Podium - Small Business Tools

Podium - Small Business Tools


Messaging, Payments, Marketing


FreeOffers In-App Purchases

8.10.0for iPhone, iPad and more
9.3
4K+ Ratings
Podium Corporation, Inc.
Developer
125.5 MB
Size
Feb 21, 2024
Update Date
Business
Category
9+
Age Rating
Age Rating
4+
Apps in this category do not contain restricted content.
9+
Apps in this category may contain mild or occasional cartoon, fantasy or real-life violence, as well as occasional or mild adult, sexually suggestive or horrifying content and may not be suitable for children under 9 years of age.
12+
Apps in this category may contain occasional mild indecent language, frequent or intense cartoon or real-life violence, minor or occasional adult or sexually suggestive material, and simulated gambling, and may be for children under 12 years of age.
17+
You must be at least 17 years old to access this App.
Apps in this category may contain frequent and intense offensive language; Frequent and intense cartoon, fantasy or realistic violence: frequent and intense adult, scary and sexually suggestive subjects: as well as sexual content, nudity, tobacco, alcohol and drugs, may not be suitable for children under 17 years of age.
Podium - Small Business Tools Screenshots
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About Podium - Small Business Tools

Podium® is a communications and marketing platform that helps small local businesses manage all customer communications in one easy-to-use inbox, from collecting payments to managing your online reputation and reviews.

Podium is changing the way local business gets done everywhere. More than 100,000 businesses rely on Podium to grow and do more as a team.

Key features include:

- Inbox: Bring every customer conversation from every channel into a single, easy-to-use inbox. See and respond to every chat, review, text, social media message, and phone call in a single thread.

- Reviews: Double your monthly review volume in less than 60 days and increase website and foot traffic to your business by sending review invitations via text through Podium.

- Bulk Messaging: With a 98% open rate, Podium’s text marketing software allows you to send tailored messages to your customer base that turn into customer sales in minutes.

- Phones: Don't let missed calls fall through the cracks, with a singular business number for calls and texting you can keep all communications in one place and avoid everyone give out their personal number to customers.

- Payments: Get paid with just a text. Payments through Podium gather more reviews, generate higher quality leads, and centralize your customer data to communicate and market in a more targeted way.
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What's New in the Latest Version 8.10.0

Last updated on Feb 21, 2024
Old Versions
This release adds contact status so you can more easily track where your leads are in the customer journey as well as fixes for post-payment review invite templates and zooming on images.
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Version History
8.10.0
Feb 21, 2024
This release adds contact status so you can more easily track where your leads are in the customer journey as well as fixes for post-payment review invite templates and zooming on images.
8.9.4
Feb 2, 2024
Resolves an issue related to Sign in with Google and Apple
8.9.3
Jan 17, 2024
This release includes a fix for location name variables in templates
8.9.2
Jan 10, 2024
This update fixes an issue related to inbox search
8.9.1
Jan 8, 2024
This update fixes an issue related to the location picker
8.9.0
Jan 3, 2024
Phone call reliability is essential and this release includes some great improvements to inbound calls and when the customer hands up first, now you’ll hear an audio indication that the call is done. Additionally we’ve added the ability to scroll through photos in your conversation history.
8.8.2
Dec 14, 2023
Bug fixes
8.8.1
Dec 12, 2023
Security bug fixes
8.8.0
Nov 27, 2023
We’re so thankful for all the amazing businesses who count on Podium to grow and communicate with customers. This Thanksgiving we’re serving up fixes for Tap to Pay, mobile card readers, pasting custom fields from the contact profile and for dessert - the ability to scroll through photos within a conversation & getting notifications when new leads hit your inbox from Lead Drive!
8.7.2
Nov 22, 2023
This release fixes an issue with rounding on text to pay requests
8.7.1
Nov 3, 2023
This update fixes AI replies not showing up so you can go back to Podium helping you out by suggesting a reply to customer messages. There are also fixes for crashes and improvements to mobile card reader connections.
8.7.0
Oct 26, 2023
We cleaned up bugs in almost every area of our app - from contact upload to card reader settings to phone setup. Oh and the prompt to send review invites after payments, it’s back baby!
8.6.0
Sep 21, 2023
Cell phone carriers are requiring all businesses to register in order to send business text messages. This release includes direct links to fast-track this process as well as payment fixes and crashes.
8.5.0
Sep 5, 2023
No need to break a sweat carrying around card readers anymore. Simply select Tap to Pay as your payment method, and watch the magic as customers tap their card on your screen. That’s it-making money is a breeze.
8.4.1
Aug 17, 2023
This release we cleaned up some crashes and payment bugs. We've also been working on cooking up something really special. Stay tuned for our next release!
8.4.0
Aug 7, 2023
It’s the hottest summer to date, thankfully we have some cool updates. Let our AI Assistant reply to reviews for you. From 5-stars to the stars-we-won’t-name, the assistant can draft personalized responses in seconds. Try it out, and start saving time.
8.3.1
Jul 28, 2023
Like Blink 182 says, it’s all the small things. Our focus for this release was to make a bunch of tiny improvements that add up to a big difference.
8.3.0
Jul 24, 2023
Spring cleaning gets all the hype, but what about summer cleaning?? We’ve been hard at work improving recent contacts showing up and resolving an issue with contact search in the new payment experience. We’ve also made links way easier to open - it’ll feel like a cool glass of water on a hot day.
8.2.0
Jul 10, 2023
Ever had writer’s block when texting? Not after this update.
Next time you’re stuck, thumbs hovering mid-air, prepare to be amazed by our new AI-powered conversation actions.
You’ll now find pre-written replies for instant responses, saving you time and effort.
The coolest part? Click “Suggest a Reply” and watch a response write itself right in the message box. It’s based on the customer’s text history, helping make it accurate, professional, and personalized to each contact.
8.1.10
Jun 13, 2023
Fixes images loading within a conversation
8.1.9
Jun 12, 2023
It’s officially Hot Update Summer. Jump right in, the water’s fine.
In conversations, we’ve added a typing indicator, so you can see if your teammates are already crafting a response to the customer. Surfing through convos just got easier.
For our multi-location business beach buddies, we fixed the contact search when creating a new message. That way, when you try to add a new contact for one location—and they already exist in another—we’ll go ahead and merge those contacts together for you (Goodbye, duplicates!).
And finally, wish you could remember every customer convo? We’ve made it a (summer) breeze. Turn on call recordings and transcriptions, and never forget a detail again. They’ll appear in the conversation and save right to the contact’s profile.
8.1.8
May 17, 2023
Calling all Podium customers, no wait - now you can call your customers! Consolidated communication is here! Calling and texting from your business number is now possible in Podium. That’s the big news, but we also made fixes and improvements to scheduled messages, review invites for new contacts and loading conversations.
8.1.7
Apr 27, 2023
In your inbox, we’ve added a “call-back” button for missed calls and voicemails, so you can efficiently connect with customers and keep business blooming. Australian customers can now send and receive photos over text. Next time you open an image in Podium, you can zoom to any area of the photo- shout out to our amazing customers for sharing this small UX improvement that would rock their world. We’ve also fixed a bug that was causing contacts to not show up in the new message flow, along with a bunch of other small bug fixes - spring cleaning, check!
8.1.6
Apr 17, 2023
Spring has sprung, and to celebrate, we’ve got a fresh bouquet of updates for you.

First off, you can now access important parts of Podium right from your home screen using iOS Quick Actions. Hold down the app to access these shortcuts (i.e. send a message), and save more time with less effort this season.

As for spring cleaning, we smashed quite a few bugs, like the one that caused calls to go out from the wrong location – now you’re good to make the right call, every time.
8.1.5
Apr 3, 2023
Resolves an issue related to answering calls

Podium - Small Business Tools FAQ

Click here to learn how to download Podium - Small Business Tools in restricted country or region.
Check the following list to see the minimum requirements of Podium - Small Business Tools.
iPhone
Requires iOS 14.0 or later.
iPad
Requires iPadOS 14.0 or later.
iPod touch
Requires iOS 14.0 or later.
Podium - Small Business Tools supports English
Podium - Small Business Tools contains in-app purchases. Please check the pricing plan as below:
Monthly Mobile Plan
$45.00
Podium Mobile Annual Plan
$400.00

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