My Southern Cross

My Southern Cross



Free

4.1.4for iPhone, iPad and more
2.7
8 Ratings
Southern Cross Medical Care Society
Developer
57.3 MB
Size
Mar 13, 2024
Update Date
Health & Fitness
Category
4+
Age Rating
Age Rating
4+
Apps in this category do not contain restricted content.
9+
Apps in this category may contain mild or occasional cartoon, fantasy or real-life violence, as well as occasional or mild adult, sexually suggestive or horrifying content and may not be suitable for children under 9 years of age.
12+
Apps in this category may contain occasional mild indecent language, frequent or intense cartoon or real-life violence, minor or occasional adult or sexually suggestive material, and simulated gambling, and may be for children under 12 years of age.
17+
You must be at least 17 years old to access this App.
Apps in this category may contain frequent and intense offensive language; Frequent and intense cartoon, fantasy or realistic violence: frequent and intense adult, scary and sexually suggestive subjects: as well as sexual content, nudity, tobacco, alcohol and drugs, may not be suitable for children under 17 years of age.
My Southern Cross Screenshots
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About My Southern Cross

Designed for members – it’s super-fast, easy and secure.
Use the My Southern Cross app to check your benefits and balances, request prior approval and submit online claims faster. You can also get access to online GP consults with CareHQ.

App features:
• Manage your health insurance policy on the go
• Check your benefits balances and see your cover
• Make claims* and request prior approval** for upcoming treatment
• View your policy documents and communications
• Access online GP consultations through CareHQ, 7am-7am, 7 days a week
• Update your contact details
• Check what you pay for your cover
• View and redeem member offers

*Policyholders only
** Prior approvals not available for members on the HealthEssentials plan.

To use the My Southern Cross app you need to be a Southern Cross Health Insurance member and be registered for My Southern Cross. By claiming through the app you agree to receive communications online in My Southern Cross.

By installing the My Southern Cross app, you confirm to have read, understood and agreed to our Mobile App Terms of Use https://www.southerncross.co.nz/society/mobile-app-terms-of-use and our Privacy Statement https://www.southerncross.co.nz/society/mobile-app-privacy-statement. In particular, you agree and understand that your eligibility for any benefits you view and claims you make using the app are subject to your current policy terms and conditions.
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What's New in the Latest Version 4.1.4

Last updated on Mar 13, 2024
Old Versions
This release includes updates to improve business processes and fixes for issues impacting app performance.
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Version History
4.1.4
Mar 13, 2024
This release includes updates to improve business processes and fixes for issues impacting app performance.
4.1.3
Feb 28, 2024
Bug fixes and minor enhancements.
4.1.2
Feb 14, 2024
This release includes updates to help improve business processes and fixes an issue impacting performance.
4.1.1
Jan 26, 2024
This release includes a fix for issues that were impacting the Benefits screen.
4.1.0
Jan 24, 2024
This release includes an update to allow saving and downloading communications to your device, and fixes for issues impacting performance.
4.0.1
Dec 3, 2023
This release includes fixes to issues that were impacting the performance of the app.
4.0.0
Nov 7, 2023
In this release you will see changes to how you sign-in to our mobile app. The new experience will make signing-in easier and keep you logged in for longer.
3.0.11
Oct 3, 2023
This release includes an enhancement to the Communications menu. You can now filter on your communications to make searching easier.
3.0.10
Aug 21, 2023
This release includes updates to our member offers and fixes for performance issues.
3.0.9
Jul 25, 2023
This release includes a change to the booking process for CareHQ appointments and member offers.
3.0.8
Jul 12, 2023
This release includes an update to enhance security.
3.0.7
Jun 20, 2023
This release includes a new member offer with Bailey Nelson and a fix for a performance issue.
3.0.6
May 8, 2023
This release includes fixes to various issues that were impacting performance.
3.0.5
Apr 5, 2023
This release includes updates to help improve our process / business processes
3.0.4
Mar 14, 2023
This release includes updates to our member offers.
3.0.3
Feb 21, 2023
This release includes updates to our member offers and fixes some issues that impacted the performance of the app.
3.0.1
Nov 28, 2022
We have fixed a few issues impacting the performance of the app.
3.0.0
Nov 17, 2022
An update to the privacy statement when you access CareHQ through the app. There is also a new look to the app which includes an updated profile page to make it easier for the policy holder to view premium related information.
2.18.15
Sep 28, 2022
This release includes updates to some of the existing member offers and a new member offer with Oakley.
2.18.14
Aug 19, 2022
CareHQ update: Opening hours for CareHQ are 7am -7pm, 7 days a week.
2.18.12
Jun 28, 2022
This release improves the update contact details functionality and fixes an issue with notifications displaying in a random order
2.18.11
Apr 28, 2022
We have fixed the claim submission issue introduced with iOS 15.4.1
2.18.10
Mar 3, 2022
Updated partner offer: This release removes the Snap Fitness offer.
2.18.9
Feb 24, 2022
Alerts: Important alerts for our customers are now able to be implemented faster
2.18.8
Feb 8, 2022
Various fixes: We have fixed various issues impacting the performance of the app including the missing navigation bar on iOS 15

My Southern Cross FAQ

Click here to learn how to download My Southern Cross in restricted country or region.
Check the following list to see the minimum requirements of My Southern Cross.
iPhone
Requires iOS 14.0 or later.
iPad
Requires iPadOS 14.0 or later.
iPod touch
Requires iOS 14.0 or later.
My Southern Cross supports English

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