My Network

We've fixed some bugs.

We've fixed some bugs

We've improved compatibility, and fixed some bugs.

We've given the app a fresh new look, added support for 5G and optimised it for the latest version of IOS.

We've fixed some bugs and made a few improvements to stability and performance.

We've fixed some bugs.

You can now check 5G coverage.

We have listened to your feedback and we've made the app better for you.

New in this version, you can get real-time network updates by registering your favourite locations in My Alert Places.

Help us improve your network by allowing the app to occasionally measure network performance in the background. This will help us understand how we can improve your experience.

We've listened to your feedback. O2 Wifi and Mast locations are now back by popular demand.

We've launched a major update to the O2 My Network app, including a new look user interface and the ability to submit feedback even without a network connection.
The new release includes an improved speed test that supports faster data speeds.
The new web and video tests let you rate how well you thought the tests performed.
We value your feedback - please let us know what you think. We hope you like it!

We've fixed some bugs.

- Keep Me Posted: If you perform a network status check from the Network map and you find that there is a problem with our network, you can subscribe to Keep Me Posted and we'll keep you informed of our progress with fixing the issue via the app.

- I Disagree: If you perform a network status check from the Network map and we tell you that our network is working fine, you have the option to tell us that you disagree if you are experiencing problems. In this case we'll look into it and get back to you shortly via the app.

Bug fixes

The My Network app now offers O2 customers:

- The option to submit feedback for specific days.
- Analysis of feedback delivered through the app and options to speak to o2 if required.
- Push notification to advise when o2 has provided feedback via the app.

Updated text assets.

Thank you for your feedback, we've taken on board your comments and added the following new features.

• Making it easier to distinguish between speed tests performed on wifi and cellular
• Performs automatic status checks when a search is performed
• Displays results in Mbps or kbps as appropriate
• Provides recommendations on suitability of service for O2 TuGo
• Improved stability and faster app startup
• Improved speed test gauge enabling support of higher speed connections
• Runs in background, allowing user to return to the previously opened page in the app
• Provides support for 4G coverage maps

Initial Release