Sacramento 311
Free
4.1.5for iPhone, iPod touch
4.5
29 Ratings
City of Sacramento
Developer
18.9 MB
Size
Oct 20, 2023
Update Date
Utilities
Category
4+
Age Rating
Age Rating
Sacramento 311 Screenshots
About Sacramento 311
With Sac311, information and city services are now at your fingertips.
• Request Service feature allows you to quickly and easily request city services including requesting a bulky-item pickup, pet complaints, pothole repairs
• Snap a photo and submit it with your request
• Use your location or drop a pin to help pinpoint a location on the map
• Track the status of your request using your Service Request number
• Register and log in. An account will make it easier for you to view and track your requests and will ensure we have accurate information for future requests
• Get updates! We’ll notify you as work is completed
• See what we’re doing in your neighborhood by using the Explore map
• Request to follow others’ open requests
• Search for answers using helpful knowledge articles. Was the article helpful? Give us a thumbs up!
• Look-up an address to see your waste service day or find you council district
The City of Sacramento’s 311 Customer Service is available 24 hours a day, 7 days a week, including holidays. We are committed to strengthening neighborhood services while continually improving.
Love the app? Rate us!
Visit us online at Sac311.org
• Request Service feature allows you to quickly and easily request city services including requesting a bulky-item pickup, pet complaints, pothole repairs
• Snap a photo and submit it with your request
• Use your location or drop a pin to help pinpoint a location on the map
• Track the status of your request using your Service Request number
• Register and log in. An account will make it easier for you to view and track your requests and will ensure we have accurate information for future requests
• Get updates! We’ll notify you as work is completed
• See what we’re doing in your neighborhood by using the Explore map
• Request to follow others’ open requests
• Search for answers using helpful knowledge articles. Was the article helpful? Give us a thumbs up!
• Look-up an address to see your waste service day or find you council district
The City of Sacramento’s 311 Customer Service is available 24 hours a day, 7 days a week, including holidays. We are committed to strengthening neighborhood services while continually improving.
Love the app? Rate us!
Visit us online at Sac311.org
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What's New in the Latest Version 4.1.5
Last updated on Oct 20, 2023
Old Versions
We make it compatible with iOS 17
Show More
Version History
4.1.5
Oct 20, 2023
We make it compatible with iOS 17
4.1.4
Sep 12, 2020
Improved session
Added new UI when there is not an active internet connection
Added new UI when there is not an active internet connection
4.0.7
Apr 21, 2020
Fix sign-in issue.
4.0.0
Apr 15, 2020
The City of Sacramento is excited to introduce the redesigned and modernized Sac311 app. This update makes it easier than ever for residents to access city services while improving transparency and user experience. Here are some enhancements you’ll find in the latest update:
-Track the status of your request using your Service Request number.
-Register and log in. An account will make it easier for you to view and track your requests and will ensure we have accurate information for future requests.
-See what we’re doing in your neighborhood by using the Explore map.
-Request to follow others’ open requests
The City of Sacramento is committed to strengthening neighborhood services. Love the app? Rate us!
-Track the status of your request using your Service Request number.
-Register and log in. An account will make it easier for you to view and track your requests and will ensure we have accurate information for future requests.
-See what we’re doing in your neighborhood by using the Explore map.
-Request to follow others’ open requests
The City of Sacramento is committed to strengthening neighborhood services. Love the app? Rate us!
3.5.7
Oct 17, 2018
This version contains a fix for the address validation error in the previous version.
3.5.1
Feb 14, 2018
3.5.1
Fixed Bugs related to address submission.
Fixed Bugs related to address submission.
3.4.9
Feb 9, 2018
Version 3.4.9
Added new functionality to report "Homeless camps"
Added new functionality to report "Homeless camps"
3.4.2
Aug 11, 2016
Version 3.4.2
Updated back end integration to include mobile version support, updated listed version number, recycle reminders, links, enhanced address parsing, and included multiple bug fixes.
Version 3.2.3
Updated to support OSC integration, home screen update functionality, removed in-app recycle reminders, added home number vs cell attribute, and various updates to text elements.
Updated back end integration to include mobile version support, updated listed version number, recycle reminders, links, enhanced address parsing, and included multiple bug fixes.
Version 3.2.3
Updated to support OSC integration, home screen update functionality, removed in-app recycle reminders, added home number vs cell attribute, and various updates to text elements.
3.2.3
May 4, 2016
- UI Changes.
- Enhancements & Bug Fixes.
- Removed in-app recycle reminders
- Enhancements & Bug Fixes.
- Removed in-app recycle reminders
3.2.2
Jan 14, 2016
Bug Fixes.
3.2
Jan 4, 2016
- Water Use Complaint.
- Bug Fixes.
- Bug Fixes.
3.1.1
Oct 2, 2015
- Bug Fixes.
3.1
Aug 4, 2015
- Household Junk Pickup change.
- General bug fixes.
- General bug fixes.
3.0
Jan 20, 2015
- Added "Appliance & Electronic Waste Pickup".
- Support for iPhone6 & iPhone6 Plus.
- Improved User Interface.
- General Improvements and Bug Fixes.
- Support for iPhone6 & iPhone6 Plus.
- Improved User Interface.
- General Improvements and Bug Fixes.
2.4.3
Nov 18, 2014
- Fix for iOS7 crash
2.4.2
Oct 28, 2014
Minor bug fixing.
2.4.1
Aug 8, 2014
Bug Fixes
2.4
Jul 14, 2014
- Added "Taxi Complaint"
- Updated "Water Use Complaint"
- Minor bug fixing/Optimization
- Updated "Water Use Complaint"
- Minor bug fixing/Optimization
2.3.7
Mar 4, 2014
Bug Fixes and Enhancements
2.3.6
Feb 11, 2014
Language Change of few issue types
2.3.5
Jan 16, 2014
Minor Edit Changes.
2.3.4
Nov 16, 2013
Disabled Neighborhood pickup feature for Nov,Dec, Jan
2.3.3
Oct 8, 2013
iOS7 compatible and few bug fixed
2.03
Jul 15, 2013
Minor bug fixes
2.02
Jun 6, 2013
Neighborhood Pick-up Scheduling
Sacramento 311 FAQ
Click here to learn how to download Sacramento 311 in restricted country or region.
Check the following list to see the minimum requirements of Sacramento 311.
iPhone
Requires iOS 12.0 or later.
iPod touch
Requires iOS 12.0 or later.
Sacramento 311 supports English
