9.9.1
2024-03-07
Thank you for using the PetDesk app!
We regularly release updates to assist you in managing your pet's health.
Included in this release are bug fixes and functional improvements.
9.9
2024-03-01
Thank you for using the PetDesk app!
We regularly release updates to assist you in managing your pet's health.
Included in this release are bug fixes and functional improvements.
9.8
2024-02-06
Thank you for using the PetDesk app!
We regularly release updates to assist you in managing your pet's health.
Included in this release are bug fixes and functional improvements.
9.7.2
2024-01-20
Thanks for using the PetDesk App! This version addresses an issue with online booking that some users encountered in the newest release.
9.5
2023-11-16
Thank you for using the PetDesk App! In the newest release, we’ve made it easier to access the Messages tab from any screen. We have also resolved a few bugs within the request appointment screen and an issue causing the app to crash on the To Do screen.
9.4
2023-10-17
Thank you for using the PetDesk App! With this version, we’ve refreshed the existing To Do feature to ensure it’s quick and intuitive to use, so that you can stay on top of all of your pet care needs. We’ve also introduced the following To Do features:
• Create recurring tasks on an hourly basis, in addition to daily, weekly, and monthly.
• Assign a color to tasks for easy categorization
9.3.3
2023-09-26
Thank you for using the PetDesk app!
We regularly release updates to assist you in managing your pet's health.
Included in this release are bug fixes and functional improvements.
9.3.2
2023-08-31
Thank you for using the PetDesk App! Our latest release added email validation to reduce accidental account creation errors. Unfortunately, AOL emails were also blocked in the process - this release resolves that issue and allows accounts with AOL emails to be created.
9.3.1
2023-08-22
Thank you for using the PetDesk app! This release includes a redesigned onboarding experience to ensure a quick and intuitive start for new users. We’ve also introduced Biometric Authentication to make the login process even smoother. Finally, we’ve resolved a minor bug preventing users from entering the Insurance Guide from the You Page.
9.3
2023-08-19
Thank you for using the PetDesk app! This release includes a redesigned onboarding experience to ensure a quick and intuitive start for new users. We’ve also introduced Biometric Authentication to make the login process even smoother. Finally, we’ve resolved a minor bug preventing users from entering the Insurance Guide from the You Page.
9.2.1
2023-07-06
Thank you for using the PetDesk app!
We regularly release updates to assist you in managing your pet's health.
Included in this release are bug fixes and functional improvements
9.2
2023-07-01
Thank you for using the PetDesk app!
We regularly release updates to assist you in managing your pet's health.
Included in this release are bug fixes and functional improvements
9.1.1
2023-06-06
Thank you for using the PetDesk app! With this release, we've resolved a bug that was preventing some users from entering the Insurance Guide after entering their zip code.
9.1
2023-05-20
Thank you for using the PetDesk app!
We regularly release updates to assist you in managing your pet's health.
Included in this release are bug fixes and functional improvements.
9.0
2023-05-13
Thank you for using the PetDesk app! Version 9.0 includes a major refresh to the Pet Profile page, cause your pets deserve the best.
In addition to an improved design and layout, we’ve added a new “Nutrition” section, so you can store details such as food, allergies, Body Condition Score, and more, to keep health and wellness top of mind.
We’ve also fixed a pesky bug that was causing some appointments to display the wrong date and/or time. Go forth, and trust in your appointment reminders!
8.15.1
2023-04-04
Thank you for using the PetDesk app!
We regularly release updates to assist you in managing your pet's health.
Included in this release are bug fixes and functional improvements.
8.15
2023-03-20
Thank you for using the PetDesk app! We regularly release updates to assist in managing your pet’s health. Included in this release are functional improvements and bug fixes, including:
• A bug within the Insurance Guide preventing changes to plan details such as reimbursement or deductible from saving
• An issue causing the app to crash on the Appointments page
8.14
2023-02-13
Thank you for using the PetDesk app! We regularly release updates to assist in managing your pet’s health. Included in this release are functional improvements and bug fixes, including:
• Crashes that occurred within the Labs and Loyalty sections
• An issue causing the appointment reason to duplicate when rebooking appointments from appointment history
8.10.5
2022-11-12
Thank you for using the PetDesk app!
We regularly release updates to assist in managing your pet’s health. This release fixes a bug where some types of loyalty points were not shown correctly.
8.10.4
2022-11-02
Thank you for using the PetDesk app!
We regularly release updates to assist in managing your pet’s health. Included in this release is improved logging to help us fix issues that might come up in the future.
8.10.3
2022-10-26
Thank you for using the PetDesk app!
We regularly release updates to assist in managing your pet’s health. Included in this release is a fix for a bug that was preventing users from marking To Dos as checked.
8.10.2
2022-10-13
Thank you for using the PetDesk app!
We regularly release updates to assist in managing your pet's health. Included in this release are:
- Some pet parents have reported some modal messages preventing them from using the app correctly, we've added tracking to help identify and fix this issue.
8.10.1
2022-10-04
Thank you for using the PetDesk app!
We regularly release updates to assist in managing your pet’s health. Included in this release is a fix to the recent update which was causing the app to crash, especially during login.
8.9
2022-08-24
Thank you for using the PetDesk app!
We regularly release updates to assist in managing your pet’s health. Included in this release are functional improvements and bug fixes:
• Updates to streamline and simplify new user onboarding
• Improvements to accessibility with font-scaling during onboarding
• A crash when requesting an appointment has been fixed
8.8
2022-07-19
Thank you for using the PetDesk app!
We regularly release updates to assist in managing your pet’s health. Included in this release are functional improvements and bug fixes:
• Improved scroll functionality to the carousel feature on the home page
• A bug preventing users from marking appointments as “completed” on the appointments tab
• A bug allowing users to request appointments during hours when providers are not accepting appointment requests
8.7
2022-06-27
Thank you for using the PetDesk app!
We regularly release updates to assist in managing your pet’s health. Included in this release are functional improvements and bug fixes:
• A new carousel on the home page that makes it easier to stay prepared - like ensuring your pet's profile is complete. Stay tuned for more additions
• An issue was fixed on the Pets tab that caused the app to crash when certain buttons were clicked
• An issue was fixed on the appointment request page that caused the app to crash when a pet was missing a photo and name
8.6.1
2022-06-17
Thank you for using the PetDesk app!
We regularly release updates to assist in managing your pet’s health. Included in this release are a few bug fixes:
• An intermittent issue on the appointment request form where the date/time selection did not appear, which prevented users from submitting requests
8.6
2022-06-06
Thank you for using the PetDesk app!
We regularly release updates to assist you in managing your pet's health.
Included in this release are bug fixes and functional improvements
8.5
2022-05-17
Thank you for using the PetDesk app!
We regularly release updates to assist in managing your pet's health. Included in this release are bug fixes and functional improvements.
8.4
2022-04-27
Thank you for using the PetDesk app!
We regularly release updates to assist in managing your pet's health. Included in this release:
* Additional insurance provider options to select from within your pet's profile
* Bug fixes and functional improvements
8.3.3
2022-04-06
Thank you for using the PetDesk app!
We regularly release updates to assist you in managing your pet's health.
Included in this release are bug fixes and functional improvements
8.3.2
2022-03-27
Thank you for using the PetDesk app!
We regularly release updates to assist you in managing your pet's health.
Included in this release are bug fixes and functional improvements
8.3.1
2022-03-23
Thank you for using the PetDesk app!
We regularly release updates to assist you in managing your pet's health. Included in this release are functional improvements to the new home page.
8.3
2022-03-22
Thank you for using the PetDesk app!
We regularly release updates to assist you in managing your pet's health. Included in this release are functional improvements to the new home page.
8.2
2022-03-02
Thank you for using the PetDesk app!
We regularly release updates to assist you in managing your pet's health.
Included in this release are bug fixes and functional improvements
8.1
2022-02-18
Thank you for using the PetDesk app!
We regularly release updates to assist you in managing your pet's health. Included in this release:
- Additions to the new home page
- Bug fixes and functional improvements
8.0.1
2022-01-21
What's New
• Welcome to your new PetDesk home page: a new home for you.
• Personalize your experience. Add your favorite photo to your PetDesk app.
• Upcoming. Now you can find your upcoming appointments and todos quickly and easily.
• News and Articles. Find helpful information to provide health and well-being for your pets.
Note that the todos are now accessible from the home screen. Look for future improvements coming in 2022 to make it easier to care for your pet and stay connected and informed.
8.0
2022-01-10
What's New
• Welcome to your new PetDesk home page: a new home for you.
• Personalize your experience. Add your favorite photo to your PetDesk app.
• Upcoming. Now you can find your upcoming appointments and todos quickly and easily.
• News and Articles. Find helpful information to provide health and well-being for your pets.
Note that the todos are now accessible from the home screen. Look for future improvements coming in 2022 to make it easier to care for your pet and stay connected and informed.
7.7.2
2021-10-21
Thank you for using the PetDesk app!
We regularly release updates to assist you in managing your pet's health.
Included in this release are bug fixes and functional improvements.
7.7.1
2021-10-19
Thank you for using the PetDesk app!
We regularly release updates to assist you in managing your pet's health.
Included in this release are bug fixes and functional improvements.
7.7
2021-10-04
We regularly release updates to assist you in managing your pet’s lifetime action plan. Included in this release:
* Improved appointment reminder screen
* New improvements to our Pet Health Insurance Guide
* Addressed multiple bugs
7.6.2
2021-09-10
We regularly release updates to assist you in managing your pet’s lifetime action plan. Included in this release:
* Adding new fields in the pet profile that allow pet parents to add their pet health insurance details including company and policy number. We support all the major pet health insurance companies.
* New improvements to our Pet Health Insurance Guide that makes it easier to discover how affordable pet health insurance can be
* Addressed multiple bugs
6.2.6
2020-11-14
Thank you for using the PetDesk app!
We regularly release updates to assist you in managing your pet's health. Included in this release are bug fixes that were causing crashes for some users.
6.2.5
2020-10-27
Thank you for using the PetDesk app!
We regularly release updates to assist you in managing your pet's health.
In this release, we’ve fixed a bug in the Appointments tab which displayed buttons as overlapping.
6.2.4
2020-10-07
Thank you for using the PetDesk app!
We regularly release updates to assist you in managing your pet's health.
Included in this release are bug fixes and functional improvements:
▪ Fixed bug causing app to freeze when editing User Profile on iOS14 devices
▪ Fixed bug on Loyalty welcome screen animation
▪ Update to allow sending pet medical records from multiple providers if applicable
6.2.3
2020-09-26
Thank you for using the PetDesk app!
We’ve fixed a bug which prevented some iOS 14 enabled users from adding or editing their pet profiles in the app. We appreciate your patience and understanding.
6.2.2
2020-09-25
Thank you for using the PetDesk app!
We’ve fixed a bug which prevented some users from adding photos from the photo library when on iOS14.
6.2.1
2020-09-23
Thank you for using the PetDesk app!
We've fixed a bug which prevented some users from adding a pet profile in the pet section.
6.2
2020-09-17
Thank you for using the PetDesk app!
* We've added a new features that will enable better user experiences with our app
* Improved visual contrast
* Voice-over enabled
* New system fonts that support larger text
6.1.6
2020-08-17
Thank you for using the PetDesk app!
We've improved the way that users can search for providers. In a pinch, you can now filter by providers that are open now. If you’re scrolling on the search map, select refresh to update your search area. We’ve also fixed a bug affecting a user’s ability to add custom frequency to a To Do.
6.1.5
2020-07-29
Thank you for using the PetDesk app!
We regularly release updates to assist you in managing your pet's health.
Included in this release are bug fixes and functional improvements.
6.1.4
2020-07-27
Thank you for using the PetDesk app!
We've improved the way that clients can redeem Loyalty Rewards in the app with their Loyalty enabled Pet Care Provider.
6.1.3
2020-07-14
Thank you for using the PetDesk app!
We've fixed a bug which allowed users to submit appointment request, to a single identified clinic, on days or times when appointments were unavailable.
6.1.2
2020-07-11
Thank you for using the PetDesk app!
We regularly release updates to assist you in managing your pet's health.
Included in this release are bug fixes and functional improvements.
6.1.1
2020-06-19
Thank you for using the PetDesk app!
We regularly release updates to assist you in managing your pet's health. Included in this release are functional improvements.
6.1
2020-06-17
Thank you for using the PetDesk app!
We've made a few structural improvements and continue to build a better experience that helps pets and pet owners connect with their pet care providers.
6.0
2020-05-16
Thank you for using the PetDesk app!
* We've added a new feature that allows clients to connect with participating providers via a live video call.
* Virtual Care will require both Camera and Microphone permissions (SMS and Data rates may apply).
* See your veterinary clinic to determine if they are a participating enabled Virtual Care provider.
* Also addressed in this version, we have fixed a bug which prevented users from typing and seeing the notes in the appointment section.
5.14.3
2020-05-05
Thank you for using the PetDesk app!
We've fixed a bug which prevented some users from responding to appointment confirmations properly.
5.14.2
2020-04-17
Thank you for using the PetDesk app!
We've fixed a bug on appointment cards and continue to improve the experience and help pets and pet owners connect with their pet care providers.
5.14.1
2020-04-12
Thank you for using the PetDesk app!
We've fixed a bug on provider services and continue to improve the experience and help pets and pet owners connect with their pet care providers.
5.14
2020-04-11
Thank you for using the PetDesk app!
We've addressed several bugs and continue to improve the experience and help pets and pet owners connect with their pet care providers.
5.13
2020-04-04
Thank you for using the PetDesk app!
We’ve updated the Provider Search screen with search suggestions and location history to help you find your favorite pet care providers. Searching has never been easier!
We’ve also updated a bug in the appointment history which makes creating follow-up tasks even more clear.
5.12.5
2020-03-21
Thank you for using the PetDesk app!
We regularly release updates to assist you in managing your pet's health.
Included in this release are functional improvements and a bug fix for loyalty expired points crash.
5.12.3
2020-02-26
Thank you for using the PetDesk app!
We regularly release updates to assist you in managing your pet's health. Included in this release are functional improvements.
5.12.2
2020-02-11
Thank you for using the PetDesk app!
We regularly release updates to assist you in managing your pet's health.
In this release we fixed a bug that was causing issues for some loyalty users.
5.12.1
2020-02-08
Thank you for using the PetDesk app!
We regularly release updates to assist you in managing your pet's health.
Included in this release are functional improvements.
5.12
2020-01-29
Thanks for using the PetDesk app!
In this release we have added a new, revamped To Do's screen – now you can set custom reminder times for your To Do's and add follow up reminders, ensuring your pet gets the best care possible from you, their pet parent!
5.11.1
2019-12-20
Thank you for using the PetDesk app!
We regularly release updates to assist you in managing your pet's health. Included in this release are updates to our Privacy Policy and Terms of Use.
5.11
2019-11-21
Thank you for using the PetDesk app!
We regularly release updates to assist you in managing your pet's health. Included in this release are bug fixes and functional improvements.
5.10
2019-11-11
Thank you for using the PetDesk app!
We regularly release updates to assist you in managing your pet's health.
In this release we have improved the appointment history section of the app. Now you can more easily view past appointment information, follow up with your provider, and create To Do's based on your pet's history!
5.9.4
2019-10-24
Thank you for using the PetDesk app!
We regularly release updates to assist you in managing your pet's health.
Included in this release are bug fixes and performance improvements.
5.9.3
2019-10-16
Thank you for using the PetDesk app!
We regularly release updates to assist you in managing your pet's health.
Included in this release are bug fixes and performance improvements.
5.9.2
2019-10-12
Thank you for using the PetDesk app!
We regularly release updates to assist you in managing your pet's health.
Included in this release are bug fixes and performance improvements.
5.9.1
2019-10-08
Thank you for using the PetDesk app!
We regularly release updates to assist you in managing your pet's health.
Included in this release are bug fixes and performance improvements.
5.9.0
2019-09-16
Thanks for using the PetDesk app. We have made changes to your profile screen that will help you more easily update your personal info and notification settings, contact support and more!
Also included in this release are bug fixes and performance improvements.
5.8.0
2019-08-21
Thank you for using the PetDesk app.
We regularly release updates to improve our in-app experience for you, the pet parent!
Included in this release are bug fixes and performance improvements.
5.7.9
2019-08-15
Thank you for using the PetDesk app.
We regularly release updates to improve our in-app experience for you, the pet parent!
Included in this release are bug fixes and performance improvements.
5.7.8
2019-08-08
Thank you for using the PetDesk app.
We regularly release updates to improve our in-app experience for you, the pet parent!
Included in this release are bug fixes and performance improvements.
5.7.7
2019-08-01
Thank you for using the PetDesk app.
We regularly release updates to improve our in-app experience for you, the pet parent!
Included in this release are bug fixes and performance improvements.
5.7.6
2019-06-22
Thanks for using PetDesk! We update our app regularly to assist you in managing your pets' health.
This release includes backend performance improvements.
5.7.5
2019-06-10
Thanks for using PetDesk! We update our app regularly to assist you in managing your pets' health.
Here's what's new in this release.
- We’ve added a new icon on the top left corner of the app, check it out! The icon opens a new menu where you can access your profile, appointment history, settings, and more.
- Scheduling pet appointments can be tricky with different timezones. PetDesk is here to help! We now list your pet provider's timezone throughout the app. You'll know the exact timezone you're requesting a pet's appointment in and when it will take place.
5.7.4
2019-05-16
Thanks for using PetDesk! We update our app regularly to assist you in managing your pets' health.
Below are the fixes included in this release:
-Fixed: The app crashing when attempting to open the Messages tab
-Fixed: Extra spacing between pet health services in the suggestions pop-up
5.7.3
2019-03-22
Thanks for using PetDesk! We update our app regularly to assist you in managing your pets' health.
Here are the pawsome improvements and fixes included in this release:
-New and improved navigation icons
-Purr-fectly designed blank states for the Pets, To Do, Providers, Appointments, and Messages tabs
-Fixed: The app crashing when creating a new task in the To Do tab
-Fixed: Unable to save pictures on recurring tasks in the To Do tab
-Fixed: Time zone issues for users in Canada
5.7.2
2019-02-22
Display and performance improvements
5.7.1
2019-02-03
- Bug fixes and performance improvements
5.7
2019-01-16
- We're kicking off 2019 with a new and improved To Do tab! You're now able to see when you've last updated a task and be able to undo completed tasks.
- Fixed bug preventing lab results from appearing in the Pets tab.
- Fixed bug preventing provider messages from displaying in the Messages tab.
5.6.3
2018-11-06
- Fixed bug caused by time zone changes that prevented the correct time from displaying on to dos and appointments.
- Fixed bug that caused the app to crash for some users.
5.6.2
2018-11-02
- Fixed bug preventing users with iOS 9.3 from viewing their providers.
- Fixed bug preventing users from searching for a provider.
5.6
2018-10-26
Get those thumbs moving!
You'll now swipe up and down on the Pets, Providers, and Appointments tab.
Life is hard, so we made exploring our app a little easier!
5.5
2018-09-27
- Notify and display lab results from PetDesk pet care providers.
- Fixed bug preventing some users from requesting boarding appointments.
5.4.7
2018-09-06
- Fixed bug showing wrong appointment time for some users
- Fixed bug showing wrong To Do time for some users
5.4.6
2018-08-29
- Fixed bug preventing some users from selecting a desired appointment date.
- Fixed bug duplicating appointment requests when a user selected a new date and time.
- Fixed bug allowing some users to request an appointment outside of appointment hours.
5.4.5
2018-08-09
- Fixed bug preventing users from seeing when a clinic is open 24 hours
- Fixed bug preventing iPad users from editing their user profile
- Fixed bug preventing full visibility of the iPad screen
- Fixed bug preventing users from clicking “Terms of Service” when opting into Loyalty
- Improved Species and Breed selector consistency
5.4.4
2018-07-31
- You can now enter custom pet species
- Fixed a bug that prevented some users from selecting a time upon requesting an appointment
- Fixed a bug that created duplicate To Do calendar events for some users
5.4.3
2018-07-12
- Fixed bug duplicating calendar events for some users
- Fixed bug preventing some users from creating a pet where no breed is selected
5.4.1
2018-06-22
- Fixed an issue preventing users from seeing the correct time when requesting appointments across different time zones.
- Improved analytics.
5.4
2018-06-03
- Fix bug preventing some users to create an appointment.
5.3
2018-05-30
We've added a new section under the Pets tab for Lab Results
5.1.4
2018-04-22
- We’ve optimized our iPad experience
- We’ve improved some of our in-app communications
- Fixed a bug preventing some users to save images when using an iPad
5.1.3
2018-04-19
- We have optimized our iPad experience
- We've improved some or our in-app communication
- Fix bug preventing some users to save images when using an iPad
5.1.2
2018-03-22
- Fix bug preventing some users to create an appointment if they do not have a phone number on their user profile.
5.1.1
2018-03-19
We've improved our prescription refill process. You’ll be notified when your pet’s prescription refill is ready for pick-up or if it requires a follow-up appointment.
5.0
2018-02-12
We updated PetDesk security to follow the latest and greatest practices to ensure your data is even more secure.
Enjoy!