MyGEHealthcare

MyGEHealthcare



Free

3.4.2for iPhone, iPad and more
9.7
7 Ratings
General Electric Company
Developer
41.2 MB
Size
Nov 9, 2023
Update Date
Medical
Category
4+
Age Rating
Age Rating
4+
Apps in this category do not contain restricted content.
9+
Apps in this category may contain mild or occasional cartoon, fantasy or real-life violence, as well as occasional or mild adult, sexually suggestive or horrifying content and may not be suitable for children under 9 years of age.
12+
Apps in this category may contain occasional mild indecent language, frequent or intense cartoon or real-life violence, minor or occasional adult or sexually suggestive material, and simulated gambling, and may be for children under 12 years of age.
17+
You must be at least 17 years old to access this App.
Apps in this category may contain frequent and intense offensive language; Frequent and intense cartoon, fantasy or realistic violence: frequent and intense adult, scary and sexually suggestive subjects: as well as sexual content, nudity, tobacco, alcohol and drugs, may not be suitable for children under 17 years of age.
MyGEHealthcare Screenshots
MyGEHealthcare posterMyGEHealthcare poster
MyGEHealthcare posterMyGEHealthcare posterMyGEHealthcare posterMyGEHealthcare poster

About MyGEHealthcare

The easy way to manage your GE Healthcare service and support in one place – anytime, anywhere. It’s simple and fast to create and track service requests from initial contact to completion, monitor planned service needs, initiate unplanned service calls, and proactively manage service for your entire diagnostic imaging fleet, whenever and wherever you want.

Main Features:

- Create service requests and track service through completion
- View service request history and upcoming planned service
- Get real-time push notifications for every step of the service process.
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What's New in the Latest Version 3.4.2

Last updated on Nov 9, 2023
Old Versions
-UI Enhancement 
-Now providing a better visibility Biomed department. 
- Implemented pagination on Equipment selection for better CX (Onboarding).
-Spin-off branding changes for MyGEHealthcare mobile app. 
-MyEquipment 
– translation updates. 
-Performance improvement 
-Defect fixes
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Version History
3.4.2
Nov 9, 2023
-UI Enhancement 
-Now providing a better visibility Biomed department. 
- Implemented pagination on Equipment selection for better CX (Onboarding).
-Spin-off branding changes for MyGEHealthcare mobile app. 
-MyEquipment 
– translation updates. 
-Performance improvement 
-Defect fixes
3.3.0
Jul 20, 2023
-Spin-off updates Global
-Contract /Warranty Push notification (Converged)
-Support Extended Warranty (USCAN)
-CRM migration
– UKI
-Deep link (LATAM)
-Performance Improvements
-Defect fixes
3.2.0
May 26, 2023
-South Africa -Converged experience go-live (EMEA) 
-Addition of PHI warning – SR creation (Global) 
-Countries drill-down options for LATAM and EMEA 
-CRM migration changes (EMEA) 
-New End of Contract/Warranty Notification 
-Improve Custom experience (Planned Tracker)  
-Supporting Deep-link navigation
3.1.0
Feb 16, 2023
-PCS – Additional Modality support
-New Planned Maintenance Tracker
-Defects and Incident Fixes
-Performance improvements.
3.0.0
Jan 4, 2023
Enhancement and Spin-off changes
2.11.0
Aug 4, 2022
-SVMX - Add extension number (Global)
-[LATAM/ SMAX] Adding caseOrigin information on Payload
-Part Tracker - Notification (USCAN & LATAM)
-Performance improvements
-Incident / defects Resolutions
2.10.0
Mar 4, 2022
• ServiceMax migration wave 2 (EMEA)
• Revamp - Service Timeline (Global)
• Part Tracker (USCAN & LATAM)
• LATAM convergence Work(LATAM)
• Translation update (South Korea)
• Performance improvements
2.9.0
Dec 16, 2021
- BioMetric Authentication
- Translations Missing for Certain Pages
- Restrict SR problem statement to English language
- Remove- minimum preference alert in Equipment screen
- Contact Number Restriction
2.8.0
Sep 20, 2021
-Account setup in-progress check
-Adding SIP status for PM SR
-Helium Level unit fix
-App Support - ServiceNow API update
-New on-boarding experience
-Search option and selection count - Equipment Settings
-Performance improvements
2.7.0
Aug 20, 2021
-Push notification -Revamp (Global)
-Showing MUST Job # post migration (France and South Africa)
-Bolivia Go-Live (LATAM)
-SR Limit alert msg (Global)
-LATAM Converged UAT Build
-Translation Update -NPS (JAPAN)
-MUST - character Unicode fix (Bulgaria)
-Performance improvements
2.6.0
Jul 24, 2021
--ServiceMax Migration - (EMEA)

-With entire data load migrated to ServiceMax from MUST CRM. MyGEHC Mobile app is also migrated to ServiceMax for France and South Africa users..

-Now all the SR initiated from the Mobile app, will get created in ServiceMax.

--Bermuda go-live (USCAN)

-Now MyGEHC Mobile app is available for Bermuda user.

--Contact # formatting (Japan)

-App will allow user can add special characters in phone number filed to distinguish extension number

--Latency Issue resolved for asset search (South Asia)

--Incident / defects Resolutions
2.5.0
Jun 18, 2021
• Null Activity Check (USCAN)
• MUST Special Character fix
• Limit # of SRs created on an Asset (Global)
• App Access Lockdown Alert (EMEA)
• Updated PM timeline translation for French Canadian users
• Incident / defects Resolutions
2.4.0
May 21, 2021
-Direct link to MyGEHC app from iCenter. Account Setup
-Translations are update for Thai, French and Deutsch
-Label Translation Updates – Turkey
-Updated labels for Equipment status and SR type
-Label Change – Japan
-Labels updated for SR create flow and SR details screen.
-Updated French Canadian Translation - Service Activity (USCAN)
-Incident/ Defects Resolutions
2.3.0
May 2, 2021
-Consolidated API for SR Create (USCAN)
-Equipment Sorting Update (USCAN)
-Logic change for Corrective and FMI SR (ASEAN)
-New look to Technical Support Card for HTM users (USCAN)
-Timestamp Update – SIP & Engineer Assigned (USCAN)
-Improved Error handling for Account Setup (USCAN)
-Phone Number API Translation Updates (Global)
-Calendar Translation for Months and Weekdays (Global)
2.2.0
Mar 26, 2021
We’re excited to bring this new update to you with the following goodies:
* Metrics using Adobe Analytics. (Global)
* New logic to prevent duplicate notifications. (USCAN)
* Push notifications now available in Canadian French. (USCAN)
* Support tickets will be raised in case of account configuration issue. (USCAN)
* Separate On-boarding Flag
* MUST Logic Change for Debrief
* Active Modality Update (Canada)
2.1.0
Feb 20, 2021
We’re excited to bring this new update to you with the following goodies:

* Service (Global)
* Adding translations for the abbreviations used to display the elapsed time – applicable for customers as well as employees.
* Account - Equipment Settings (Global)
* Equipment Search Toggle Logic Update - unselected item will only disappear from screen after user clicks on 'Back' or 'Cancel" button.
* Privacy Policy (EU)
* In account screen, now user have an option to view the privacy policy.
* SFDC Account Alert (USCAN)
* If facilities are not configured for the account, post login an alert with be displayed to the user with an option to contact support.
* PM logic change (Japan and EU)
* Displayed time zone will be in UTC (LATAM)
* Character Restrictions for SR create (MUST) - now user will not be able to add emojis in details while creating SR
* List of active modalities will be visible to customers in filter and equipment settings.  (USCAN) 
* Visual Enhancement 
* Now app will display complete facility name in multiple lines. (Global)
* Monitoring Screen design is now consistent with other screen design (USCAN)
2.0.0
Feb 9, 2021
We’re excited to bring this new update to you with the following goodies:

* Ability to better manage the types of push notification at the SR type level.
* Ability to manage a small set of equipment. Now users can individually select
equipment which they want to monitor or access.
* Enhanced search functionality (Global).
* Latest equipment status is visible in all the screens. (USCAN).
* Standardised modality names and abbreviations (USCAN).
1.9.2
Oct 20, 2020
We’re excited to bring this new update to you with the following changes:

• User Interface enhancements
• Linguistic improvements and usability upgrades
1.9.1
Sep 11, 2020
We’re excited to bring this new update to you with the following changes:

• User Interface enhancements
• Linguistic improvements and usability upgrades
1.9.0
Aug 20, 2020
We’re excited to bring this new update to you with the following changes:

• User Interface enhancements
• Linguistic improvements and usability upgrades
1.8.0
Jul 24, 2020
We’re excited to bring this new update to you with the following changes:

• User interface enhancements
• Linguistic improvements and usability upgrades
1.7.0
Jun 26, 2020
We’re excited to bring this new update to you with the following goodies:

- See asset connectivity health for your MRs
- View contract type information for your assets under warranty/contract
- A simpler, easier-to-use calendar view for your assets
- Several improvements to how we show you your service information
- Linguistic improvements and elimination of a few annoyances
1.6.0
May 22, 2020
Better, stronger, faster – we worked on the app under the hood so that your MyGEHealthcare experience is even better!

These include (but are not limited to):
* Ability to better manage your push notification traffic
* Improvements to service data views and search capabilities
* Updates to support call numbers and language translations
* Removal of more pesky bugs!
1.5.0
Mar 31, 2020
- Introduction of MR Health and Connectivity
- Introduction of additional regions (ANZ, ASEAN, Korea, S. Asia) with business logic improvements
- Improvements to SR Create process and Calendar tabs
- Additional productivity improvements and many bugs squashed!
1.4.0
Feb 26, 2020
- Improved, crisper layout for the Home screen
- Push notification optimizations and service request tracking updates
- Activation and rollout in additional markets (Japan, Middle-East, Turkey and Africa)
- Performance improvements and bug fixes

MyGEHealthcare FAQ

MyGEHealthcare is available in regions other than the following restricted countries:
Mongolia,Senegal,Bahamas,Cameroon,Azerbaijan,Chad,Montserrat,Kyrgyzstan,Myanmar,Namibia,Guyana,Libya,Mali,Congo,Tanzania,Botswana,Trinidad and Tobago,Seychelles,Swaziland,Morocco,Micronesia,Israel,Mauritius,Rwanda,Angola,Uzbekistan,Sierra Leone,Sao Tome & Principe,Taiwan,Benin,Cape Verde,Macao,Turkmenistan,Iraq,Mauritania,China,Madagascar,Hong Kong,Honduras,Afghanistan,Belize,Malawi,Uruguay,Zambia,Anguilla,Liberia,Venezuela,Gabon,Vanuatu,Guinea-bissau,Tonga,Oman,Suriname,Congo, Democratic Republic,Paraguay,Jamaica,Yemen,Burkina Faso,Tajikistan,Uganda,Qatar,Lao Peoples Democratic Republic,Nauru,Brunei Darussalam,Gambia,Niger,Palau,Zimbabwe
MyGEHealthcare supports English
Click here to learn how to download MyGEHealthcare in restricted country or region.
Check the following list to see the minimum requirements of MyGEHealthcare.
iPhone
Requires iOS 11.0 or later.
iPad
Requires iPadOS 11.0 or later.
iPod touch
Requires iOS 11.0 or later.

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