OneAgent
Free
2.5.4.4for iPhone, iPad and more
Age Rating
OneAgent Screenshots
About OneAgent
OneAgent is Collab’s agent application for the OneContact contact centre available on a mobile device. With the OneAgent, agents are able to pick up calls that were directed from the IVR, transfer/conference them, sign in to multiple services or instances and even use it to insert data in the Agent Script! With OneAgent you can handle various types of inbound/outbound interactions such as voice, mail, social media and IM.
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What's New in the Latest Version 2.5.4.4
Last updated on Jan 9, 2017
Old Versions
This app has been updated by Apple to display the Apple Watch app icon.
Push notifications support
Bug fixing
Push notifications support
Bug fixing
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Version History
2.5.4.4
Jan 9, 2017
This app has been updated by Apple to display the Apple Watch app icon.
Push notifications support
Bug fixing
Push notifications support
Bug fixing
1.0
Jul 11, 2016
OneAgent FAQ
Click here to learn how to download OneAgent in restricted country or region.
Check the following list to see the minimum requirements of OneAgent.
iPhone
Requires iOS 9.0 or later.
iPad
Requires iPadOS 9.0 or later.
iPod touch
Requires iOS 9.0 or later.
OneAgent supports English