Salesforce Inbox
Free
8.6.11for iPhone, iPad and more
9.1
476 Ratings
salesforce.com
Developer
118.6 MB
Size
Jul 20, 2023
Update Date
Productivity
Category
4+
Age Rating
Age Rating
Salesforce Inbox Screenshots
About Salesforce Inbox
Salesforce Inbox brings email, calendar, and the world’s #1 CRM together in one app. Powered by Einstein, Inbox uses artificial intelligence to help sales reps sell smarter. The app provides focused context for today’s events and recommends follow-up actions so important opportunities never slip through the cracks. It automates time-consuming administrative tasks to increase sales productivity and let sales reps focus on what they do best - closing the deal. Arming users with seamless access to key insights and powerful Salesforce data, critical customer conversations are more meaningful and productive than ever before.
Inbox is compatible with Sales Cloud, Service Cloud, and Lightning Platform.
Inbox is compatible with Sales Cloud, Service Cloud, and Lightning Platform.
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What's New in the Latest Version 8.6.11
Last updated on Jul 20, 2023
Old Versions
- Bug fixes and stability improvements.
Feedback or questions? Let us know at inbox-feedback@salesforceiq.com
Feedback or questions? Let us know at inbox-feedback@salesforceiq.com
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Version History
8.6.11
Jul 20, 2023
- Bug fixes and stability improvements.
Feedback or questions? Let us know at inbox-feedback@salesforceiq.com
Feedback or questions? Let us know at inbox-feedback@salesforceiq.com
8.6.10
Apr 10, 2023
We fixed the following bugs:
- In some screens, the keyboard is not properly dismissed
Feedback or questions? Let us know at inbox-feedback@salesforceiq.com
- In some screens, the keyboard is not properly dismissed
Feedback or questions? Let us know at inbox-feedback@salesforceiq.com
8.6.9
Mar 6, 2023
We fixed the following bugs:
- In some cases, the email message body fails to render, showing a blank screen instead
Feedback or questions? Let us know at inbox-feedback@salesforceiq.com
- In some cases, the email message body fails to render, showing a blank screen instead
Feedback or questions? Let us know at inbox-feedback@salesforceiq.com
8.6.8
Mar 23, 2022
We fixed the following bugs:
- In some cases, an email tracking receipt wouldn’t open from the Feed.
- When Einstein Activity Capture is on but email capture and event sync is turned off, you couldn’t manually log an email or calendar event from the app.
- The Log Call prompt wasn’t showing after ending a call that was initiated from a contact shown in search results.
Feedback or questions? Let us know at inbox-feedback@salesforceiq.com.
- In some cases, an email tracking receipt wouldn’t open from the Feed.
- When Einstein Activity Capture is on but email capture and event sync is turned off, you couldn’t manually log an email or calendar event from the app.
- The Log Call prompt wasn’t showing after ending a call that was initiated from a contact shown in search results.
Feedback or questions? Let us know at inbox-feedback@salesforceiq.com.
8.6.7
Oct 27, 2021
We fixed the following bugs:
- For orgs with Microsoft Intune enabled, the app would reprompt for Intune credentials when the app was closed and re-opened.
- In some cases, clicking an email tracking receipt in the Feed wouldn’t open the original email message.
Feedback, questions, or app ideas? Let us know at inbox-feedback@salesforceiq.com.
- For orgs with Microsoft Intune enabled, the app would reprompt for Intune credentials when the app was closed and re-opened.
- In some cases, clicking an email tracking receipt in the Feed wouldn’t open the original email message.
Feedback, questions, or app ideas? Let us know at inbox-feedback@salesforceiq.com.
8.6.6
Aug 12, 2021
We fixed the following bugs:
- The app would crash if you were on iOS 14.5.1 or higher after logging in to your Microsoft InTune account.
- In a small number of cases, the first time you logged in took you back to the login screen, preventing access to the app.
Feedback, questions, or app ideas? Let us know at inbox-feedback@salesforceiq.com.
- The app would crash if you were on iOS 14.5.1 or higher after logging in to your Microsoft InTune account.
- In a small number of cases, the first time you logged in took you back to the login screen, preventing access to the app.
Feedback, questions, or app ideas? Let us know at inbox-feedback@salesforceiq.com.
8.6.5
Jul 23, 2021
We made the following bug fixes:
- In a small number of cases, users were returned to the main Salesforce Inbox screen after accepting the End User License Agreement, preventing them from being able to log in.
- Google events weren’t being created when a Google Meet or Hangout link couldn’t be added to the event.
Feedback, questions, or app ideas? Let us know at inbox-feedback@salesforceiq.com.
- In a small number of cases, users were returned to the main Salesforce Inbox screen after accepting the End User License Agreement, preventing them from being able to log in.
- Google events weren’t being created when a Google Meet or Hangout link couldn’t be added to the event.
Feedback, questions, or app ideas? Let us know at inbox-feedback@salesforceiq.com.
8.6.4
May 20, 2021
We fixed the following bug:
- In a small number of cases, users couldn’t log in to the app after accepting the license agreements.
Feedback, questions, or app ideas? Let us know at inbox-feedback@salesforceiq.com.
- In a small number of cases, users couldn’t log in to the app after accepting the license agreements.
Feedback, questions, or app ideas? Let us know at inbox-feedback@salesforceiq.com.
8.6.3
Apr 19, 2021
We fixed the following bugs:
- On iPhone 12 versions, the app’s navigation bar wasn’t showing properly.
- In a small number of cases, HTML email templates weren’t rendering correctly.
Feedback, questions, or app ideas? Let us know at inbox-feedback@salesforceiq.com
- On iPhone 12 versions, the app’s navigation bar wasn’t showing properly.
- In a small number of cases, HTML email templates weren’t rendering correctly.
Feedback, questions, or app ideas? Let us know at inbox-feedback@salesforceiq.com
8.6.2
Mar 24, 2021
We fixed the following bugs:
- Inline images weren't sizing correctly.
- The popup window shown for an email insight in the Inbox Now didn’t have a close option on iPads.
- In a small number of cases, related opportunities for a contact or lead weren’t returned.
Feedback, questions, or app ideas? Let us know at inbox-feedback@salesforceiq.com
- Inline images weren't sizing correctly.
- The popup window shown for an email insight in the Inbox Now didn’t have a close option on iPads.
- In a small number of cases, related opportunities for a contact or lead weren’t returned.
Feedback, questions, or app ideas? Let us know at inbox-feedback@salesforceiq.com
8.6.1
Dec 28, 2020
Bug fixes and Improvements
- Bug fixes
- Performance improvements
Feedback, questions, or app ideas? Let us know at inbox-feedback@salesforceiq.com
- Bug fixes
- Performance improvements
Feedback, questions, or app ideas? Let us know at inbox-feedback@salesforceiq.com
8.6.0
Nov 19, 2020
What’s new in this release:
- Support to add Inbox to Microsoft Intune support for application and data management.
Feedback, questions, or app ideas? Let us know at inbox-feedback@salesforceiq.com.
- Support to add Inbox to Microsoft Intune support for application and data management.
Feedback, questions, or app ideas? Let us know at inbox-feedback@salesforceiq.com.
8.5.5
Oct 20, 2020
We fixed the following bugs:
- Recurring calendar events weren't syncing in certain scenarios.
- Replies to emails weren't sending in certain scenarios when an address contained uppercase characters or when the Office 365 API setting was on.
This release also includes general stability improvements for iOS 14.
Feedback, questions, or app ideas? Let us know at inbox-feedback@salesforceiq.com.
- Recurring calendar events weren't syncing in certain scenarios.
- Replies to emails weren't sending in certain scenarios when an address contained uppercase characters or when the Office 365 API setting was on.
This release also includes general stability improvements for iOS 14.
Feedback, questions, or app ideas? Let us know at inbox-feedback@salesforceiq.com.
8.5.4
Sep 21, 2020
-Bug fixes and stability improvements.
Feedback, questions, or app ideas? Let us know at inbox-feedback@salesforceiq.com
Feedback, questions, or app ideas? Let us know at inbox-feedback@salesforceiq.com
8.5.3
Aug 19, 2020
-Bug fixes and stability improvements.
Feedback, questions, or app ideas? Let us know at inbox-feedback@salesforceiq.com
Feedback, questions, or app ideas? Let us know at inbox-feedback@salesforceiq.com
8.5.2
Jul 13, 2020
- Fix issue where Office 365 calendar events don't display, when using the Office 365 API
8.5.1
Jun 30, 2020
- Fix crash at startup, when the user has no open Salesforce Tasks
8.5.0
May 4, 2020
What’s new in this release:
- We added tools to help troubleshoot Google and Office 365 API connections. You only need those if you’re working with Salesforce Customer Support.
We also fixed the following bugs:
- Attachments weren’t visible when composing an email.
- Sharing options, such as sharing from an external app or a record from within the app, weren’t working as expected.
- After creating an event from the Scheduling Requested insight, the Create Event screen wasn’t closing.
- Launch screen was occasionally freezing when accessing the app.
Feedback, questions, or app ideas? Let us know at inbox-feedback@salesforceiq.com.
- We added tools to help troubleshoot Google and Office 365 API connections. You only need those if you’re working with Salesforce Customer Support.
We also fixed the following bugs:
- Attachments weren’t visible when composing an email.
- Sharing options, such as sharing from an external app or a record from within the app, weren’t working as expected.
- After creating an event from the Scheduling Requested insight, the Create Event screen wasn’t closing.
- Launch screen was occasionally freezing when accessing the app.
Feedback, questions, or app ideas? Let us know at inbox-feedback@salesforceiq.com.
8.4.0
Mar 20, 2020
Feature
- iOS - preferred browser selection (Settings -> Email Setting -> Preferred Browser [dropdown] )
- Removal of SIQ CRM login option
Bugs
- Various bugs related to email rendering
Feedback, questions, or app ideas? Let us know at inbox-feedback@salesforceiq.com
- iOS - preferred browser selection (Settings -> Email Setting -> Preferred Browser [dropdown] )
- Removal of SIQ CRM login option
Bugs
- Various bugs related to email rendering
Feedback, questions, or app ideas? Let us know at inbox-feedback@salesforceiq.com
8.3.1
Feb 25, 2020
We fixed the following bug:
- Inbox app was unexpectedly quitting upon start up.
Feedback, questions, or app ideas? Let us know at inbox-feedback@salesforceiq.com
- Inbox app was unexpectedly quitting upon start up.
Feedback, questions, or app ideas? Let us know at inbox-feedback@salesforceiq.com
8.3.0
Feb 21, 2020
What’s new in this release:
- In Inbox Now, you can dismiss any type of insight, helping to keep that feed tidy.
We fixed the following bugs:
- With Einstein Activity Capture on, email replies sent from Inbox mobile weren’t threading correctly to the original email.
- Emails were getting stuck in the Draft folder and didn't actually send.
We continue to focus on providing a great experience through bug fixes and stability issues.
Feedback, questions, or app ideas? Let us know at inbox-feedback@salesforceiq.com
- In Inbox Now, you can dismiss any type of insight, helping to keep that feed tidy.
We fixed the following bugs:
- With Einstein Activity Capture on, email replies sent from Inbox mobile weren’t threading correctly to the original email.
- Emails were getting stuck in the Draft folder and didn't actually send.
We continue to focus on providing a great experience through bug fixes and stability issues.
Feedback, questions, or app ideas? Let us know at inbox-feedback@salesforceiq.com
8.2.4
Dec 23, 2019
- Fixed issue where unread emails are sometimes displayed as already read, in the Inbox list view
Feedback, questions, or app ideas? Let us know at inbox-feedback@salesforceiq.com
Feedback, questions, or app ideas? Let us know at inbox-feedback@salesforceiq.com
8.2.3
Dec 6, 2019
- Improved potential slowness when composing or scrolling through email.
- Fixed an issue with unread email opening automatically when the app was launched.
Feedback, questions, or app ideas? Let us know at inbox-feedback@salesforceiq.com
- Fixed an issue with unread email opening automatically when the app was launched.
Feedback, questions, or app ideas? Let us know at inbox-feedback@salesforceiq.com
8.2.2
Nov 25, 2019
- Fixed issues causing the app to quit unexpectedly for some users during initial log in and opening emails.
Feedback, questions, or app ideas? Let us know at inbox-feedback@salesforceiq.com.
Feedback, questions, or app ideas? Let us know at inbox-feedback@salesforceiq.com.
8.2.1
Nov 18, 2019
What's new in this release:
- Now log calls anywhere from the app!
We also continue to focus on providing a great experience through bug fixes and stability improvements.
Feedback, questions, or app ideas? Let us know at inbox-feedback@salesforceiq.com
- Now log calls anywhere from the app!
We also continue to focus on providing a great experience through bug fixes and stability improvements.
Feedback, questions, or app ideas? Let us know at inbox-feedback@salesforceiq.com
Salesforce Inbox FAQ
Click here to learn how to download Salesforce Inbox in restricted country or region.
Check the following list to see the minimum requirements of Salesforce Inbox.
iPhone
Requires iOS 11.0 or later.
iPad
Requires iPadOS 11.0 or later.
iPod touch
Requires iOS 11.0 or later.
Salesforce Inbox supports English
