OneWorkForce OneWorkForce Free Get
OneWorkForce

OneWorkForce

Collab

2.0.0 for iPhone
Free
0

0 Ratings

Release Date

2017-08-08

Size

27.0 MB

Screenshots for iPhone

OneWorkForce Description
OneWorkforce Mobile is a state-of-the-art mobile app for the iPhone, that allows you to real-time monitor your contact center activity anywhere and anytime.
Follow your services and agents, compare real and planned indicators and always keep track of your SLA while away from the contact center.
It is possible to analyze several KPIs (Service Level, Demand, Answered, Abandon Rate, Average Service Time, Agents and Average Speed of Answer) and visualize each KPI chart detail in daily or 15 minute intervals.
All the real time KPIs can be compared to their planned counterparts to immediately identity deviations.
OneWorkForce 2.0.0 Update
2017-08-08 Version History
- App updated for iOS 8+;
- Multi-language: English, Spanish, Portuguese;
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More Information
Price:
Free
Version:
2.0.0
Size:
27.0 MB
Genre:
Business
Release Date:
2017-08-08
Developer:
Collab
Language:
English Portuguese Spanish
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