MyMetro

MyMetro



Free

1.680.5for iPhone, iPod touch
5.5
680 Ratings
MetroPCS
Developer
52.7 MB
Size
Dec 15, 2023
Update Date
#58
in Business
4+
Age Rating
Age Rating
4+
Apps in this category do not contain restricted content.
9+
Apps in this category may contain mild or occasional cartoon, fantasy or real-life violence, as well as occasional or mild adult, sexually suggestive or horrifying content and may not be suitable for children under 9 years of age.
12+
Apps in this category may contain occasional mild indecent language, frequent or intense cartoon or real-life violence, minor or occasional adult or sexually suggestive material, and simulated gambling, and may be for children under 12 years of age.
17+
You must be at least 17 years old to access this App.
Apps in this category may contain frequent and intense offensive language; Frequent and intense cartoon, fantasy or realistic violence: frequent and intense adult, scary and sexually suggestive subjects: as well as sexual content, nudity, tobacco, alcohol and drugs, may not be suitable for children under 17 years of age.
MyMetro Screenshots
MyMetro posterMyMetro posterMyMetro posterMyMetro posterMyMetro poster

About MyMetro

This free application is used for Metro by T-Mobile customers to make changes to their account at their fingertips. Check your balance and due date, review your high speed data usage, make payments, change plans or features, and even reset your voicemail password. Just another way to take care of the simple things without making a call or standing in line.
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What's New in the Latest Version 1.680.5

Last updated on Dec 15, 2023
Old Versions
In the latest version of myMetro we added functionality to make your account more secure. We also addressed an issue in the Switch Phone flow; you’ll be able to switch your metro device using this functionality.
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Version History
1.680.5
Dec 15, 2023
In the latest version of myMetro we added functionality to make your account more secure. We also addressed an issue in the Switch Phone flow; you’ll be able to switch your metro device using this functionality.
1.680.5
Dec 15, 2023
In the latest version of myMetro we added functionality to make your account more secure. We also addressed an issue in the Switch Phone flow; you’ll be able to switch your metro device using this functionality.
1.670.14
Oct 17, 2023
We improved the error messages in the application to help you troubleshoot payment and login issues. We also introduced small usability improvements in the login, privacy, and FAQ sections of the application.
1.660.5
Aug 24, 2023
Our latest version gives you more control over your account security. You’ll now be able to use myMetro to control whether anyone can transfer any of your lines to another wireless carrier. Likewise, you can prevent anyone from changing the SIM card on any lines on this account. We also improved the information we give about upgrading your phone and made additional small user experience improvements in the app.
1.651.31
Jul 31, 2023
We have updated myMetro for enhanced security; you’ll have to enter your phone number and a temporary PIN whenever you start the application.
1.641.10
Apr 10, 2023
We’ve made myMetro even more secure! From now on you’ll need your 8 digit account PIN whenever you start the app. And if you ever forget your PIN just hit the “Forgot PIN?” button and we’ll walk you through two quick and simple PIN recovery steps.
1.630.26
Oct 24, 2022
You can now check your "5G Home Internet" data usage and plan details on the app. We also made it easier to find your privacy settings. Lastly, we've refreshed our FAQ and added an option to get your Number Transfer PIN (as long as your account is not past due).
1.621.16
Aug 23, 2022
Have a question? Click the chat icon on the home screen to reach our virtual assistant. Also, we are excited to share that you can now switch your phone to a compatible eSim device! Start by selecting the "Switch Phone" option in the Account Setting menu.
1.620.18
Jun 13, 2022
You can now use the app to make guest payments (paying for other lines). Also, for your convenience, you can view statements and payment history inside of the app (in addition to downloading them). We also made small changes which improve the accessibility of the application as well as making it easier to use biometrics (ie: fingerprint) authentication to login faster and more securely.
1.611.23
Apr 18, 2022
ATTENTION: Be sure to turn off Privacy Relay feature when accessing the app. We've improved the selection of your saved card, making it easier for you to pay. We've also added information on how to get your account number and reset your PIN in our FAQ session.
1.611.17
Mar 8, 2022
ATTENTION: Be sure to turn off Privacy Relay feature when accessing the app. We've improved the selection of your saved card, making it easier for you to pay. We've also added information on how to get your account number and reset your PIN in our FAQ session.
1.61.36
Dec 10, 2021
We've added the ability to launch myMetro without needing to turn off your Wi-Fi (as long as you have your account PIN). We've also made it easier to change your rate plan and add/remove add-on services. We also added a breakdown of your current balance and the balance for any account changes. If you’ve been suspended for at least 7 days, you can now change your payment due date. Finally, you can now make payments using a Payment PIN.
1.59.19
Jun 4, 2021
You can now ask our virtual assistant any question about your service; just press the chat button and ask away! And to make your experience smoother, we made it easier to enter your payment information and viewing your data usage details no longer needs a PIN.
1.58.22
Mar 8, 2021
You can now use myMetro to switch from your old phone to a new phone. We support switching to either a phone you bought directly from Metro by T-Mobile or most other devices (as long as they are unlocked).
1.57.23
Dec 4, 2020
To make your myMetro experience faster and more secure we added biometric login (if your device supports it). We also added a few special greetings to make your experience more personal. And lastly, if you have more than one line on your plan, you’ll now be able to see rate plan details and added services for all of your lines from one phone.
1.56.22
Oct 8, 2020
This version of myMetro lets suspended users do more on the application (please note opening the app may be slower when your account is suspended)! It also improves design and errors for submitting payments and modifying services. We even added the ability to download your recent statements, payment history, and call history. And to make the app work for everyone we improved the accessibility even further.
1.1.54.41
Jun 5, 2020
This version contains bug fixes that prevented some customers from authenticating, includes new popular FAQs in the Support Section, and finally, loads accounts faster!
1.1.30
Jan 16, 2020
Minor bug fixes.
1.1.8
Jan 8, 2020
A fresh new look!
0.9.13
Oct 24, 2019
Live chat enhancements
0.8.9
Jul 9, 2019
This update provides improvements on the chat experience
0.7.18
Apr 29, 2019
This release provides the ability to set-up future-dated rate plan changes and add on services.
0.6.9
Feb 26, 2019
More flexible Chat experience
0.5.29
Jan 28, 2019
Improved Live Chat services
0.4.2
Oct 10, 2018
Bug Fixes
0.4.1
Oct 1, 2018
Performance Improvements

MyMetro FAQ

MyMetro is available in regions other than the following restricted countries:
Albania,Argentina,Belgium,Libya,Sao Tome & Principe,Thailand,Zimbabwe,Taiwan,Bermuda,Bahamas,Congo, Democratic Republic,Cameroon,Fiji,Iceland,Mexico,Bhutan,Switzerland,Chile,Ecuador,Niger,Papua New Guinea,El Salvador,Bosnia & Herzegovina,Belize,Jordan,Maldives,Serbia,Rwanda,Sweden,Dominica,Estonia,Gabon,India,Armenia,Iraq,Singapore,Sierra Leone,Tonga,Egypt,Macao,Botswana,Micronesia,Kazakhstan,Lao Peoples Democratic Republic,Malta,Nauru,Congo,United Kingdom,Guyana,Panama,Slovenia,South Africa,Antigua And Barbuda,St. Lucia,Nepal,Turks and Caicos,Mauritius,Tanzania,British Virgin Islands,Guatemala,Turkmenistan,Trinidad and Tobago,Yemen,Uganda,Bahrain,Jamaica,Japan,Morocco,Montenegro,Malawi,Senegal,Kosovo,Palau,Belarus,Cape Verde,Honduras,Indonesia,St. Kitts and Nevis,Malaysia,Mozambique,Russia,Angola,Dominican Republic,Colombia,Lebanon,Poland,Afghanistan,Grenada,Ghana,Mauritania,Netherlands,Turkey,Swaziland,Austria,Latvia,Nigeria,Suriname,Ukraine,Uzbekistan,Bulgaria,Brunei Darussalam,Liberia,Anguilla,Germany,Spain,Kenya,Cambodia,Seychelles,Cyprus,Finland,Croatia,Israel,Kyrgyzstan,Lithuania,Namibia,Slovakia,Tajikistan,Uruguay,Zambia,Algeria,Kuwait,Cayman Islands,Oman,Pakistan,France,Gambia,Guinea-bissau,Hungary,Luxembourg,Macedonia,Mongolia,Greece,Hong Kong,South Korea,Myanmar,Montserrat,Qatar,Cote Divoire,Costa Rica,New Zealand,Azerbaijan,Barbados,Bolivia,Norway,Paraguay,United Arab Emirates,Benin,Moldova,Madagascar,Portugal,Chad,Tunisia,Georgia,Ireland,St. Vincent & The Grenadines,Venezuela,Australia,Burkina Faso,Brazil,China,Italy,Sri Lanka,Nicaragua,Solomon Islands,Czech Republic,Denmark,Mali,Peru,Philippines,Romania,Saudi Arabia,Vietnam,Vanuatu
MyMetro supports English, Spanish
Click here to learn how to download MyMetro in restricted country or region.
Check the following list to see the minimum requirements of MyMetro.
iPhone
Requires iOS 12.0 or later.
iPod touch
Requires iOS 12.0 or later.

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