R2 Needs Service
Free
2.1.5for iPhone, iPod touch
Age Rating
R2 Needs Service Screenshots
About R2 Needs Service
Existing R2 customers, notify your service and repair department via email about assets that are damaged or simply needs attention. Identify the item or asset by either scanning the barcode or typing in the product or asset ID. Include typed and/or voice comments as well as take pictures to describe the issue in detail. The email is sent to your service and repair department head configured in the R2 Web Server, with the option for the user to cc the same notification to other email addresses. The message uses a configurable template defined in the R2 Web Server. In situations where network connection is unavailable, the service notifications will be stored locally and can be sent when network connection is restored.
Show More
What's New in the Latest Version 2.1.5
Last updated on Jan 5, 2024
Old Versions
• Fixed text and label visibility in dark mode
• Added the ability to scan inverted/negative barcodes
• Added the ability to scan inverted/negative barcodes
Show More
Version History
2.1.5
Jan 5, 2024
• Fixed text and label visibility in dark mode
• Added the ability to scan inverted/negative barcodes
• Added the ability to scan inverted/negative barcodes
2.1.3
Oct 18, 2023
• Updates to support newer iOS versions
2.0.7
Sep 28, 2019
bug fixes
2.0.6
Sep 25, 2017
• Added the ability to allow specifying an order for a serial item that is not out (as configured in the back end)
2.0.4
Sep 16, 2017
• Added the ability to allow service for non-serial items that are not out on an order (as configured in the back end)
2.0.3
Sep 7, 2017
Fixed issues related to offline mode
2.0.2
Aug 30, 2017
- Added back the GO buttons
- Added autocorrect to the comments field
- Other minor cosmetic changes and bug fixes
- Added autocorrect to the comments field
- Other minor cosmetic changes and bug fixes
2.0.1
Aug 28, 2017
- Added ability to allow the user to mark items as damaged and create service tickets if configured in the server
- Added ability to specify which order a non-serial item is need of service (new version of web services required)
- Added ability to specify which order a non-serial item is need of service (new version of web services required)
2.0
Aug 25, 2017
- Added ability to allow the user to mark items as damaged and create service tickets if configured in the server
- Added ability to specify which order a non-serial item is need of service (new version of web services required)
- Added ability to specify which order a non-serial item is need of service (new version of web services required)
1.1.7
Mar 15, 2017
ID field now receives focus immediately for quicker scanning when using Bluetooth or barcode scanners built into the case
1.1.6
Oct 15, 2016
For iOS 10 compatibility
1.1.5
Aug 30, 2015
For iOS 9 compatibility
1.1.4
Aug 5, 2015
- refreshed icon and splash screen
1.1.3
Mar 20, 2015
- Added 64-bit support
- Added support for HTTPS
- Added support for HTTPS
1.1.1
Oct 27, 2014
Added the ability to use the app in situations where network connection is unavailable. The service notifications are stored locally and can be sent when network connection is restored.
1.0.2
Oct 6, 2014
R2 Needs Service FAQ
Click here to learn how to download R2 Needs Service in restricted country or region.
Check the following list to see the minimum requirements of R2 Needs Service.
iPhone
Requires iOS 9.0 or later.
iPod touch
Requires iOS 9.0 or later.
