improved address editing responsiveness and stability.
Added private toggle to addresses.
Private addresses now display lock icon.
Keep Mobile FAQ
Click here to learn how to download Keep Mobile in restricted country or region.
Check the following list to see the minimum requirements of Keep Mobile.
iPhone
Requires iOS 13.0 or later.
iPad
Requires iPadOS 13.0 or later.
iPod touch
Requires iOS 13.0 or later.
Keep Mobile supports English
