Mach1 Roadside Assistance
On-Demand. Automated Dispatch.
Free
1.5.2for iPhone, iPod touch
5.9
44 Ratings
Mach1 Services, LLC
Developer
81.4 MB
Size
Jun 17, 2022
Update Date
Travel
Category
4+
Age Rating
Age Rating
Mach1 Roadside Assistance Screenshots
About Mach1 Roadside Assistance
Mach1 is the first on-demand app to truly automate & digitize the roadside assistance industry. Our patent-pending process is changing the way roadside assistance gets done, making it easier, faster, and more cost-effective for both customers and providers.
We've built an automated platform that automatically dispatches the closest service provider to you, getting you help fast, right when you need it most.
You can order roadside assistance without membership fees and you'll have the reassurance that your provider has been background checked and safety certified before they help.
There are many frustrations with the current roadside assistance model. From long wait times, hidden fees, non-vetted providers, no communication, and more, the roadside assistance industry is due for a major breakthrough. Its surprising technology hasn't been harnessed more, that's where Mach1 comes in.
“Technology is moving the roadside assistance industry in a new direction,” said Founder and CEO Rick Narpaul, “Our hope to is to create a new standard across the industry.”
What makes Mach1 different:
-On-Demand (pay only when you need)
-Automated dispatch (no middleman, or call center dispatch which add to long wait times)
-Faster response (Automated dispatch based on closet proximity to you)
-GPS tracking for provider & customer (See your provider's location and ETA)
-No cost to download or expensive membership fees
-In-app communication (Talk directly to your roadside assistance provider)
-Vetted & insured providers (We required background checks & proof of insurance)
-Safety training (All providers go through safety training)
-Payment processing (pay right through the app)
-Emergency contact notification (let your loved ones know in case of activation)
- No price haggling between an auto club and providers while you wait for help.
Services Available:
Flat Tire
Dead Battery
Tow Truck
Out-of-Fuel
Lock-Out
Mobile Mechanic Diagnostic
Trip Inspection Diagnostic
Local Non-Emergency
The Opportunity
Our app not only changes the experience for the consumer but also brings opportunities to service providers. You don't need a tow truck to bring someone fuel or even change a tire, opening up doors for just about anyone to be a part of Mach1. Our model especially allows industry providers to save time and money. *Mach1 is veteran-owned & veteran providers supported.
We offer:
-A competitive pay base (no more flat fees that barely get you by)
-No price haggling. Mach1 has a Price window (you choose final price within that window)
-Automated Dispatch (system dispatches so you no longer have dispatcher contact)
-GPS to a customer (no more trying to work with a third party to find your customer)
-In-App Communication (now you can contact the customer directly without giving your personal cell number)
-Get paid every 48 hours (No more waiting 30 days to get paid. With Mach1 your money is disbursed every 48 hours)
Rewards program (100 service calls = $25 Bonus & 25 five-star ratings in a row = $25 Bonus)
For more information please visit: https://www.mach1services.com/
We've built an automated platform that automatically dispatches the closest service provider to you, getting you help fast, right when you need it most.
You can order roadside assistance without membership fees and you'll have the reassurance that your provider has been background checked and safety certified before they help.
There are many frustrations with the current roadside assistance model. From long wait times, hidden fees, non-vetted providers, no communication, and more, the roadside assistance industry is due for a major breakthrough. Its surprising technology hasn't been harnessed more, that's where Mach1 comes in.
“Technology is moving the roadside assistance industry in a new direction,” said Founder and CEO Rick Narpaul, “Our hope to is to create a new standard across the industry.”
What makes Mach1 different:
-On-Demand (pay only when you need)
-Automated dispatch (no middleman, or call center dispatch which add to long wait times)
-Faster response (Automated dispatch based on closet proximity to you)
-GPS tracking for provider & customer (See your provider's location and ETA)
-No cost to download or expensive membership fees
-In-app communication (Talk directly to your roadside assistance provider)
-Vetted & insured providers (We required background checks & proof of insurance)
-Safety training (All providers go through safety training)
-Payment processing (pay right through the app)
-Emergency contact notification (let your loved ones know in case of activation)
- No price haggling between an auto club and providers while you wait for help.
Services Available:
Flat Tire
Dead Battery
Tow Truck
Out-of-Fuel
Lock-Out
Mobile Mechanic Diagnostic
Trip Inspection Diagnostic
Local Non-Emergency
The Opportunity
Our app not only changes the experience for the consumer but also brings opportunities to service providers. You don't need a tow truck to bring someone fuel or even change a tire, opening up doors for just about anyone to be a part of Mach1. Our model especially allows industry providers to save time and money. *Mach1 is veteran-owned & veteran providers supported.
We offer:
-A competitive pay base (no more flat fees that barely get you by)
-No price haggling. Mach1 has a Price window (you choose final price within that window)
-Automated Dispatch (system dispatches so you no longer have dispatcher contact)
-GPS to a customer (no more trying to work with a third party to find your customer)
-In-App Communication (now you can contact the customer directly without giving your personal cell number)
-Get paid every 48 hours (No more waiting 30 days to get paid. With Mach1 your money is disbursed every 48 hours)
Rewards program (100 service calls = $25 Bonus & 25 five-star ratings in a row = $25 Bonus)
For more information please visit: https://www.mach1services.com/
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What's New in the Latest Version 1.5.2
Last updated on Jun 17, 2022
Old Versions
Improvement with user experience.
Show More
Version History
1.5.2
Jun 17, 2022
Improvement with user experience.
1.5.1
Apr 6, 2022
MapBox SDK version upgrade and performance improvement!!!
1.5.0
Feb 1, 2022
PepBoys coupon available to download for everyone !!!!
1.4.9
Jan 7, 2022
Minor bug fixes and performance improvements.
1.4.8
Dec 22, 2021
Integration with Pep Boys as affiliated partner.
1.4.7
Sep 14, 2021
Minor improvement for the User experience.
1.4.6
Sep 1, 2021
Minor improvement for the User experience.
1.4.5
Aug 11, 2021
Stripe version upgrade and support for apple pay payment method.
1.4.4
Jul 30, 2021
Have improved user experience and changed notification sound.
1.4.3
Jun 22, 2021
Minor bug fixing and performance improvement for better user experience.
1.4.2
Jun 12, 2021
Minor bug fixing and performance improvement for better user experience.
1.4.1
Jun 10, 2021
Minor bug fixing and performance improvement for better user experience.
1.4.0
Jun 7, 2021
Improvement with mapbox navigation feature.
1.3.9
Jun 2, 2021
Improvement with discount tire workflow for better user experience.
1.3.8
May 25, 2021
Mach1 is thrilled to announce the partnership with discount tire. This release allows the customer to use the discount tire coupon when there is any need to replace the flat tire.
1.3.7
Apr 25, 2021
Addressing some bugs and minor improvements with user experience.
1.3.6
Apr 19, 2021
Addressing some bugs and improvements with user experience.
1.3.5
Apr 14, 2021
Addressing some bugs and minor improvements with user experience.
1.3.4
Apr 6, 2021
Making user experience better.
1.3.3
Mar 31, 2021
Improving user experience and adding capabilities to allow users to remove credit cards.
1.3.2
Mar 15, 2021
This release supports Mach1 to be available nationwide !!!
1.3.1
Jan 22, 2021
Bug fixes pertaining to user experience and app stability.
1.3.0
Jan 7, 2021
Minor bug fixes to improve overall user experience.
1.2.9
Dec 29, 2020
Minor bug fix and improvements with respect to the workflow of service request between provider and consumer.
1.2.8
Dec 17, 2020
Minor bug fix and improvements with respect to the workflow of service request between provider and consumer.
Mach1 Roadside Assistance FAQ
Click here to learn how to download Mach1 Roadside Assistance in restricted country or region.
Check the following list to see the minimum requirements of Mach1 Roadside Assistance.
iPhone
Requires iOS 11.1 or later.
iPod touch
Requires iOS 11.1 or later.
Mach1 Roadside Assistance supports English