MSP Manager
Free
4.5for iPhone, iPad
Age Rating
MSP Manager Screenshots
About MSP Manager
We hate paperwork as much as you, which is why MSP Manager Mobile app lets you manage tickets, on-site visits and time tracking with just a few taps. Just download the app, log in with your MSP Manager account and start saving time.
- Easy remote ticket closing so you don’t have paperwork to finish when you get back to the office
- Seamless time tracking even while working multiple tickets
- Notifications so you never miss a ticket or request
- Speedy sign-in with 4-digit PIN, fingerprint or face ID
- Efficient time management with GPS mapping for your onsite visits, and all customer information at your fingertips
N‑able® MSP Manager™ Mobile
MSP Manager Mobile requires an MSP Manager account
About MSP Manager
MSP Manager offers the easiest, more efficient way to manage your IT Service business. Our secure, cloud-based service management platform provides the support and business tools you need to delight customers, optimize your processes and grow your business.
- Easy remote ticket closing so you don’t have paperwork to finish when you get back to the office
- Seamless time tracking even while working multiple tickets
- Notifications so you never miss a ticket or request
- Speedy sign-in with 4-digit PIN, fingerprint or face ID
- Efficient time management with GPS mapping for your onsite visits, and all customer information at your fingertips
N‑able® MSP Manager™ Mobile
MSP Manager Mobile requires an MSP Manager account
About MSP Manager
MSP Manager offers the easiest, more efficient way to manage your IT Service business. Our secure, cloud-based service management platform provides the support and business tools you need to delight customers, optimize your processes and grow your business.
Show More
What's New in the Latest Version 4.5
Last updated on Mar 20, 2021
Old Versions
Welcome to MSP Manager Mobile v4.5. In this release, we have made the following changes:
• Updated branding to N-able including logo and colour scheme.
• Updated branding to N-able including logo and colour scheme.
Show More
Version History
4.5
Mar 20, 2021
Welcome to MSP Manager Mobile v4.5. In this release, we have made the following changes:
• Updated branding to N-able including logo and colour scheme.
• Updated branding to N-able including logo and colour scheme.
4.4
Nov 13, 2020
Welcome to MSP Manager Mobile v4.4. In this release, we have fixed the following issues:
• Adding a knowledge expiry on mobile sets incorrect date
• Viewing ticket updates may cause app to crash
• Opening ticket description may cause app to crash
• Unable to login if 2FA is enabled but not setup.
• Adding a knowledge expiry on mobile sets incorrect date
• Viewing ticket updates may cause app to crash
• Opening ticket description may cause app to crash
• Unable to login if 2FA is enabled but not setup.
4.3
Sep 15, 2020
Welcome to MSP Manager Mobile v4.3. In this release, we have fixed the following issues.
• Unable to add decimal separator to Expenses in certain currencies
• Forced to log in again if the app was in the background
• User can delete notes without appropriate permissions
• Fingerprint reader enhancements
• Tickets can be assigned to users who are not part of the Customer Access Group
• Unable to add decimal separator to Expenses in certain currencies
• Forced to log in again if the app was in the background
• User can delete notes without appropriate permissions
• Fingerprint reader enhancements
• Tickets can be assigned to users who are not part of the Customer Access Group
4.2
Apr 30, 2020
Welcome to MSP Manager Mobile v4.2. In this release, we have fixed the following issues.
• Push notifications not sent on iOS 13+.
• Tickets can be assigned to deleted users.
• Unable to create password secrets with special characters.
• Ticket request cannot be deleted from within ticket.
• Push notifications not sent on iOS 13+.
• Tickets can be assigned to deleted users.
• Unable to create password secrets with special characters.
• Ticket request cannot be deleted from within ticket.
4.1
Feb 21, 2020
Welcome to MSP Manager Mobile v4.1 - We've been working hard under the hood since the last release.
In addition, this release contains the following new feature:
- Ticket descriptions: now supports html editing throughout the app. This helps fix a bug where attachments were being lost after editing descriptions.
Thanks for supporting MSP Manager.
In addition, this release contains the following new feature:
- Ticket descriptions: now supports html editing throughout the app. This helps fix a bug where attachments were being lost after editing descriptions.
Thanks for supporting MSP Manager.
4.0
Apr 16, 2019
Welcome to MSP Manager Mobile v4.0 - We've been working hard under the hood since the last release.
In addition, this release contains bug fixes new features:
- Tasks: You can now create and manage tasks against a ticket
- Task templates: you can save ticket tasks as a template to use on future tickets
- When selecting users, inactive users are now shown in a different color to active users
Thanks for supporting MSP Manager.
In addition, this release contains bug fixes new features:
- Tasks: You can now create and manage tasks against a ticket
- Task templates: you can save ticket tasks as a template to use on future tickets
- When selecting users, inactive users are now shown in a different color to active users
Thanks for supporting MSP Manager.
3.9
May 24, 2017
- Added support for custom ticket statuses
- Bugfixes
MSP Manager FAQ
Click here to learn how to download MSP Manager in restricted country or region.
Check the following list to see the minimum requirements of MSP Manager.
iPhone
iPad
MSP Manager supports Dutch, English, French, German, Italian, Portuguese, Spanish, Swedish
