Kova Service
Free
1.14.0for iPhone, iPad and more
9.9
2 Ratings
MiTek Industries, Inc.
Developer
12.5 MB
Size
Jan 5, 2023
Update Date
Business
Category
4+
Age Rating
Age Rating
Kova Service Screenshots
About Kova Service
Kova Service enables your service technicians to access their data when on-site with the customer.
With Kova Service, the technicians can view service orders and requests, including; customer information, service call information, home information, options, and more!
In addition, the technicians can take pictures of the completed work and optionally use third-party signature applications to sign off the service orders.
Note: To use Kova Service, you must have installed Kova builds 2019.1.818, 2020.1.6596 or 2020.2.6597
With Kova Service, the technicians can view service orders and requests, including; customer information, service call information, home information, options, and more!
In addition, the technicians can take pictures of the completed work and optionally use third-party signature applications to sign off the service orders.
Note: To use Kova Service, you must have installed Kova builds 2019.1.818, 2020.1.6596 or 2020.2.6597
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What's New in the Latest Version 1.14.0
Last updated on Jan 5, 2023
Old Versions
- Added section listing all open tasks
- Users can now define the name of a task created on the mobile app (if Kova supports it)
- Added ability to search vendors
- Fixed bug causing date picker not to display property when selecting date, start and end times of a new task.
- Added log out button
- Fixed issue of reason codes not being available on Kova versions 2018.2 or older
- Users can now define the name of a task created on the mobile app (if Kova supports it)
- Added ability to search vendors
- Fixed bug causing date picker not to display property when selecting date, start and end times of a new task.
- Added log out button
- Fixed issue of reason codes not being available on Kova versions 2018.2 or older
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Version History
1.14.0
Jan 5, 2023
- Added section listing all open tasks
- Users can now define the name of a task created on the mobile app (if Kova supports it)
- Added ability to search vendors
- Fixed bug causing date picker not to display property when selecting date, start and end times of a new task.
- Added log out button
- Fixed issue of reason codes not being available on Kova versions 2018.2 or older
- Users can now define the name of a task created on the mobile app (if Kova supports it)
- Added ability to search vendors
- Fixed bug causing date picker not to display property when selecting date, start and end times of a new task.
- Added log out button
- Fixed issue of reason codes not being available on Kova versions 2018.2 or older
1.13.0
Aug 10, 2022
* New app icon and splash-screen
* Service Order Item screen displays a consolidated Defect Codes header
* New screenshots
* Service Order Item screen displays a consolidated Defect Codes header
* New screenshots
1.12.0
Jan 5, 2021
* Replaced main menu button icon to 'hamburger menu'
* Added 'OK' and 'Cancel' buttons to date/time picker
* Added 'OK' and 'Cancel' buttons to date/time picker
1.11.0
Nov 17, 2020
[*] Removed "Enable Document Portal" app setting
[*] Disabled menu button when service order item is not Scheduled or Completed
[*] Replace all 'photo' icons with 'paperclip' icons
[*] In the service order details page, added paperclip icon to the 'Attachments' section (like we already do for the 'More Notes' section) when there are attachments
[*] Changed default text in new attachment note from "S/O Pictures" to "S/O Files" since any type of file can be an attachment
[*] User is now able to view attachments for a Service Order Item
[*] Disabled menu button when service order item is not Scheduled or Completed
[*] Replace all 'photo' icons with 'paperclip' icons
[*] In the service order details page, added paperclip icon to the 'Attachments' section (like we already do for the 'More Notes' section) when there are attachments
[*] Changed default text in new attachment note from "S/O Pictures" to "S/O Files" since any type of file can be an attachment
[*] User is now able to view attachments for a Service Order Item
1.10.1
Aug 29, 2020
[*] New About section
[*] Improved contrast between list headers and content
[*] Ability to sort by community and lot in Week view
[*] User is now able to select individual pending actions to cancel
[*] Disabled menu button if service request item is not in the Open state
[*] Added ability to capture user session data information
[*] Fixed issue of app content not being visible when Dark Mode is enabled
[*] Improved contrast between list headers and content
[*] Ability to sort by community and lot in Week view
[*] User is now able to select individual pending actions to cancel
[*] Disabled menu button if service request item is not in the Open state
[*] Added ability to capture user session data information
[*] Fixed issue of app content not being visible when Dark Mode is enabled
1.7.3
Sep 13, 2018
Enhancements:
Remember the previously used date and time when creating new service orders
Service order times are now set in 15 minute increments.
Ability to see service orders completed by the service tech in the Completed Service Orders view
Remember the previously used date and time when creating new service orders
Service order times are now set in 15 minute increments.
Ability to see service orders completed by the service tech in the Completed Service Orders view
1.7.2
Feb 8, 2018
iPhone X support
Filter Service Orders that have been marked Completed by the Vendor
Support for activating the app through email
Filter Service Orders that have been marked Completed by the Vendor
Support for activating the app through email
1.7.1
Sep 3, 2017
Bug Fix: Error when changing dates
1.7.0
Aug 30, 2017
Various bug fixes.
1.6.0
Sep 15, 2015
New Features:
- Create tasks from Service Requests and Orders
- Reschedule tasks and Service Orders
- Complete tasks and Close Service Request Items
- Create Service Request Items
- Edit Service Request Item descriptions
- Create Service Orders for other techs
Bug Fixes:
- Service Order costing is now at item level
- Blank white screen when using speech recognition on Service Orders
- Create tasks from Service Requests and Orders
- Reschedule tasks and Service Orders
- Complete tasks and Close Service Request Items
- Create Service Request Items
- Edit Service Request Item descriptions
- Create Service Orders for other techs
Bug Fixes:
- Service Order costing is now at item level
- Blank white screen when using speech recognition on Service Orders
1.5.1
Jun 25, 2015
Show which Service Request Items have a Service Order associated with them.
1.5
Mar 2, 2015
New Features:
- iOS 8 support
- iPad support
- Create Service Orders
- Search Customer details
Note that this version requires at least iOS 8 to run.
- iOS 8 support
- iPad support
- Create Service Orders
- Search Customer details
Note that this version requires at least iOS 8 to run.
1.3
Jan 1, 2014
Kova Service FAQ
Click here to learn how to download Kova Service in restricted country or region.
Check the following list to see the minimum requirements of Kova Service.
iPhone
Requires iOS 13.0 or later.
iPad
Requires iPadOS 13.0 or later.
iPod touch
Requires iOS 13.0 or later.
Kova Service supports English
