Paldesk
Free
1.9.1for iPhone, iPad
Age Rating
Paldesk Screenshots
About Paldesk
Customer engagement is no longer a series of one-off experiences - it is an ongoing dialogue. This is why live interactions are so important for your business. Doesn't matter if you’re on the road or simply away from your computer, Paldesk provides existing users with the opportunity to deliver exceptional support service any time, anywhere.
The Paldesk mobile app main features include:
•Chat with your customers directly
•View, manage and resolve all active conversations
•Receive and manage chat notifications
•Change availability status
The Paldesk mobile app main features include:
•Chat with your customers directly
•View, manage and resolve all active conversations
•Receive and manage chat notifications
•Change availability status
Show More
What's New in the Latest Version 1.9.1
Last updated on Jan 2, 2020
Old Versions
Fixed email integration and other minor stability improvements
Show More
Version History
1.9.1
Jan 2, 2020
Fixed email integration and other minor stability improvements
1.9.0
Aug 8, 2019
This release is focused on improving user experience
1.8.0
May 25, 2019
Mail - Sending new mail and replying to mail is vastly improved.
Unassigned conversation preview - Agents are now able to preview conversation before accepting it.
Live Translation - Agents can now translate live conversations.
Other - Performance optimization and some minor bug fixing.
Unassigned conversation preview - Agents are now able to preview conversation before accepting it.
Live Translation - Agents can now translate live conversations.
Other - Performance optimization and some minor bug fixing.
1.7.1
Sep 28, 2018
Stickers - Agents can now use custom made Paldesk stickers in conversations.
Tickets- Agents are now able to preview, edit and create tickets.
Other - Simplified and improved app navigation and behaviour.
1.7.0
Sep 28, 2018
Stickers - Agents can now use custom made Paldesk stickers in conversations.
Tickets- Agents are now able to preview, edit and create tickets.
Other - Simplified and improved app navigation and behaviour.
1.6.0
Sep 28, 2018
You are now able to browse all conversations assigned to you our your team.
Our bottom navigation tabs had a slight design revision.
Paldesk FAQ
Click here to learn how to download Paldesk in restricted country or region.
Check the following list to see the minimum requirements of Paldesk.
iPhone
iPad
Paldesk supports English