7.6
2023-11-07
• Fixed an issue that prevented displaying Care Pathway Protocols.
• Updated Luna Concierge chat for the coming Luna Assistant Chatbot, which is designed to provide faster responses to your questions.
• Miscellaneous fixes and performance enhancements.
7.5.1
2023-10-06
• Miscellaneous fixes and performance enhancements.
• An issue that inserted unexpected characters into chart fields was resolved.
7.4
2023-09-21
• Miscellaneous fixes and performance enhancements.
• The exercise assignment process is refreshed, including making it easier to navigate and edit existing exercises.
• The ability to specify a region when referring.
7.3.1
2023-09-06
• Miscellaneous fixes and performance enhancements.
• Resolved an issue that prevented the display of custom notes for exercises.
7.3
2023-09-01
• To make scheduling and planning treatment plans easier, you can now see how many visits are authorized and can be scheduled a patient. The information presented varies across patients, depending on insurance and treatment plans.
7.2.1
2023-08-18
• Miscellaneous fixes and performance enhancements.
7.1.2
2023-07-29
• Miscellaneous fixes and performance enhancements.
7.1.1
2023-07-13
• An issue with the size of Carry Forward text boxes has been resolved.
7.1
2023-07-07
• Improved charting experience with new options and fixes for carrying forward information from a patient's previous chart to a new one.
• Miscellaneous fixes, design improvements, and performance enhancements.
7.0.1
2023-06-09
• Miscellaneous fixes and performance enhancements.
7.0
2023-06-01
• Patient Dashboard for Therapists: A single location for you to see how all of your patients are progressing and take action where needed
6.15
2023-05-08
• Finding and assigning exercises is now easier with an improved way to browse and search exercises.
• Miscellaneous improvements and fixes.
6.14.1
2023-04-16
• Miscellaneous fixes and performance enhancements
6.14
2023-03-25
• Patients may now send Thank You's to their therapists after a Thumbs Up session. Therapists will receive the Thank You in the app.
• Miscellaneous fixes and performance enhancements.
6.13
2023-03-15
• Improved color consistency throughout the app.
• Improved the main menu at the bottom of some views.
• Resolved issues with waitlist view.
• Additional miscellaneous fixes and performance enhancements.
6.12.5
2023-03-01
• Fix accuracy of travel times for adjacent appointments (sorry!)
6.12.4
2023-02-24
• Fix multiple issues with Exercise Detail screen
6.12.3
2023-02-09
• Fixed bug causing app to freeze when editing exercises
• Fixed bug causing the keyboard to cover the custom exercise notes input box
6.10
2022-10-26
- Stability to our chat experience and exercise notes
- Mandatory feedback on San/Neutral reviews
- Upload a document requires selecting a document type
6.9.1
2022-09-14
• Bug fixes and performance improvements
6.9
2022-09-12
• Security enhancements
• Improved UX around documentation on a flaky internet
• Fixed bug with saving sets, reps, and holds
• Fixed bug with spinner on the Earnings screen
• Fixed bug with Back button on Reset Password
• Fixed footer style for Change Password
6.8.1
2022-08-19
• Miscellaneous performance enhancements
6.8
2022-07-19
• Delete account button
6.7
2022-06-30
• Extend care plan enhanced to integrate with the Draft Scheduler
• Visits are now colored in the calendar based on visit type (Initial, Progress, Re-Eval, Discharge)
• Fixed a bug for placeholder value in password fields when the font size was large
6.6
2022-06-17
• Miscellaneous enhancements and performance improvements
6.5
2022-06-08
• Forgot Password now supports recovery via email
• Miscellaneous performance enhancements
6.4.1
2022-05-16
• Password management flows have been fully redesigned (Change Password, Forgot Password, Rotate Password)
• New overlay prevents displaying patient information on the screen when the app is not in use
• Fix forgot password flow to remain on same screen when app is backgrounded
6.4
2022-05-07
• Password management flows have been fully redesigned (Change Password, Forgot Password, Rotate Password)
• New overlay prevents displaying patient information on the screen when the app is not in use
• Waitlist no longer shows blank availability for patients who have individual availability blocks spanning multiple days
6.3.1
2022-03-11
• Fix issue preventing appointments from displaying in Calendar on March 13
6.3
2022-02-24
• Multiple spins for high urgency waitlisted patients
• Fix for long chart rejection reason messages being cut off
6.2.1
2022-01-08
Big new feature — Patient Waitlist Prizes!
• Receive a prize of up to $250 after booking a waitlist patient!
• Test your luck! Spin the wheel to win a prize!
Patient Waitlist:
• Care plan now displays if it is existing & active
• New confirmation modal which displays the drive time
Other updates:
• Bank accounts w/ 5 or 6 digits are now supported
• Display the correct error screen when a waitlisted patient was booked before you
• Miscellaneous fixes and performance enhancements
5.7.1
2021-09-02
* Authorizations & limits now display on the care plan
* Visuals indicating appointments that are pending auth by Luna
* Unstarted past appointments now display on the care plan for easier access
* Announcements renamed to Concierge Alerts to account for cancellation notices
* Miscellaneous fixes and performance enhancements
5.0
2021-01-09
What's new in this version:
Big new feature — Calendar Scheduling!
• Make multiple schedule additions, reschedules, and cancellations directly on your calendar
• Changes for a patient can be saved as drafts while you plan your schedule, ensuring they only receive 1 notification when saved
• Now it is super easy to add just one appointment at a time (we have been listening to your feedback!)
• View driving conflicts and warnings for any schedule changes before they are saved
• Drag-and-drop rescheduling (try it out by tap holding and dragging!)
• Mini calendar drop-down icon on the left expands a month view where you can navigate to a specific day, or swipe between months
Other updates:
• Satisfaction Modal (happy face) moved to top to avoid overlap from keyboard
• Exercise workout cadence now defaults to 2 times per week
• Chat tabs are displayed correctly while loading unread messages
4.5.2
2020-12-30
This version includes miscellaneous performance enhancements.
4.5.1
2020-11-07
This version includes miscellaneous performance enhancements.
4.5
2020-11-05
What's new in this version:
Bank Account! (New):
• Profile list has a new menu item: Bank Account
• You can now view and update your Bank Account from Luna!
Patient Documents updates:
• Updated some UI text to make some actions clearer
• Keyboard pops up automatically to add the filename after file uploading
Other updates:
• Happiness popup is working now
• Miscellaneous updates
4.4
2020-10-19
What's new in this version:
Big new feature -- Patient Documents!
• Patient's Care Plan now includes a Manage Documents option from the (...) menu
• View or upload patient insurance cards, prescriptions, imaging, etc.
Other updates:
• Tapping the exercise thumbnail in the checkout screen now goes to the instructions / video
• Fixed 3-day Calendar to show new appointments just added from Extend
4.2
2020-10-05
What's new in this version:
New Calendar View!
• Revamped and redesigned Calendar view to give you full control of your booked sessions
• Find all your past and future appointments organized in one place
• The new 3-day view shows you more sessions at once allowing you to more easily view your entire week
• Tap on the mini calendar drop-down icon on the left to expand a month view where you can navigate to a specific day, or swipe between months
• Cancelled sessions are grouped together; access them from the cancelled button in the top left of the Month Calendar widget
Native Forms updates:
• Redesigned Activity view to make it easier to enter your patient data
• Improved questions navigation and auto-scrolling behavior
Other updates:
• Improved Face ID to prevent it from forgetting you when you re-login
• Added loading indicators when loading signed off Charts
• Miscellaneous performance and UX enhancements
4.1.1
2020-09-06
This version includes miscellaneous performance enhancements.
4.1
2020-08-30
Big new feature -- Native Progress Forms!
• Revamped and redesigned the experience to complete patient progress forms from the app
• Progress is saved automatically and you can pick up exactly where you left off
• Automatic scrolling for quick data entry
Other updates:
• Chart details screen has been updated to allow you to find previous summaries more easily
• Chat messages now support long messages
• Exercise patient pain level is now displaying correctly
• You are able to view your patients' remaining visits on every relevant screen
• Fixed an issue around No-Show cancellation display logic
• Other miscellaneous performance enhancements
4.0.4
2020-08-06
This version includes miscellaneous performance enhancements.
4.0.3
2020-07-26
This version includes miscellaneous performance enhancements.
4.0.2
2020-07-07
• This version fixes a bug that was preventing you from chatting with your patient
4.0.1
2020-07-02
This version fixes a bug that was preventing you from adding exercises to your patients.
4.0
2020-06-30
Care plan updates:
• Remaining sessions value is shown as the denominator under Session in Care Plan Details (Appointment List). This number is based on the Plan you set in the Chart.
• Discharge & Progress visits are indicated in the Care Plan Appointments screen.
• Added reminders to book new appointments based on the Plan
• Driving time issues will no longer prevent you from rescheduling an appointment
• Other miscellaneous performance enhancements
3.4
2020-05-07
What's new in this version:
• Accepting New Patients screen enhanced to capture more details so we can better facilitate your transition
• Chat list now shows unread conversations at the top to help avoid missing messages
• Chat list is now sorting alphabetically
• Chat headers now show the total number of unread messages per tab
3.3.1
2020-04-06
Fixed a bug that was preventing you from switching your available locations from within Availability.
3.3
2020-04-04
Introducing Insta-Earn: Now you can control when you get paid!
We also have these additional updates:
• Updating days and times before extending a Care Plan should not cause any issues now.
• You are now able to see your patients' completed Intake Form any time, even if they have an outstanding progress form.
• Other miscellaneous performance enhancements.
3.2
2020-03-17
Luna is happy to announce that we now support Chicago.
Start scheduling your Chicago appointments today!
We also have these additional updates:
• You are now able to remove your patients' exercise programs.
• There is now a progress bar on exercise programs to more easily track patient progress.
• Exercise programs are now disabled on discharged Care Plans.
Multi-Location updates:
• You can now select a location as your default treatment location, allowing us to better match patients in your area.
3.1
2020-02-12
What's new in this version:
Multi-location updates:
• You are able to remove blocks from the "View all" view of your Availability.
• Added a validation to avoid adding a single 30 minute block (minimum is 1 hour)
• Time blocks now properly hide when updating your Max Weekly Appointments
Exercises updates:
• You are now able to check/edit/add your patient exercises from your session in progress!
• Exercise selections persist so you can go back and forth without losing any changes
• You are now allowed to set up your patient exercise holds to 3, 5, and 15 seconds!
Auto-Chart updates:
• Submitting a manual Chart now will navigate correctly to the chart list, instead of going back to the chart form
• Interviews are no longer allowed after beginning a Manual Chart to avoid losing changes
• Medical necessity prompt is now triggering correctly before a chart sign off from the chart list view
New features:
• You are now able to formally discharge Care Plans when there are no more future sessions
• You are now able to create line breaks by pressing Return in Chat
• Patient age is now displayed in the care plan
3.0
2020-01-11
New year, new version. For v3.0 we have the following amazing updates:
Multi-location support! (new)
• You are now able to have two different treatment locations!
• Each location can have its own availability windows for you to see more patients around you
• The new View All mode allows you to easily view your complete schedule across all locations
• Tap on the title of your current treatment location at the top to display a new Location selector
• You are able to add new treatment locations, as well as update your existing ones
Patient Exercises! (new)
You are now able to prescribe exercises to your patients! Create a workout session with the exercises you select.
• Filter by ROM, ADLS, Strengthening and Posture categories and subcategories
• Setup each exercise with sets, reps and hold times
• Each exercise has detailed instructions and HD performance videos
• Track your patient progress and pain level from each workout session
• Adjust your patients' workout exercises: change exercise order, remove or add more to a workout plan
Patient Tree Level! (new)
We have introduced a fun way to track patients' progress with a tree leveling system.
Each patient will have their own tree, which will grow as they perform their workouts or wilt if they don't.
Keep track of your patient's tree to help them grow.
Additional updates:
• Care Plan details now show the actual insurance company instead of Self-pay
• Other minor performance improvements
2.1.1
2019-11-20
What's new in this version:
• Fixed issue where "Done" button did not close in Weekly Availability.
• Updated Luna Concierge Chat profile icon.
• Miscellaneous other UI enhancements and fixes.
2.1
2019-11-08
Here's what's new:
• You are now able to identify when your patients or the Concierge are online in the chat, a green dot indicator will show the online status.
• In case you missed or forgot to start/finish a session, you now count with a 2-day window to complete your appointments.
• Authorized visit count was removed since this was confusing and not always up-to-date
• Miscellaneous other UI enhancements and fixes.
2.0
2019-10-20
Here's what's new:
• Support for iOS 13
• Intake and Progress form are now shown on all cases
• Calendar date navigation arrows are clickable again when extending a Care Plan
• Miscellaneous other UI enhancements and fixes
1.9.1
2019-08-14
Here's what's new:
• When creating a new manual chart or while editing a chart your changes will be automatically saved so you can come back and resume editing later
• Same behavior also applies to Carry Forward procedures!
• Added a badge count number to the Charts home tab, so you know how many charts are pending action from you
• Manual charts can now be submitted without completing all of the fields
• Miscellaneous other UI enhancements and fixes
1.9
2019-08-02
Here's what's new:
• The long-awaited earnings screen revamp is finally here, allowing you to see the breakdown of your payments
• Chart List screen is now super zippy!! Should be a noticeable improvement if you ever had 10+ outstanding charts.
• "View Chart" button now always shows in Chart Details
• Happiness survey no longer makes you sad from being broken
• Keyboard no longer overlaps with chart reject text area, so you can now tell us what's wrong without going to chat
• Manual Charts that have been rejected by Luna can now only be restarted via the Manual Chart option
• Fixed an issue with saving certain time off times (rare but extremely frustrating!)
• Miscellaneous other UI tweaks/fixes
1.8.1
2019-07-14
Here's what's new for Extend Care Plan:
• The list of selected days will be sorted chronologically
• Number of weeks will advance automatically to show days by default
• Conflicts for Already Booked appointments will show the patient's name to avoid confusion
• Extra validation was added to avoid creating appointments outside of operating hours
• Major bug fix involving unselecting entries not taking effect when Select All was selected
• Other minor performance improvements and bug fixes
Here's what's new for Auto-Charting:
• Chart Details now shows the prior session summary, instead of the last session completed
• Text updates and minor bug fixes
1.8
2019-07-09
This is our next major charting update:
• Added the ability to manually create charts for times when it's easier than taking a phone call
• Added the ability to carry forward procedures to save time during the charting call
• Fixes a bug involving completing appointments in the past
• Other minor miscellaneous bug fixes and performance improvements
1.7
2019-06-21
Another major release with some very exciting updates!
• Extend Care Plan feature has gone through a complete overhaul:
- Additional flexibility has been added so every appointment can be changed in-place, with warnings showing any time conflicts that should be addressed.
- Drive times have been added to the Extend screen to show the estimated drive times going to and departing from the appointment.
- Calendar UI was updated to include the patient name in the appointments (this change also applies to the Reschedule screen).
• Patient Forms have also undergone a significant overhaul:
- Referring doctor has been added as a required selection.
- In-progress work is saved so the patient can continue at a later time.
- Signatures are no longer required on subsequent care plans.
- Subsequent care plans will automatically have data carried forward from the previous care plan (the patient can still make edits).
• The Patient Outcomes Summary screen has been redesigned for easier navigation.
• Performance improvements across the board.
1.6.1
2019-05-31
Here's what's new:
- Luna appointments synced in your Google calendar now include a link to the appointment details
- Directions to the patient's address will now show the address rather than the coordinates
- Other minor visual bug fixes and enhancements
1.6
2019-05-18
Here's what's new for Auto-Charting:
• Charts can be edited before Sign Off!!!
• Ongoing Notes can be edited from a Chart Details view
• From any Chart Details screen you can navigate to all previous care plan Charts
• Chart list terminology improvements - the labels are now: "Needs Sign Off", "Needs Interview", and "Chart in Development"
• Improved the Signed Off Charts list view to show the list in the right order
Some improvements we have made for the overall app:
• Weekly Availability is now called Ongoing Availability
• Multiple Timezones support
• Ability to extend a care plan from the same day instead of only from next week
• The Earnings screen now includes # of visits completed since the beginning of the quarter to align with the incentive bonus structure
• Improved the UI for the Referrals screen
1.5.4
2019-04-29
Here's what's new:
- Feedback check-in screen won't block the app anymore
- Earnings page displays quarterly values to align with the bonus structure
- You are now able to add patient notes from the Charts view
- Calendar sync now supports back-to-back appointments
- Minor Auto-Charting improvements around naming and ordering
1.5.2
2019-04-17
Here's what's new:
- Unread counter now correctly increments when there are messages in the clinical chat channel
- Huge UX improvement around time off, now pressing "Done" behaves as you would expect!
- UX improvements around hanging up a chart interview
1.5.0
2019-03-30
Here's what's new:
- Changes to the way patient notes are created
- Minor bug fixes and enhancements
1.4.1
2019-03-17
Here's what's new:
- Fixes for publishing availability
- Simplification of the Time Off UI
1.4
2019-02-19
This update focuses on usability by squashing some really annoying bugs. Here's what's new:
• Safari Reader Mode (aka "hide form Submit button mode") is now NOT the default mode for patient intake forms.
• You can now trust Extend Care Plan to not change times based on DST. The UI is more tap-friendly to boot.
• 30 minute block validation error was losing a battle to a warning, allowing users to bypass errors. Errors are now always surfaced before warnings.
• (UX) Visual enhancements to Reschedule so it's easier to see the time that is being moved.
• (UX) You can now easily copy patient addresses without needing to open up a map application.
1.3
2019-01-19
If you thought the reschedule release was big, just wait until you see what we've been cooking up for this one! This is therapist scheduling 2.0:
• Own your schedule! Easily extend care plans from the app, no messaging required
• Power-up! Ability to cancel appointments for patients, and optionally waive late/no-show fees
• Time blocks have been reduced to 30 minutes across the board
1.1.4
2018-12-07
Fix a rare crash on the availability screen.
1.1.2
2018-12-06
Bug fix for calculations on the availability hours selection screen
1.1
2018-12-05
Boom!
Not your typical update, big BIG changes incoming
- °・*:. You now have the power to reschedule appointments without Luna Concierge assistance! .:*・°
- Calendar Sync! All of your upcoming appointments can be synced to whatever calendar you use on your iPhone or iPad
- Cleaned up and reorganized the Account Profile page! Extra fields have been moved to the edit screen
- Made it easier to find an already-started session by adding a visual indicator
- More accurate driving time calculations!
Please continue to give us feedback through Luna Concierge! <3
1.0.8
2018-11-03
Here's what we have been working on for this version:
- Have a doctor appointment, school event, or need to take the morning off to go to the DMV? We have you covered! You are now able to set time off for specific hours of the day instead of having to take the whole day off!
- The system now automatically sends you a message when you have been paid
- Ongoing Notes now automatically add timestamps to help you keep better track of your observations
- Care Plan now includes the name of the assigned therapist to avoid scheduling confusions with split therapist care plans
- Removed FaceID and TouchID for devices that do not support it
- Removed the "9:30 pm" hour from the availability selector based on your feedback
Please continue to give us feedback through Luna Concierge!
1.0.6
2018-09-30
Here's what we have been working on for this version:
- Improve chat issues around loading the chat list and chat rooms. This time chat's going to be
- Just kidding. Great! It will be great!
- Improvements for stability and performance plus minor bug fixes and enhancements.
Please continue to give us feedback through Luna Concierge!
1.0.5
2018-09-26
Here's what we have been working on for this version:
- Fixed an issue that caused some chat messages to not display correctly if they were too short
- Added notifications for appointments cancellations
- Improved earnings screens to support multiple periods
We bring updates to the App Store regularly with improvements in stability and performance.
In case you have any suggestions or issues, please contact us at appstore@getluna.com.
1.0.4
2018-09-23
Here’s what we have been working on for this version:
- Improved chat experience
- Fixed a bug causing chat messages being cut off
- Bug fixes and stability improvements
In case you have any suggestions or issues, please contact us at appstore@getluna.com.
1.0.2
2018-09-09
Here’s what we have been working on for this version:
- Added ability to chat with Luna Concierge
- Support for push notifications
- Performance improvements
In case you have any suggestions or issues, please contact us at appstore@getluna.com.
1.0.1
2018-09-01
• View your Earnings from patient visits and bonuses
• Bug fixes and performance improvements