Perch by ThriveHive
Free
3.7.1for iPhone
Age Rating
Perch by ThriveHive Screenshots
About Perch by ThriveHive
Perch simplifies social and reviews, taking the guesswork out of customer engagement.
Perch brings clarity to social media for small businesses, identifies what’s most important, and offers marketing guidance on how to best engage with customers.
CONNECT WITH CUSTOMERS
Responding to social posts and customer reviews can be tricky. Perch clears up the question of how to reply by identifying both negative and positive feedback, then models the best responses and teaches business owners with examples.
FOCUS ON WHAT’S IMPORTANT
When it comes to Facebook, Google and customer reviews businesses often struggle to know what’s worth their time. Perch makes it easy for businesses to focus on the social posts and reviews that matter the most by monitoring multiple social feeds, prioritizing them and then advising where and when to engage.
ATTRACT NEW CUSTOMERS
Winning new customers online can feel impossible. Perch helps businesses get recommended by identifying opportunities quickly, encouraging engagement and explaining how to best respond.
STAY ON TOP OF SOCIAL
Perch is the easiest way to watch, learn, and discover what's being shared about a local business and its competition. Scroll a single feed - all in one mobile app - to capture the total online conversation about what’s being said about a business across multiple networks in a timely way.
TRACK COMPETITORS
Keep your finger on the pulse of conversations and monitor how your “share of voice” compares side-by-side with direct competitors. See what types of social content is engaging new potential customers.
STAY INFORMED WITH ALERTS
Did someone just post a photo at your business or write a new review on Yelp? With mobile notifications and scheduled email digests, Perch alerts you as things happen and raises the awareness level of negative reviews. Get guidance on how to best respond- quickly.
* SXSW Appy Awards winner of “Best Business App”
* Named a “must-have” app for small businesses - Forbes
* Featured in Business Week, MediaPost, Techcrunch, and more
Brought to you by ThriveHive, an industry-leading provider of digital marketing solutions.
Perch brings clarity to social media for small businesses, identifies what’s most important, and offers marketing guidance on how to best engage with customers.
CONNECT WITH CUSTOMERS
Responding to social posts and customer reviews can be tricky. Perch clears up the question of how to reply by identifying both negative and positive feedback, then models the best responses and teaches business owners with examples.
FOCUS ON WHAT’S IMPORTANT
When it comes to Facebook, Google and customer reviews businesses often struggle to know what’s worth their time. Perch makes it easy for businesses to focus on the social posts and reviews that matter the most by monitoring multiple social feeds, prioritizing them and then advising where and when to engage.
ATTRACT NEW CUSTOMERS
Winning new customers online can feel impossible. Perch helps businesses get recommended by identifying opportunities quickly, encouraging engagement and explaining how to best respond.
STAY ON TOP OF SOCIAL
Perch is the easiest way to watch, learn, and discover what's being shared about a local business and its competition. Scroll a single feed - all in one mobile app - to capture the total online conversation about what’s being said about a business across multiple networks in a timely way.
TRACK COMPETITORS
Keep your finger on the pulse of conversations and monitor how your “share of voice” compares side-by-side with direct competitors. See what types of social content is engaging new potential customers.
STAY INFORMED WITH ALERTS
Did someone just post a photo at your business or write a new review on Yelp? With mobile notifications and scheduled email digests, Perch alerts you as things happen and raises the awareness level of negative reviews. Get guidance on how to best respond- quickly.
* SXSW Appy Awards winner of “Best Business App”
* Named a “must-have” app for small businesses - Forbes
* Featured in Business Week, MediaPost, Techcrunch, and more
Brought to you by ThriveHive, an industry-leading provider of digital marketing solutions.
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What's New in the Latest Version 3.7.1
Last updated on Mar 19, 2020
Old Versions
What’s New
* Subscribers can now see a grade in Perch that reflects their presence, reputation, and active outreach on Google My Business.
* Users get additional guidance if important business data is inconsistent across online profiles.
* Subscribers can now see a grade in Perch that reflects their presence, reputation, and active outreach on Google My Business.
* Users get additional guidance if important business data is inconsistent across online profiles.
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Version History
3.7.1
Mar 19, 2020
What’s New
* Subscribers can now see a grade in Perch that reflects their presence, reputation, and active outreach on Google My Business.
* Users get additional guidance if important business data is inconsistent across online profiles.
* Subscribers can now see a grade in Perch that reflects their presence, reputation, and active outreach on Google My Business.
* Users get additional guidance if important business data is inconsistent across online profiles.
3.7.0
Feb 19, 2020
General Improvements
3.6.1
Feb 4, 2020
What's New
* Updated Inbox design with more guidance and tips.
* Guidance tasks for adding posts, photos, and Q&A are enhanced to let users repeat the tasks in the some conversation.
* Updated archive functionality. Completed and dismissed items can be moved into a single archive. Users can move archived items back o the Inbox if needed.
* Updated Inbox design with more guidance and tips.
* Guidance tasks for adding posts, photos, and Q&A are enhanced to let users repeat the tasks in the some conversation.
* Updated archive functionality. Completed and dismissed items can be moved into a single archive. Users can move archived items back o the Inbox if needed.
3.6.0
Jan 24, 2020
What's New
* Updated Inbox design with more guidance and tips.
* Guidance tasks for adding posts, photos, and Q&A are enhanced to let users repeat the tasks in the some conversation.
* Updated archive functionality. Completed and dismissed items can be moved into a single archive. Users can move archived items back o the Inbox if needed.
* Updated Inbox design with more guidance and tips.
* Guidance tasks for adding posts, photos, and Q&A are enhanced to let users repeat the tasks in the some conversation.
* Updated archive functionality. Completed and dismissed items can be moved into a single archive. Users can move archived items back o the Inbox if needed.
3.5.1
Jan 9, 2020
- Users now have the ability to schedule Google My Business posts in advance.
- Users can respond to customer ratings received (in addition to customer reviews).
- In the Perch Inbox, users now also see recommended actions to improve their presence on Facebook.
- Users can respond to customer ratings received (in addition to customer reviews).
- In the Perch Inbox, users now also see recommended actions to improve their presence on Facebook.
3.5.0
Jan 8, 2020
-Schedule Google My Business posts in advance
-Ability to respond more types of reviews
-Various bug fixes
-Ability to respond more types of reviews
-Various bug fixes
3.4.0
Dec 10, 2019
- Various Bug fixes
3.3.0
Nov 21, 2019
- New post types for your Google My Business profile
- Customize info by post type
- What’s New for a simple update post with text, photo, and clickable button
- Events with start and end date and times
- Offers with start and end date and times, plus support for redemption links
- Photos are now optional for posting to your Google My Business profile
- Customize info by post type
- What’s New for a simple update post with text, photo, and clickable button
- Events with start and end date and times
- Offers with start and end date and times, plus support for redemption links
- Photos are now optional for posting to your Google My Business profile
3.2.13
Nov 7, 2019
- Create a post and upload it to your Google profile.
- Use and modify example text.
- Share your Google post to Facebook.
- Bug fixes and performance improvements.
- Use and modify example text.
- Share your Google post to Facebook.
- Bug fixes and performance improvements.
3.2.12
Nov 6, 2019
- Create a post and upload it to your Google profile.
- Use and modify example text.
- Share your Google post to Facebook.
- Bug fixes and performance improvements.
- Use and modify example text.
- Share your Google post to Facebook.
- Bug fixes and performance improvements.
3.2.11
Nov 2, 2019
- Create a post and upload it to your Google profile.
- Use and modify example text.
- Share your Google post to Facebook.
- Bug fixes and performance improvements.
- Use and modify example text.
- Share your Google post to Facebook.
- Bug fixes and performance improvements.
3.2.10
Oct 22, 2019
- Create a post and upload it to your Google profile.
- Use and modify example text.
- Share your Google post to Facebook.
- Bug fixes and performance improvements.
- Use and modify example text.
- Share your Google post to Facebook.
- Bug fixes and performance improvements.
3.2.9
Oct 8, 2019
- Create a post and upload it to your Google profile.
- Use and modify example text.
- Share your Google post to Facebook.
- Bug fixes and performance improvements.
- Use and modify example text.
- Share your Google post to Facebook.
- Bug fixes and performance improvements.
3.2.7
Sep 15, 2019
- Create a post and upload it to your Google profile.
- Use and modify example text.
- Share your Google post to Facebook.
- Bug fixes and performance improvements.
- Use and modify example text.
- Share your Google post to Facebook.
- Bug fixes and performance improvements.
3.2.6
Sep 11, 2019
- Create a post and upload it to your Google profile.
- Use and modify example text.
- Share your Google post to Facebook.
- Bug fixes and performance improvements.
- Use and modify example text.
- Share your Google post to Facebook.
- Bug fixes and performance improvements.
3.2.5
Aug 24, 2019
* Ask your customers to leave reviews for you on Google
* Quickly use and change suggested text for your messages
* Get your own short, branded link to your Google reviews section
* Bug fixes and performance improvements
* Quickly use and change suggested text for your messages
* Get your own short, branded link to your Google reviews section
* Bug fixes and performance improvements
3.2.3
Jul 17, 2019
* Ask your customers to leave reviews for you on Google
* Quickly use and change suggested text for your messages
* Get your own short, branded link to your Google reviews section
* Bug fixes and performance improvements
* Quickly use and change suggested text for your messages
* Get your own short, branded link to your Google reviews section
* Bug fixes and performance improvements
3.2.2
Jun 27, 2019
* Add frequently asked questions and answers to your Google My Business Profile directly from Perch Inbox
* Bug fixes and performance improvements
* Bug fixes and performance improvements
3.2.1
Jun 5, 2019
* Added a fun walkthrough tutorial
* Bug fixes and performance improvements
* Bug fixes and performance improvements
3.2.0
May 11, 2019
* Updates to our sign-in process
* Bug fixes and performance improvements
* Bug fixes and performance improvements
3.1.5
Apr 30, 2019
* Bug fixes and performance improvements
3.1.4
Apr 24, 2019
* Bug fixes and performance improvements.
3.1.3
Apr 16, 2019
* Customer activity and Guidance tasks are now marked as completed automatically! Now you can stay focused on responding to customers and improving your business profile.
* Bug fixes and performance improvements.
* Bug fixes and performance improvements.
3.1.2
Sep 6, 2012
* Fixed an issue where ThriveHive users experienced intermittent crashes when trying to contact a customer through the Inbox.
3.1.1
Sep 6, 2012
* Respond and react to customer reviews, questions, mentions and comments directly from your Inbox.
* Get found and stand out on Google with personalized guidance you can complete right from the Inbox.
* Add descriptions, phone numbers and upload photos from your device and we’ll them add them to your Google My Business listing.
* Bug fixes and performance improvements.
3.1.0
Sep 6, 2012
* Respond and react to customer reviews, questions, mentions and comments directly from your Inbox.
* Get found and stand out on Google with personalized guidance you can complete right from the Inbox.
* Add descriptions, phone numbers and upload photos from your device and we’ll them add them to your Google My Business listing.
Perch by ThriveHive FAQ
Click here to learn how to download Perch by ThriveHive in restricted country or region.
Check the following list to see the minimum requirements of Perch by ThriveHive.
iPhone
Perch by ThriveHive supports English
