4.6.0
2023-11-01
We are continuously making improvements to our app!
With this version, we have upgraded the natural gas enrollment experience for eligible app users.
4.5.1
2023-08-14
We've made some bug fixes to improve your experience.
Log in/register your NRG account and access your utility account details.
4.5.0
2023-07-25
We have upgraded the electricity and natural gas plan change experience for App users.
Also personalized the Rewards experience for eligible users.
Log in/ register your NRG account to access your utility service details.
Our Chat support team is available Mon-Fri, 8 am-8 pm EST via the App.
4.4.0
2023-04-27
We have added Refer a Friend for customers to earn referrals via the My NRG App!
We have improved our dashboard and made various enhancements for you.
Log in/ register your NRG account to access your utility service details.
3.5.0
2022-05-04
Thank you for using the My NRG App! We are always improving!
Log into the app with the same info as your NRG online account to view your rewards/ cashback on electricity & natural gas usage, account details, and connect your Electric Vehicle & smart devices.
Our chat team is available 8 am - 5pm EST to answer your questions or resolve any NRG account issues.
3.4.0
2022-04-18
Introducing Chat on your My NRG app! Our chat team is available 8 am - 5pm EST to answer your questions or resolve any NRG account issues.
Log into the app with the same info as your My NRG online account to view plan details, rewards (when applicable), and connect your EV and smart devices.
We are always making performance improvements and fixing bugs to give you a better experience. Send us comments by going to Support -> Feedback.
3.3.0
2022-02-10
Introducing plan renewals via My NRG app! Renewing your electricity plan is now fast and easy!
With this feature, users will be notified when their electric plan is expiring and have the ability to select new plans tailored based on their current usage. Eligible users will receive a notification to begin and complete the renewal process from the plan page. Once approved, the new electric plan will be in effect on the set date.
3.2.1
2021-12-15
Introducing MyNRG Mobile EV! Sync your Tesla charging schedule with your electricity plan, so your vehicle charges only during the hours of reduced rates. Users of eligible plans will find the new feature on their MyNRG Mobile app dashboard.
Bug fixes and performance improvements
3.1.0
2021-09-16
Updates:
-Bug fixes and minor enhancements to improve user experience.
2.5.0
2020-03-07
Enjoy greater control and convenience with our latest release:
-Launched the ability to register your natural gas account, monitor usage, and track rewards
-Improved the registration and login experience
-Fixed bugs to enhance your overall experience
2.4.0
2019-12-13
Bug fixes and minor enhancements to improve customer experience.
2.3.1
2019-11-20
Customers can now find electric vehicle charging stations using Plugshare in the My NRG app.
2.2.0
2019-11-06
Bug fixes and minor enhancements to improve customer experience.
2.1.0
2019-10-02
The latest release from My NRG includes an updated navigation making it easier for you to access your information. Additional minor enhancements and bug fixes are included to improve your experience.
2.0.0
2019-08-16
Updates and minor enhancements
1.9.0
2019-06-26
Added multi-account functionality so customers can now add and track a second electricity account to their app.
1.8.0
2019-05-09
Bug Fixes
1.7.0
2019-04-26
Bug fixes and minor enhancements
1.6.0
2019-04-18
Bug Fixes and performance improvements.
1.4.2
2018-08-06
Minor Bug Fixes
1.4.1
2018-08-06
-Bug fixes