NYC ACCESS HRA
Free
4.2for iPhone, iPod touch
9.1
16K+ Ratings
Department of Information Technology And Telecomm
Developer
88.6 MB
Size
Dec 9, 2023
Update Date
Health & Fitness
Category
4+
Age Rating
Age Rating
NYC ACCESS HRA Screenshots
About NYC ACCESS HRA
ACCESS HRA mobile - your benefits on-the-go!
View Case Details and EBT Balances
The Cases section of the app lets you view the current status of your SNAP or Cash Assistance case, the EBT balance for each of your benefits, and any upcoming Recertification dates. You can also track your Fair Fares NYC discount status, your Fair Fares NYC renewal period, or Access-A-Ride status.
View Appointments
The Appointment section of the app lets you view appointments that are upcoming, missed, or completed. It also lets you add a reminder for your appointment to your phone or tablet.
View Payments
The Payments section of the app lets you view upcoming and past payments for your case, such as payments made to your landlord, utility company, or to your EBT card.
Required Documents
The Required Documents section will show you a list of the documents that you need to return to the agency to support an application, recertification, periodic report or special grant request. You can take a photo of each document or select an image from your camera roll straight from this list. Your history of documents that you have uploaded can be seen on the My Uploads screen. Each document will stay on the list for 100 days.
Note: Uploaded documents must be of good quality for the Agency to review. Submitting documents does not mean that your documents prove the eligibility factor. Please visit the My Documents section to check if the Agency accepted the documents you submitted. Only documents that are listed in the My Documents section were accepted by the Agency.
View Accepted Documents
The Documents section of the app lets you view a list of documents the Agency received from you about your case. Each document that you submit and is accepted by the Agency stays on the list for 60 days from the date it was accepted.
Profile Information
The Profile section of the app provides you with the contact information and notification preferences you have previously provided to the agency. If you have a CA or SNAP case, you can only update your profile every 24 hours. If you are only a Fair Fares NYC client, you can update your profile as often as you need.
Additional Information
You can also get real-time notifications on your smartphone about your case, such as when your case ‘Recertification’ is due, confirmation of an online application submission, upcoming appointments, required documentation and E-notices.
ACCESS HRA mobile is available in English, Spanish, Arabic, French, Korean, Russian, and Simplified Chinese.
View Case Details and EBT Balances
The Cases section of the app lets you view the current status of your SNAP or Cash Assistance case, the EBT balance for each of your benefits, and any upcoming Recertification dates. You can also track your Fair Fares NYC discount status, your Fair Fares NYC renewal period, or Access-A-Ride status.
View Appointments
The Appointment section of the app lets you view appointments that are upcoming, missed, or completed. It also lets you add a reminder for your appointment to your phone or tablet.
View Payments
The Payments section of the app lets you view upcoming and past payments for your case, such as payments made to your landlord, utility company, or to your EBT card.
Required Documents
The Required Documents section will show you a list of the documents that you need to return to the agency to support an application, recertification, periodic report or special grant request. You can take a photo of each document or select an image from your camera roll straight from this list. Your history of documents that you have uploaded can be seen on the My Uploads screen. Each document will stay on the list for 100 days.
Note: Uploaded documents must be of good quality for the Agency to review. Submitting documents does not mean that your documents prove the eligibility factor. Please visit the My Documents section to check if the Agency accepted the documents you submitted. Only documents that are listed in the My Documents section were accepted by the Agency.
View Accepted Documents
The Documents section of the app lets you view a list of documents the Agency received from you about your case. Each document that you submit and is accepted by the Agency stays on the list for 60 days from the date it was accepted.
Profile Information
The Profile section of the app provides you with the contact information and notification preferences you have previously provided to the agency. If you have a CA or SNAP case, you can only update your profile every 24 hours. If you are only a Fair Fares NYC client, you can update your profile as often as you need.
Additional Information
You can also get real-time notifications on your smartphone about your case, such as when your case ‘Recertification’ is due, confirmation of an online application submission, upcoming appointments, required documentation and E-notices.
ACCESS HRA mobile is available in English, Spanish, Arabic, French, Korean, Russian, and Simplified Chinese.
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What's New in the Latest Version 4.2
Last updated on Dec 9, 2023
Old Versions
Minor bug fixes and enhancements
Show More
Version History
4.2
Dec 9, 2023
Minor bug fixes and enhancements
3.6
Aug 26, 2023
You can now use NYC ACCESS HRA to return documents for your Medicaid or MSP Application.
3.5
Apr 15, 2023
Minor bug fixes and enhancements.
3.4
Jan 21, 2023
Minor bug fixes and enhancements
3.3
Dec 11, 2022
Minor bug fixes and enhancements
3.2
Aug 21, 2022
Medicaid Case information is now available in ACCESS HRA
3.1
May 19, 2022
Minor bug fixes and enhancements
3.0
May 1, 2022
Updated to add the Home Energy Assistance program (HEAP) to ACCESS HRA
2.9
Jan 30, 2022
Minor bug fixes and enhancements.
2.8
Jul 11, 2021
Minor bugs and enhancements
2.7
Feb 20, 2021
Minor bugs and enhancements
2.6
Dec 5, 2020
Minor bugs and enhancements
2.5
Oct 13, 2020
Minor bugs and enhancements
2.4
Oct 4, 2020
Minor bugs and enhancements
2.3
Feb 29, 2020
Minor bugs and enhancements
2.2
Jan 25, 2020
Minor bug and enhancements
2.1
Oct 13, 2019
Minor bugs and enhancements.
2.0
Mar 30, 2019
Minor bugs and enhancements
1.9
Mar 16, 2019
Minor bugs and enhancements
1.8
Jan 19, 2019
Minor bugs and enhancements
1.7
Sep 20, 2018
Minor bugs and enhancements. Enabled fingerprint and face recognition
1.6
Jul 17, 2018
Minor bugs and enhancements
1.5
May 24, 2018
Minor bugs and enhancements
1.4
Mar 30, 2018
Minor bugs and enhancements
1.3
Jan 16, 2018
Minor bugs and enhancements
NYC ACCESS HRA FAQ
NYC ACCESS HRA is available in regions other than the following restricted countries:
Sri Lanka,Yemen,South Africa,Bulgaria,Spain,Micronesia,Guatemala,Belarus,Zambia,Japan,Jordan,Oman,Palau,Congo,Pakistan,Bahrain,Bermuda,Kazakhstan,Liberia,Macao,Mauritania,Philippines,Austria,Solomon Islands,Fiji,United Kingdom,South Korea,Lao Peoples Democratic Republic,Libya,Chad,Brunei Darussalam,Grenada,Panama,Sweden,El Salvador,Tunisia,Uruguay,Cape Verde,Bahamas,Belize,Ecuador,Guinea-bissau,Jamaica,Turkmenistan,Trinidad and Tobago,Australia,Mali,Paraguay,Singapore,Swaziland,Benin,Rwanda,Cote Divoire,Egypt,Indonesia,Nigeria,Burkina Faso,Lithuania,Malaysia,Nauru,Qatar,Venezuela,Germany,Barbados,Botswana,Chile,Colombia,Estonia,Hong Kong,Cambodia,Angola,Mongolia,Namibia,Serbia,Sao Tome & Principe,Kosovo,St. Kitts and Nevis,Algeria,Mozambique,Poland,Antigua And Barbuda,Bolivia,Finland,Morocco,Moldova,Macedonia,Mauritius,Papua New Guinea,Albania,Tonga,Costa Rica,St. Lucia,Turkey,Switzerland,France,Gabon,Greece,Ireland,Italy,Malta,Seychelles,Brazil,Ukraine,Senegal,Bhutan,Honduras,Latvia,Slovakia,Azerbaijan,New Zealand,Peru,British Virgin Islands,Vietnam,Vanuatu,Armenia,Iceland,Montenegro,Montserrat,Norway,Saudi Arabia,Argentina,Congo, Democratic Republic,Cameroon,China,Cyprus,Dominica,India,Nicaragua,Belgium,Kyrgyzstan,Netherlands,Ghana,Canada,Turks and Caicos,Afghanistan,Myanmar,Taiwan,Israel,Hungary,Mexico,Suriname,Tajikistan,Tanzania,Zimbabwe,Bosnia & Herzegovina,Denmark,Gambia,Iraq,Madagascar,Romania,Slovenia,Anguilla,Lebanon,Portugal,Uganda,Uzbekistan,United Arab Emirates,Kuwait,Kenya,Maldives,Nepal,Russia,Sierra Leone,St. Vincent & The Grenadines,Cayman Islands,Luxembourg,Malawi,Niger,Georgia,Dominican Republic,Guyana,Croatia,Thailand,Czech Republic
NYC ACCESS HRA supports English, Arabic, French, Korean, Russian, Spanish, Traditional Chinese
Click here to learn how to download NYC ACCESS HRA in restricted country or region.
Check the following list to see the minimum requirements of NYC ACCESS HRA.
iPhone
Requires iOS 12.0 or later.
iPod touch
Requires iOS 12.0 or later.
