kumo cloud®

kumo cloud®



Free

2.24.1for iPhone, iPad and more
8.5
828 Ratings
Mitsubishi Electric US, INC.
Developer
78 MB
Size
Oct 23, 2023
Update Date
Utilities
Category
4+
Age Rating
Age Rating
4+
Apps in this category do not contain restricted content.
9+
Apps in this category may contain mild or occasional cartoon, fantasy or real-life violence, as well as occasional or mild adult, sexually suggestive or horrifying content and may not be suitable for children under 9 years of age.
12+
Apps in this category may contain occasional mild indecent language, frequent or intense cartoon or real-life violence, minor or occasional adult or sexually suggestive material, and simulated gambling, and may be for children under 12 years of age.
17+
You must be at least 17 years old to access this App.
Apps in this category may contain frequent and intense offensive language; Frequent and intense cartoon, fantasy or realistic violence: frequent and intense adult, scary and sexually suggestive subjects: as well as sexual content, nudity, tobacco, alcohol and drugs, may not be suitable for children under 17 years of age.
kumo cloud® Screenshots
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About kumo cloud®

The kumo cloud® app enables you to remotely monitor and control your comfort by connecting to the mini-split systems installed in your home or building at any time and from anywhere. Whether you’re out for the day, a few days, or even a month, kumo cloud is at your fingertips. Change temperatures, schedules, check status, and now, receive alerts and connect with your contractor in the app.



With kumo cloud you can:



• Monitor and change temperature, mode, fan speed, and vane direction of an indoor unit, a group of units, or the whole home.
• Receive alert notifications for equipment errors, extreme temperatures, and unclean filters.
• Program a schedule for any individual room or the whole home.
• Use our patented algorithm to automatically change a system from cooling mode to heating mode and back based on comfort needs.
• Add your installing contractor’s contact information to the app, so they can be contacted quickly and easily with any concerns.
• Integrate with Amazon Alexa or Google Home smart devices for voice control and automation.
• Expand your heating and cooling system capabilities with IFTTT Applet integration.



kumo cloud accessories include:



• kumo touch™ (MHK2) for controlling individual zones with a local wireless controller.
• kumo station® (PAC-WHS01HC-E) for controlling third-party supplemental heaters (boilers, furnaces, hydronic heaters, etc.), dehumidifiers, humidifiers, and ventilation equipment.
• The Wireless Temperature and Humidity Sensor (PAC-USWHS003-TH-1) for remote temperature and humidity sensing.



In order to use the kumo cloud app, one of the following devices must be installed on the indoor unit(s) you want to control:



• Wireless Interface 2 (PAC-USWHS002-WF-2) *Current model for sale*
• Wireless Interface 1 (PAC-USWHS002-WF-1)
• Wi-Fi Interface (PAC-WHS01WF-E)



For more information on how kumo cloud can manage heating and cooling in your home, visit https://www.kumocloud.com.

For help with troubleshooting, you can reach out to your installing contractor, call us at 800-433-4822, or visit the kumo cloud FAQ page at https://help.mitsubishicomfort.com/kumocloud/connectivity.
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What's New in the Latest Version 2.24.1

Last updated on Oct 23, 2023
Old Versions
Performance enhancements and bug fixes.
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Version History
2.24.1
Oct 23, 2023
Performance enhancements and bug fixes.
2.22.0
Aug 7, 2023
kumo app provides a list of available local networks during initial setup of new devices.
A series of performance improvements and bug fixes.
2.20.2
Jun 23, 2023
The new kumo release brings the following improvements and bug fixes:

• Better consumer experience
• Performance enhancements
• Better device connectivity
• Better UX look and feel
2.18.4
Apr 19, 2023
New Features

· Auto Dry – Automatically switches between Cool and Dry mode for added comfort
· intelli-HEAT™ settings

Improvements

· Enhanced Bluetooth connection reliability
· Smoother Wi-Fi provisioning when adding equipment and accessories
· Improved MHK2 and WI2 communication
· Bug fixes and enhancements
2.18.2
Mar 22, 2023
This release includes enhancements to the user experience including the Welcome screen and other bug fixes.
2.18.1
Mar 22, 2023
This release includes enhancements to the user experience including the Welcome screen and other bug fixes.
2.18.0
Mar 18, 2023
New Features


• Auto Dry – Automatically switches between Cool and Dry mode for added comfort
• intelli-HEAT™ settings


Improvements


• Enhanced Bluetooth connection reliability
• Smoother Wi-Fi provisioning when adding equipment and accessories
• Improved MHK2 and WI2 communication
• Bug fixes and enhancements
2.16.23
Dec 12, 2022
The kumo cloud app becomes more useful than ever with kumo connect. A new suite of alerts and self-help guides, https://help.mitsubishicomfort.com allow you to solve minor issues with your HVAC system yourself. Or, if you need help from a professional, you can send a Diamond Contractor® information about your problem. This helps the Diamond Contractor understand where the issue is occurring, what the issue is, and allows them to send someone out to the location. This reduces the amount of time to resolve your issue. You can also click-to-call the contractor from within the app.
2.16.21
Oct 20, 2022
The kumo cloud app becomes more useful than ever with kumo connect. A new suite of alerts and self-help guides, https://help.mitsubishicomfort.com allow you to solve minor issues with your HVAC system yourself. Or, if you need help from a professional, you can send a Diamond Contractor® information about your problem. This helps the Diamond Contractor understand where the issue is occurring, what the issue is, and allows them to send someone out to the location. This reduces the amount of time to resolve your issue. You can also click-to-call the contractor from within the app. The kumo cloud app becomes more useful than ever with kumo connect. A new suite of alerts and self-help guides, https://help.mitsubishicomfort.com/ allow you to solve minor issues with your HVAC system yourself. Or, if you need help from a professional, you can send a Diamond Contractor® information about your problem. This helps the Diamond Contractor understand where the issue is occurring, what the issue is, and allows them to send someone out to the location. This reduces the amount of time to resolve your issue. You can also click-to-call the contractor from within the app.
2.14.7
Jan 7, 2022
This release includes enhancements to the user experience and bug fixes.
2.12.4
Oct 14, 2021
New Features for the Owner
• Zones are available faster for users when using the app
• System response times improved by 50%
• Zone tiles now show room temp
• Show an on-screen message if the user enters an unsupported character in their account password
• Require users to confirm their account password a second time to ensure they typed it correctly
• Fixed the position and responsiveness of the top navigation buttons (Back, Next, Cancel, etc.)
• Login screen now has the banner message has been updated.

New Features for the Installer
• Wireless interface commissioning process will show a list of steps and provide feedback on the progress of each commissioning steps for a better commissioning success rate.
• Give installers the option to “Remember Installer PIN” for 12 hours
• On-screen clarification that the kumo cloud wireless interface only supports 2.4 GHz networks
• Show an on-screen message if the user enters a potentially unsupported character in network SSID or password

This release includes bug fixes and app enhancements.
2.12.3
Oct 5, 2021
New Features for the Owner
• Zones are available faster for users when using the app
• System response times improved by 50%
• Zone tiles now show room temp
• Show an on-screen message if the user enters an unsupported character in their account password
• Require users to confirm their account password a second time to ensure they typed it correctly
• Fixed the position and responsiveness of the top navigation buttons (Back, Next, Cancel, etc.)
• Login screen now has the banner message has been updated.

New Features for the Installer
• Wireless interface commissioning process will show a list of steps and provide feedback on the progress of each commissioning steps for a better commissioning success rate.
• Give installers the option to “Remember Installer PIN” for 12 hours
• On-screen clarification that the kumo cloud wireless interface only supports 2.4 GHz networks
• Show an on-screen message if the user enters a potentially unsupported character in network SSID or password
2.10.2
Jun 12, 2021
Enhanced the login experience.
Added installer setting support for SVZ models.
2.10.0
Jan 25, 2021
• General performance improvements and bug fixes
• More reliable support for large number of program events
• Resolved an issue with resetting the filter lifetime of a zone
• Updated support for iOS 14
2.9.4
Oct 8, 2020
• Integration with Wireless Interface 2 and the MHK2 controller.
• Selection of a time zone for a site.
• Control of Wireless Interface 2 LED lights through the app.
• User interface improvements as well as bug fixes and other feature improvements.
• Enhanced compatibility for iOS 14
2.9.0
Dec 27, 2019
• Integration with Wireless Interface 2 and the MHK2 controller.
• Selection of a time zone for a site.
• Control of Wireless Interface 2 LED lights through the app.
• User interface improvements as well as bug fixes and other feature improvements.
2.8.16
Nov 20, 2018
This version supports:

• IFTTT integration of third-party devices and services with the kumo cloud app.
• The dual setpoint feature to automatically switch between heating and cooling to stay within your preferred temperature range.
• Addition of third-party hydronic heaters as kumo station accessories to provide energy-efficient, supplemental heating.
This kumo cloud version also includes many user interface improvements as well as bug fixes and other feature improvements.
2.6.1
Oct 5, 2017
This version supports integration with kumo station™ (PAC-WHS01HC-E), a new product that enables centralized control of your Mitsubishi Electric HVAC equipment along with accessories such as third-party backup heaters, humidifiers, dehumidifiers and ventilators.

Further, kumo cloud now supports the Wireless Temperature and Humidity Sensor (PAC-USWHS003-TH-1), an optional part to provide remote sensing capabilities to the Wireless Interface.

System changeover is now supported to allow Wireless Interfaces attached to indoor units in some model families to negotiate the system transition from heating to cooling and back automatically.

This version of kumo cloud also includes many user interface improvements, particularly on tablets, as well as bug fixes and other feature improvements.
2.2.3
Apr 14, 2017
Thanks for using kumo cloud! We are working hard to make improvements as often as possible for you. What’s new in version 2.2.3?
•Fixed an issue with Display Zoom on iPhone Plus devices
Please continue to send your feedback to customercare@hvac.mea.com. If you like your kumo cloud app, please take a minute to rate us in the app store.
2.2.2
Apr 3, 2017
This release fixes a display glitch affecting iPhone 7+ in combination with iOS 10.3.
2.2.0
Feb 9, 2017
•Error pop-up notification
•Filter pop-up notification
•Zone temperature is shown during fan, off, dry, and standby modes
•Allows SMART SET operation
•Multiple bug fixes with app GUI, program events, error notification, and more!
2.0.9
Nov 23, 2016
Thank you for using kumo cloud!

•We have resolved issues with Program Events.
•After updating, please verify your Program Events are correct.
•Improved setpoint control

Please rate & review, thank you in advance.
2.0.1
Oct 26, 2016
.* New equipment has been added
* Compatibility fixed and verified
2.0.0
Oct 21, 2016
Thanks for using kumo cloud™! In this release:
- we've added support for our new Wireless Interface
- we've addressed many user interface issues

Please rate & review. Thanks in advance!
1.2.0
May 13, 2016
Thank you for using kumo cloud!
* Enhanced and resolved issues with Program Events.
* After updating, verify your Program Events are correct.
* Please rate & review, thank you in advance.

kumo cloud® FAQ

Click here to learn how to download kumo cloud® in restricted country or region.
Check the following list to see the minimum requirements of kumo cloud®.
iPhone
Requires iOS 11.0 or later.
iPad
Requires iPadOS 11.0 or later.
iPod touch
Requires iOS 11.0 or later.
kumo cloud® supports English

kumo cloud® Alternative

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