My altafiber
Free
4.0.9for iPhone, iPad and more
9.5
1K+ Ratings
Cincinnati Bell
Developer
53.9 MB
Size
Apr 15, 2024
Update Date
Utilities
Category
4+
Age Rating
Age Rating
My altafiber Screenshots
About My altafiber
My altafiber gives you access to your most important account and services information. You can access and manage your altafiber phone, Internet, and Fioptics TV accounts with your smartphone
Billing and Payments:
• Pay your bill
• View billing and payment history
• Setup and manage recurring payments using Autopay
• Enroll in paperless billing using eBill
• View frequently asked billing questions
Account Management
• Register and manage your online profile
• Setup notification for billing, payments and special offers including upcoming promotions and events
Services:
• Check your current services and available services for your address
• View your Fioptics TV equipment and services including channel lineup
Help Center:
• Find quick answers to your billing, payment and service questions
• Troubleshoot basic service issues in real time
• View frequently asked questions
Contact Us
• Chat with a live altafiber representative for help with all service questions
• Send us a question and we’ll reply back via email
• Call us for 24/7 customer service, sales and technical support
Other Features:
• Use Message Center to retrieve important messages from altafiber
• Quick links to the Connect Cincinnati and Watch Fioptics* App
• Interactive map for altafiber Stores and Payment Centers
My altafiber requires an active altafiber account.
App capability is based on subscribed services
*Watch Fioptics App requires a subscription to Fioptics TV
Billing and Payments:
• Pay your bill
• View billing and payment history
• Setup and manage recurring payments using Autopay
• Enroll in paperless billing using eBill
• View frequently asked billing questions
Account Management
• Register and manage your online profile
• Setup notification for billing, payments and special offers including upcoming promotions and events
Services:
• Check your current services and available services for your address
• View your Fioptics TV equipment and services including channel lineup
Help Center:
• Find quick answers to your billing, payment and service questions
• Troubleshoot basic service issues in real time
• View frequently asked questions
Contact Us
• Chat with a live altafiber representative for help with all service questions
• Send us a question and we’ll reply back via email
• Call us for 24/7 customer service, sales and technical support
Other Features:
• Use Message Center to retrieve important messages from altafiber
• Quick links to the Connect Cincinnati and Watch Fioptics* App
• Interactive map for altafiber Stores and Payment Centers
My altafiber requires an active altafiber account.
App capability is based on subscribed services
*Watch Fioptics App requires a subscription to Fioptics TV
Show More
What's New in the Latest Version 4.0.9
Last updated on Apr 15, 2024
Old Versions
Bug fixes
Show More
Version History
4.0.9
Apr 15, 2024
Bug fixes
4.0.8
Jan 23, 2024
Bug fixes
4.0.7
Nov 6, 2023
Bug fixes
4.0.6
Jul 14, 2023
Bug fixes
4.0.5
Jun 23, 2023
Bug fixes
4.0.4
May 26, 2023
Bug fixes
4.0.3
Feb 14, 2023
Bug fixes
4.0.2
Jan 19, 2023
Bug fixes.
4.0.1
Sep 18, 2022
Bug fixes
4.0.0
Sep 7, 2022
Cincinnati Bell rebranded as “altafiber”
3.0.16
May 10, 2022
Bug fixes
3.0.15
Mar 31, 2022
Bug fixes
3.0.14
Feb 25, 2022
Bug fixes
3.0.13
Jan 6, 2022
Shop for Cincinnati Bell services.
3.0.12
Oct 29, 2021
Bug fixes
3.0.11
Aug 6, 2021
Bug fixes
3.0.10
Jun 12, 2021
Bug fixes
3.0.9
May 17, 2021
We've added the ability for you to manage email, text and push notifications for your account.
3.0.8
Apr 20, 2021
Bug Fixes
3.0.7
Mar 5, 2021
Bug fixes
3.0.6
Jan 20, 2021
Bug fixes and enabling firebase push notifications.
3.0.5
Jan 4, 2021
Bug fixes
3.0.4
Nov 13, 2020
Bug fixes
3.0.3
Aug 28, 2020
Bug fixes
3.0.2
Jun 26, 2020
Bug fixes
My altafiber FAQ
Click here to learn how to download My altafiber in restricted country or region.
Check the following list to see the minimum requirements of My altafiber.
iPhone
Requires iOS 13.0 or later.
iPad
Requires iPadOS 13.0 or later.
iPod touch
Requires iOS 13.0 or later.
My altafiber supports English