My Spectrum
Free
12.7.1for iPhone, iPad and more
9.5
474K+ Ratings
Charter Communications
Developer
279.7 MB
Size
Apr 20, 2024
Update Date
#10
in Utilities
4+
Age Rating
Age Rating
My Spectrum Screenshots
About My Spectrum
One App, All Your Services! We’ve made it even easier for residential customers to sign in and manage your Spectrum account with My Spectrum App.
Pay Your Spectrum Bill
• Pay your bill for Spectrum Mobile, Internet, TV and Home Phone.
• Enroll in Auto Pay: Never miss a billing due date.
• Schedule one-time payments: Control how and when your Spectrum payment is sent.
• Sign-up for paperless billing.
• Find statements: Review previous billing statements and service history.
Do You Speak Spanish?
• Toggle your language preferences from English to Spanish right in the app.
Manage Mobile Services
• Check and manage your Spectrum Mobile data usage and plans.
• Add and activate your new Mobile line.
Stay Informed
• Get billing, equipment, outage and activation notifications right on the home screen.
• Upgrade to Advanced WiFi and receive our best-in-class Security Suite.
• Troubleshoot your WiFi and internet connections with our enhanced dual Speed Test!
• Find your nearest Spectrum Store.
• Connect to Spectrum WiFi access points nationwide.
Simplified Support
• Self-install your modem, router and other devices without making an appointment.
• Chat with us in app, including live Spectrum customer service.
• Track your technician in the app.
• Instead of calling, quickly search and find answers with our newly designed support section.
Tell Us What You Think
• Share feedback about your app experience—we read every comment.
• We love suggestions about the My Spectrum App—we use customer feedback when we plan our updates.
Discover Our Other Apps
• Spectrum TV: Stream movie and TV favorites right from your phone.
• Spectrum Sports: Never miss a game when you’re on the go.
• Spectrum News: Local news, weather, events and more.
• Spectrum Enterprise: For when your office means business.
Pay Your Spectrum Bill
• Pay your bill for Spectrum Mobile, Internet, TV and Home Phone.
• Enroll in Auto Pay: Never miss a billing due date.
• Schedule one-time payments: Control how and when your Spectrum payment is sent.
• Sign-up for paperless billing.
• Find statements: Review previous billing statements and service history.
Do You Speak Spanish?
• Toggle your language preferences from English to Spanish right in the app.
Manage Mobile Services
• Check and manage your Spectrum Mobile data usage and plans.
• Add and activate your new Mobile line.
Stay Informed
• Get billing, equipment, outage and activation notifications right on the home screen.
• Upgrade to Advanced WiFi and receive our best-in-class Security Suite.
• Troubleshoot your WiFi and internet connections with our enhanced dual Speed Test!
• Find your nearest Spectrum Store.
• Connect to Spectrum WiFi access points nationwide.
Simplified Support
• Self-install your modem, router and other devices without making an appointment.
• Chat with us in app, including live Spectrum customer service.
• Track your technician in the app.
• Instead of calling, quickly search and find answers with our newly designed support section.
Tell Us What You Think
• Share feedback about your app experience—we read every comment.
• We love suggestions about the My Spectrum App—we use customer feedback when we plan our updates.
Discover Our Other Apps
• Spectrum TV: Stream movie and TV favorites right from your phone.
• Spectrum Sports: Never miss a game when you’re on the go.
• Spectrum News: Local news, weather, events and more.
• Spectrum Enterprise: For when your office means business.
Show More
What's New in the Latest Version 12.7.1
Last updated on Apr 20, 2024
Old Versions
Are you an Unlimited+ customer? You can now upgrade your device at any time, for any reason with our new Anytime Upgrade offer. Do you have a different plan type? Add on our new Spectrum Mobile Repair and Replacement Plan to get unlimited screen repairs for a flat fee and a replacement device if lost or stolen.
As always, you can share your thoughts in the Support section.
As always, you can share your thoughts in the Support section.
Show More
Version History
12.7.1
Apr 20, 2024
Are you an Unlimited+ customer? You can now upgrade your device at any time, for any reason with our new Anytime Upgrade offer. Do you have a different plan type? Add on our new Spectrum Mobile Repair and Replacement Plan to get unlimited screen repairs for a flat fee and a replacement device if lost or stolen.
As always, you can share your thoughts in the Support section.
As always, you can share your thoughts in the Support section.
12.7
Apr 17, 2024
Are you an Unlimited+ customer? You can now upgrade your device at any time, for any reason with our new Anytime Upgrade offer. Do you have a different plan type? Add on our new Spectrum Mobile Repair and Replacement Plan to get unlimited screen repairs for a flat fee and a replacement device if lost or stolen.
As always, you can share your thoughts in the Support section.
As always, you can share your thoughts in the Support section.
12.6
Apr 3, 2024
We’ve been working on several updates to make your My Spectrum App experience even better. If you have any feedback to share, please let us know in the Support section.
12.5.3
Mar 27, 2024
We’ve added security verification to protect customers from fraudulent attempts during the device swap process.
If you have any feedback to share, please let us know in the Support section.
If you have any feedback to share, please let us know in the Support section.
12.5.1
Mar 8, 2024
My Spectrum App has a new look and feel!
• A new navigation and homepage redesign that shows more information on the home screen.
• Find appointment notifications, equipment alerts and outage information front & center.
• ¿Hablas español? You can now navigate My Spectrum App in Spanish, and save Spanish as your preferred language under the More tab.
• Use the app to speed test and troubleshoot your internet.
Do you have new feedback to share? Please let us know in the Support section.
• A new navigation and homepage redesign that shows more information on the home screen.
• Find appointment notifications, equipment alerts and outage information front & center.
• ¿Hablas español? You can now navigate My Spectrum App in Spanish, and save Spanish as your preferred language under the More tab.
• Use the app to speed test and troubleshoot your internet.
Do you have new feedback to share? Please let us know in the Support section.
11.29
Feb 21, 2024
We've improved the porting activation process for customers. You can now view the expected completion time in the form of a progress loading bar right within the app.
Do you have feedback to share? Visit the Support section and let us know.
Do you have feedback to share? Visit the Support section and let us know.
11.28
Feb 8, 2024
We've been working on some exciting updates to give you the best experience possible. If you have feedback to share, please let us know in the Support section of My Spectrum App.
11.27
Jan 25, 2024
We’ve been working on several updates to make your My Spectrum App experience even better. If you have any feedback to share, please let us know in the Support section.
11.24
Dec 13, 2023
We made some minor updates and fixed a few bugs to bring you an even better My Spectrum App experience. Do you have new feedback to share? Please let us know in the Support section.
11.23
Nov 29, 2023
We've been busy making updates to give you the best experience possible. Do you have feedback to share? Please let us know in the Support section of My Spectrum App.
11.22
Nov 7, 2023
We've made a few updates to help bring you the best experience yet. To provide new feedback about My Spectrum App, please visit the Support section.
11.21
Nov 1, 2023
We've made a few updates to help bring you the best experience yet. To provide new feedback about My Spectrum App, please visit the Support section.
11.20
Oct 18, 2023
We made some minor updates and fixed a few bugs to bring you an even better My Spectrum App experience. Do you have new feedback to share? Please let us know in the Support section.
11.19
Oct 4, 2023
We've been busy making updates to give you the best experience possible. Do you have feedback to share? Please let us know in the Support section of My Spectrum App.
11.18
Sep 21, 2023
Need to check on your internet speed? You can now test the download and upload speeds to both your router and your device. To start your speed test, Go to Your Services > Internet and scroll to Speed Test.
Need to troubleshoot your Spectrum WiFi Pods or something else? Go to Internet Support for additional solutions.
Need to troubleshoot your Spectrum WiFi Pods or something else? Go to Internet Support for additional solutions.
11.17
Sep 12, 2023
We made some minor updates and fixed a few bugs to bring you an even better My Spectrum App experience. Do you have new feedback to share? Please let us know in the Support section.
11.16
Aug 23, 2023
We've been busy making updates to help bring you the best experience yet! To provide us with feedback about the My Spectrum App, please visit the Support section.
11.15.1
Aug 15, 2023
We've enhanced International Service features for Spectrum Mobile customers. You now have the ability to turn International Data Roaming On or Off within My Spectrum App. We've also made it easier for you to view and understand your roaming usage.
To find these features, go to Manage Mobile on the home screen, choose your device and then scroll down to International Services. From there you can see the Data Roaming toggle, explore rates by country and view current roaming charges. Bon Voyage!
To find these features, go to Manage Mobile on the home screen, choose your device and then scroll down to International Services. From there you can see the Data Roaming toggle, explore rates by country and view current roaming charges. Bon Voyage!
11.15
Aug 9, 2023
The latest version of My Spectrum App is here!
We've made some minor updates and bug fixes and are working hard to tackle your feedback from the past few months.
As always, you can share your thoughts in the Support section.
We've made some minor updates and bug fixes and are working hard to tackle your feedback from the past few months.
As always, you can share your thoughts in the Support section.
11.14.2
Aug 3, 2023
We've improved the activation process for customers to get a new number or transfer an existing line when switching to Spectrum Mobile. It’s also now easier to start activation using a QR code
11.14.1
Jul 31, 2023
We've improved the activation process for customers to get a new number or transfer an existing line when switching to Spectrum Mobile. It’s also now easier to start activation using a QR code
11.14
Jul 26, 2023
We've improved the activation process for customers to get a new number or transfer an existing line when switching to Spectrum Mobile. It’s also now easier to activate using a QR code.
11.13.1
Jul 18, 2023
We're busy making it easier for you to use My Spectrum App. This version includes improved messaging when signing service agreements and if you encounter an error.
For help using the app, or to provide feedback, be sure to check out the Support section.
For help using the app, or to provide feedback, be sure to check out the Support section.
11.13
Jul 12, 2023
We're busy making it easier for you to use My Spectrum App. This version includes improved messaging when signing service agreements and if you encounter an error.
For help using the app, or to provide feedback, be sure to check out the Support section.
For help using the app, or to provide feedback, be sure to check out the Support section.
11.12
Jun 28, 2023
Online bill pay just got easier with My Spectrum App! We created a a unified experience for Spectrum customers to add, manage, edit and delete stored payment methods for their entire account, including Spectrum Mobile. This also includes adding new payment info for Auto Pay and easily updating credit card expiration dates.
We also made some minor updates and bug fixes. As always, you can share your thoughts in the Support section.
We also made some minor updates and bug fixes. As always, you can share your thoughts in the Support section.
My Spectrum FAQ
Click here to learn how to download My Spectrum in restricted country or region.
Check the following list to see the minimum requirements of My Spectrum.
iPhone
Requires iOS 15.0 or later.
iPad
Requires iPadOS 15.0 or later.
iPod touch
Requires iOS 15.0 or later.
My Spectrum supports English, Spanish
