MyTeamSafe
Lone worker safety protection
Free
2.5.17for iPhone, iPad and more
Age Rating
MyTeamSafe Screenshots
About MyTeamSafe
MyTeamSafe is designed to reduce the risks of working alone and to help organisations demonstrate their Duty of Care, without the need for impersonal call centres that don’t know your staff or your organisation.
App key features
- Start and stop lone working sessions easily
- Effortless check-in
- Audible alerts (with selectable different sounds)
- Notifications (email, SMS, local and remove push notifications)
- Notes - Sometimes it’s really useful to have additional information on where you are or what’s happening. These notes can be simply logged for information or immediately info their Supervisor.
- Custom Strategies - The supervisor can set up multiple strategies that align with the associated lone worker risks, the higher the risk the more frequently the lone worker may need to check in.
- Custom Escalations - Dovetails nicely with your company procedures, for example, a high-risk strategy may result in earlier/quicker escalations and a wider audience may be notified.
- Users can send SMS messages as a fall back when there's no Wifi, 3G or 4G.
- If the phone runs out of battery or is destroyed the lone workers' session continues to run, escalations still occur informing the relevant supervisor/manager.
- Panic alarm, for those scenarios where the lone worker wishes to immediately escalate to their supervisor (or predefined contacts).
- Auto-start sessions eliminate the risks of staff forgetting to initiate a lone-working session, ensuring the organisation maintains their duty of care.
- Fire roster, a separate feature allows users to simply confirm if they are on-site, off-site or absent. In an emergency situation, Administrators can send a text to trigger an email to be sent to them showing the status of all users.
More information
MyTeamSafe is suitable for those that always work alone (Homeworkers to Out of the Office roles) through to occasional or short duration situations such as simply working late or opening/locking up. MyTeamSafe focuses on a simple “set and forget” concept, keeping the organisation in control rather than impersonal call centres that don’t know your staff’s situation or your business.
Duty of Care - Ensure your staff are looked after even if you are not there – this is your corporate responsibility.
Staff Wellbeing - Staff are more positive, reassured and feel safer knowing their company looks after them and have their health and wellbeing covered.
Simple, secure, scalable and cost-effective
- Easy phone App with SMS/Text fall back
- GPS location details can be captured (if required).
- Live website (admin dashboard and administration)
- Reinforce your Duty of Care
- A core part of employment safety
- Flexible subscriptions
What if I forget to check-in? Don't worry, your phone will display a system notification, asking you to return to the MyTeamSafe app to register an update. In addition, strategies can be set up so that you receive an email or SMS reminder BEFORE escalating to your line managers, or a custom list of contacts.
What if you have no internet access? We know that sometimes people will not be able to access the internet, perhaps due to a wireless communication issue, or perhaps insufficient 3G/4G data access the internet. This is why our system automatically switches to SMS mode so that updates can continue.
Onsite logs - The 'on-site' log enables your staff to easily indicate whether they are 'on-site', 'off-site' or 'absent'. A supervisor can then text (SMS) the keyword 'onsite', 'fire' or 'register' to receive an email with an up-to-date log of all staff, for emergency purposes.
Visit https://www.myteamsafe.com for more information
My Team Safe
App key features
- Start and stop lone working sessions easily
- Effortless check-in
- Audible alerts (with selectable different sounds)
- Notifications (email, SMS, local and remove push notifications)
- Notes - Sometimes it’s really useful to have additional information on where you are or what’s happening. These notes can be simply logged for information or immediately info their Supervisor.
- Custom Strategies - The supervisor can set up multiple strategies that align with the associated lone worker risks, the higher the risk the more frequently the lone worker may need to check in.
- Custom Escalations - Dovetails nicely with your company procedures, for example, a high-risk strategy may result in earlier/quicker escalations and a wider audience may be notified.
- Users can send SMS messages as a fall back when there's no Wifi, 3G or 4G.
- If the phone runs out of battery or is destroyed the lone workers' session continues to run, escalations still occur informing the relevant supervisor/manager.
- Panic alarm, for those scenarios where the lone worker wishes to immediately escalate to their supervisor (or predefined contacts).
- Auto-start sessions eliminate the risks of staff forgetting to initiate a lone-working session, ensuring the organisation maintains their duty of care.
- Fire roster, a separate feature allows users to simply confirm if they are on-site, off-site or absent. In an emergency situation, Administrators can send a text to trigger an email to be sent to them showing the status of all users.
More information
MyTeamSafe is suitable for those that always work alone (Homeworkers to Out of the Office roles) through to occasional or short duration situations such as simply working late or opening/locking up. MyTeamSafe focuses on a simple “set and forget” concept, keeping the organisation in control rather than impersonal call centres that don’t know your staff’s situation or your business.
Duty of Care - Ensure your staff are looked after even if you are not there – this is your corporate responsibility.
Staff Wellbeing - Staff are more positive, reassured and feel safer knowing their company looks after them and have their health and wellbeing covered.
Simple, secure, scalable and cost-effective
- Easy phone App with SMS/Text fall back
- GPS location details can be captured (if required).
- Live website (admin dashboard and administration)
- Reinforce your Duty of Care
- A core part of employment safety
- Flexible subscriptions
What if I forget to check-in? Don't worry, your phone will display a system notification, asking you to return to the MyTeamSafe app to register an update. In addition, strategies can be set up so that you receive an email or SMS reminder BEFORE escalating to your line managers, or a custom list of contacts.
What if you have no internet access? We know that sometimes people will not be able to access the internet, perhaps due to a wireless communication issue, or perhaps insufficient 3G/4G data access the internet. This is why our system automatically switches to SMS mode so that updates can continue.
Onsite logs - The 'on-site' log enables your staff to easily indicate whether they are 'on-site', 'off-site' or 'absent'. A supervisor can then text (SMS) the keyword 'onsite', 'fire' or 'register' to receive an email with an up-to-date log of all staff, for emergency purposes.
Visit https://www.myteamsafe.com for more information
My Team Safe
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What's New in the Latest Version 2.5.17
Last updated on May 9, 2023
Old Versions
New features
- Lone workers can override the duration of a lone working session (if configured by admin)
- Company admin dashboard refreshes once per minute (you can pull-to-refresh too)
- Lone worker can now view their current supervisor & deputy from within the app
Fixes
- Map layout improvements
- Biometric login fix
Improvements
- Navigation simplified with explicit "Close" button
- Survey questions now includes navigation buttons
- Updated 3rd party libraries
- Lone workers can override the duration of a lone working session (if configured by admin)
- Company admin dashboard refreshes once per minute (you can pull-to-refresh too)
- Lone worker can now view their current supervisor & deputy from within the app
Fixes
- Map layout improvements
- Biometric login fix
Improvements
- Navigation simplified with explicit "Close" button
- Survey questions now includes navigation buttons
- Updated 3rd party libraries
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Version History
2.5.17
May 9, 2023
New features
- Lone workers can override the duration of a lone working session (if configured by admin)
- Company admin dashboard refreshes once per minute (you can pull-to-refresh too)
- Lone worker can now view their current supervisor & deputy from within the app
Fixes
- Map layout improvements
- Biometric login fix
Improvements
- Navigation simplified with explicit "Close" button
- Survey questions now includes navigation buttons
- Updated 3rd party libraries
- Lone workers can override the duration of a lone working session (if configured by admin)
- Company admin dashboard refreshes once per minute (you can pull-to-refresh too)
- Lone worker can now view their current supervisor & deputy from within the app
Fixes
- Map layout improvements
- Biometric login fix
Improvements
- Navigation simplified with explicit "Close" button
- Survey questions now includes navigation buttons
- Updated 3rd party libraries
2.5.8
May 10, 2022
- Fixes an iOS 15 issue that can crash the app if a progress spinner and alert were to be displayed at the same time.
- Startup optimisations
- Health (battery / location) optimisations
- Startup optimisations
- Health (battery / location) optimisations
2.5.7
Feb 28, 2022
- New biometrics option - set from the Settings page.
- Optional reminders to update the lone workers on-site status. To see visit the web admin portal -> Edit the user -> Select the 'Type' tab -> Enable the 'On-site status reminder' item.
- Ability to mute notifications when using the SMS fallback mode
- New Deputy facility (for when Supervisor is absent to automatically escalate to the deputy instead)
- Optional ability to prevent starting a session if the supervisor is absent - set from the web admin -> edit strategy
- Numeric badge to show any permission and setting issues
- Optional reminders to update the lone workers on-site status. To see visit the web admin portal -> Edit the user -> Select the 'Type' tab -> Enable the 'On-site status reminder' item.
- Ability to mute notifications when using the SMS fallback mode
- New Deputy facility (for when Supervisor is absent to automatically escalate to the deputy instead)
- Optional ability to prevent starting a session if the supervisor is absent - set from the web admin -> edit strategy
- Numeric badge to show any permission and setting issues
2.5.4
Dec 16, 2021
Enhancements..
1. Optional muting of app reminder notifications (if there's no internet and you subsequently use the SMS fallback buttons).
2. The app now resynchronises with the server when the internet connection re-establishes and the app remains on-screen (not only when resuming the app from the background, or forcing a manual synchronisation).
3. Updated to the latest third-party libraries
1. Optional muting of app reminder notifications (if there's no internet and you subsequently use the SMS fallback buttons).
2. The app now resynchronises with the server when the internet connection re-establishes and the app remains on-screen (not only when resuming the app from the background, or forcing a manual synchronisation).
3. Updated to the latest third-party libraries
2.5.2
May 22, 2021
We are pleased to announce a new feature to track well-being within your company.
Company administrators can add optional questions to ask their staff periodically (e.g. weekly or monthly "How do you feel working from home?") and the staff will be guided to answer the question in a non-invasive way. Over time the answers are gathered and the company administrator can then view the answers for insights. Currently the aggregation is at company level with daily, weekly, monthly, quarterly and yearly options. In a future version the administrator will be able to drill down to groups.
We also fixed a bug that may have logged you out if you had no internet whilst resuming the app (sorry about that).
The time legend at the top of an active lone working session is now clearer.
Company administrators can add optional questions to ask their staff periodically (e.g. weekly or monthly "How do you feel working from home?") and the staff will be guided to answer the question in a non-invasive way. Over time the answers are gathered and the company administrator can then view the answers for insights. Currently the aggregation is at company level with daily, weekly, monthly, quarterly and yearly options. In a future version the administrator will be able to drill down to groups.
We also fixed a bug that may have logged you out if you had no internet whilst resuming the app (sorry about that).
The time legend at the top of an active lone working session is now clearer.
2.4.10
Mar 24, 2021
This version resolves a minor synchronisation bug that only affected logged-out users.
2.4.9
Mar 14, 2021
- The app now clearly shows who is logged in
- The time remaining is now easier to understand
- Minor layout changes (for example the site status buttons can be performed any time, so they're listed first)
- New Supervisor screens to monitor your lone worker statuses
- Supervisors can drilling down to view everything about their lone workers without needing to use the web dashboard
- Speed and performance updates
- Updates to the software libraries we use, to their latest stable versions
- Resuming the app is now faster when there's no data signal
- Improvements in network reachability checks (e.g. you have Wifi / 3G but the app can't communicate with MyTeamSafe)
- Fixed a bug that caused rare crashes
- The time remaining is now easier to understand
- Minor layout changes (for example the site status buttons can be performed any time, so they're listed first)
- New Supervisor screens to monitor your lone worker statuses
- Supervisors can drilling down to view everything about their lone workers without needing to use the web dashboard
- Speed and performance updates
- Updates to the software libraries we use, to their latest stable versions
- Resuming the app is now faster when there's no data signal
- Improvements in network reachability checks (e.g. you have Wifi / 3G but the app can't communicate with MyTeamSafe)
- Fixed a bug that caused rare crashes
2.1.2
May 7, 2020
What's new in version 2.1.2 (122)
- NEW the supervisors and company administrators can now see the lone-worker dashboard directly in the app
- Fixed an issue where unimportant network/internet connection issues asked the user to submit their logs
- Improved permission wording related to location tracking on iOS
- Notes now show for 36 hours, even if the user has stopped their session
- Improved layout for smaller screens
- NEW the supervisors and company administrators can now see the lone-worker dashboard directly in the app
- Fixed an issue where unimportant network/internet connection issues asked the user to submit their logs
- Improved permission wording related to location tracking on iOS
- Notes now show for 36 hours, even if the user has stopped their session
- Improved layout for smaller screens
2.0.70
Jan 8, 2020
- Ability to reset your password
- Network Enhancements (e.g when signal strength causes lack of internet)
- Larger iPhone layout improvements
- PIN handling improvements
- Network Enhancements (e.g when signal strength causes lack of internet)
- Larger iPhone layout improvements
- PIN handling improvements
2.0.46
May 26, 2019
- Fixed an issue with GPS tracking due to a British Summer Time bug that filtered locations in error.
- Added the ability for our support team to remotely request your app logs to aid debugging of any future issues, to reduce the amount it times to fix issues.
- Added the ability for our support team to remotely request your app logs to aid debugging of any future issues, to reduce the amount it times to fix issues.
2.0.45
Apr 10, 2019
- When stopping a lone working session the last captured GPS location is now always sent
- Fixed an error that stopped some toast messages from appearing
- Reduced the amount of data sent between the app and the server
- Not having the push/remote notification permission returns you to the on-boarding screen the next time the app is launched
- Fixed an error that stopped some toast messages from appearing
- Reduced the amount of data sent between the app and the server
- Not having the push/remote notification permission returns you to the on-boarding screen the next time the app is launched
2.0.40
Apr 3, 2019
- A new mechanism is now being used for push notifications (those sent by the MyTeamSafe server during escalations, if configured to use 'push' they're sent directly to your device without the app needing to be active).
- The PIN entry popup no longer shows the keyboard if a PIN is already populated (subject to your preferences)
- Map pin / pan / zoom improvements
- Connection enhancements
- Requests now timeout after 10 seconds instead of 40
- The PIN entry popup no longer shows the keyboard if a PIN is already populated (subject to your preferences)
- Map pin / pan / zoom improvements
- Connection enhancements
- Requests now timeout after 10 seconds instead of 40
2.0.39
Mar 26, 2019
The main changes are related to improvements to how location data is captured.
- 'low' accuracy updates typically every 500 meters
- Two pin locations (current location and last captured for sending to the supervisor)
- Improvements to when no internet data then failing to resume
- If no internet connection the locations are held back until the network is resumed
- A new button on the SMS fallback screen to force a connection retry
- Health and GPS information is now typically captured and sent at the same time
- 'low' accuracy updates typically every 500 meters
- Two pin locations (current location and last captured for sending to the supervisor)
- Improvements to when no internet data then failing to resume
- If no internet connection the locations are held back until the network is resumed
- A new button on the SMS fallback screen to force a connection retry
- Health and GPS information is now typically captured and sent at the same time
2.0.36
Feb 12, 2019
- Battery health updates have been reduced from once per minute to once every five minutes.
- The app now requests significant location updates, so that if the app stops running it is resumed to continue processing location data.
- Stability improvements
- The app now requests significant location updates, so that if the app stops running it is resumed to continue processing location data.
- Stability improvements
2.0.35
Jan 22, 2019
- Fixed bugs that caused iOS devices to either send too many to too few location updates (e.g. GPS). This version will ensure that the app will only send the location updates if the elapsed time since the last location update is greater than what's configured in the lone working strategy being used (administrators set this up via the web portal, in the strategy editor, via the "GPS Frequency in Minutes" slider).
- A new preference to optionally show the blue status bar (background location indicator) when the app is running in the background and is capturing your GPS location. This blue status bar enables you to quickly swap back to MyTeamSafe and acts as a reminder that an active lone working sessions is active with GPS enables. Some users do not like this feature as it takes up real-estate on the screen, you can now choose whether this is displayed or not. Simply visit the app settings screen, click preferences, then scroll to the bottom to set your status bar preference.
- A new preference to optionally show the blue status bar (background location indicator) when the app is running in the background and is capturing your GPS location. This blue status bar enables you to quickly swap back to MyTeamSafe and acts as a reminder that an active lone working sessions is active with GPS enables. Some users do not like this feature as it takes up real-estate on the screen, you can now choose whether this is displayed or not. Simply visit the app settings screen, click preferences, then scroll to the bottom to set your status bar preference.
2.0.32
Dec 31, 2018
- Fix bug where user was forced to accept push permission
- Stop sending background data (battery health/location) when no internet
- Ensure battery health is sent when key actions occur (e.g. user resumes app)
- Prevent re-sending battery health if last sent within 60 seconds
- Welcome/on-boarding now checks whether your supervisor is yourself
- The Low, Medium and High location now use 10m, 100m and 200m accuracy values.
- Look and Feel consistencies
- Preferences are now separate to on-boarding settings
- Stop sending background data (battery health/location) when no internet
- Ensure battery health is sent when key actions occur (e.g. user resumes app)
- Prevent re-sending battery health if last sent within 60 seconds
- Welcome/on-boarding now checks whether your supervisor is yourself
- The Low, Medium and High location now use 10m, 100m and 200m accuracy values.
- Look and Feel consistencies
- Preferences are now separate to on-boarding settings
2.0.24
Dec 16, 2018
- Your geographic location is now recorded when the app goes into background mode.
- Improved SMS fallback mode for when a data connection is detected but there's no wifi and mobile data is turned off
- Crash reporting and analytics added so that we can refine the app to better suit your usage patterns.
- Periodic health updates (battery % etc) sent to the server, but not yet processed (coming soon!)
- Ability for the user to manually send mobile app logs to the server if requested to do so by the support team
- Substantially reduced logging to aid support diagnostics
- Improved SMS fallback mode for when a data connection is detected but there's no wifi and mobile data is turned off
- Crash reporting and analytics added so that we can refine the app to better suit your usage patterns.
- Periodic health updates (battery % etc) sent to the server, but not yet processed (coming soon!)
- Ability for the user to manually send mobile app logs to the server if requested to do so by the support team
- Substantially reduced logging to aid support diagnostics
2.0.21
Nov 15, 2018
Fixes
- When internet/data was not available the app would correctly show the SMS fallback screen, however the user was also presented with a large error dialog that needed to be manually dismissed first.
- When internet/data was not available the app would correctly show the SMS fallback screen, however the user was also presented with a large error dialog that needed to be manually dismissed first.
2.0.20
Nov 8, 2018
This version is a minor update to improve reliability.
- A progress spinner is displayed when a lone worker changes their status
- The list of strategies can now exclude the public strategies (if desired by the company administrator)
- SMS fallback mode no longer has to receive a confirmation SMS when the lone worker changes their status successfully.
- A progress spinner is displayed when a lone worker changes their status
- The list of strategies can now exclude the public strategies (if desired by the company administrator)
- SMS fallback mode no longer has to receive a confirmation SMS when the lone worker changes their status successfully.
2.0.17
Aug 26, 2018
What’s New
Based on extensive feedback this major update now has a cleaner user-interface and is even easier to use. Of course, there are some new features too
- Notes to inform your supervisor where you're heading next, or what's happening
- Customisable Sounds
- Early check-in
- On-boarding wizard
- Automatic SMS fallback when no internet
- Please see the full release notes for further information.
Based on extensive feedback this major update now has a cleaner user-interface and is even easier to use. Of course, there are some new features too
- Notes to inform your supervisor where you're heading next, or what's happening
- Customisable Sounds
- Early check-in
- On-boarding wizard
- Automatic SMS fallback when no internet
- Please see the full release notes for further information.
1.41
Jun 14, 2016
The ability to request a password reset.
Bug fixes related to logging out and then attempting to login again (the username / password would sometimes clear whilst you were typing).
Slight update to the push notification message syntax; to keep the message brief.
Bug fixes related to logging out and then attempting to login again (the username / password would sometimes clear whilst you were typing).
Slight update to the push notification message syntax; to keep the message brief.
1.37
Apr 27, 2016
Push notifications to alert the user / supervisor when a strategy has escalated (previously only SMS and Email were supported).
1.34
Mar 25, 2016
A new 'on-site' log enables your staff to easily indicate whether they are 'on-site', 'off-site' or absent. A supervisor can then text (SMS) the keyword 'onsite', 'fire' or 'register' to receive an email with an up-to-date log of all staff, for emergency purposes.
1.33
Feb 11, 2016
Fixed a bug where the notification badge was not reset when resuming the app. The layout on the login screen has also been improved. The administrator can now choose whether you have sufficient permissions to run the mobile app.
1.30
Dec 21, 2015
This version enables your company administrator to create new lone-working strategies and configure them to appear on your app home-screen this enables you to pick from a selection of strategies to start (for example 'Locking Up', 'Visiting Customer Site', 'In Office Alone' etc).
In addition, there's now a 'panic' mode, this is shown as a Orange button.
Also new is a 'shake-to-panic' feature, the strategy with this will be shown as a Red button and will automatically start if the phone is shaken.
In addition, there's now a 'panic' mode, this is shown as a Orange button.
Also new is a 'shake-to-panic' feature, the strategy with this will be shown as a Red button and will automatically start if the phone is shaken.
MyTeamSafe FAQ
Click here to learn how to download MyTeamSafe in restricted country or region.
Check the following list to see the minimum requirements of MyTeamSafe.
iPhone
Requires iOS 9.0 or later.
iPad
Requires iPadOS 9.0 or later.
iPod touch
Requires iOS 9.0 or later.
