Apps in this category may contain mild or occasional cartoon, fantasy or real-life violence, as well as occasional or mild adult, sexually suggestive or horrifying content and may not be suitable for children under 9 years of age.

12+

Apps in this category may contain occasional mild indecent language, frequent or intense cartoon or real-life violence, minor or occasional adult or sexually suggestive material, and simulated gambling, and may be for children under 12 years of age.

17+

You must be at least 17 years old to access this App.

Apps in this category may contain frequent and intense offensive language; Frequent and intense cartoon, fantasy or realistic violence: frequent and intense adult, scary and sexually suggestive subjects: as well as sexual content, nudity, tobacco, alcohol and drugs, may not be suitable for children under 17 years of age.

Send IT Back Screenshots

iPad

iPhone

About Send IT Back

Return User Cisco Equipment Fast and Easy!

Save the cost of moving, storing, tracking and managing used Cisco equipment removed from your networks. Don't let that used gear sit around taking up valuable space. Return it right away to Cisco and simplify your site operations.

User your iPhone to quickly request pickup of used Cisco gear. Be assured of secure pickup and return to Cisco-certified processing facilities.

Features
• When the gear is ready to go, request pickup
• Check on the status of your return requests
• Review all your company’s return requests
• Confirm receipt at Cisco’s processing facility
• Obtain list of received equipment

Requirements
• Registration at cisco.com
• Wi-Fi or cellular service during app use
• Country Coverage
- United States
- United Kingdom
- EU Member States

By installing this application, you:
• Accept the Terms of Service and Privacy Statement available for review on the application About screen
• Consent to receive email and phone communications needed to arrange and coordinate pickup of your used gear
• Allow Send IT Back to use Location Services to identify the location of the used Cisco equipment to be picked up

Cisco reserves the right to inactivate access to the application for use not associated with the return of used Cisco equipment.

Note: Due to security upgrades if you are running version 2.1.11 or older you need to uninstall and install version 2.1.13.

What's New in the Latest Version 2.1.13

Last updated on Jul 14, 2023

Old Versions

Due to security upgrades, if you are running version 2.1.11 or older you need to uninstall and install version 2.1.13.

Version History

2.1.13

Jul 14, 2023

Due to security upgrades, if you are running version 2.1.11 or older you need to uninstall and install version 2.1.13.

2.1.12

Jul 7, 2023

Misc. improvements and fixes.

2.1.11

Mar 26, 2023

Misc. improvements and fixes.

2.1.6

Jan 6, 2023

Fixed request submission button disabled issue, other improvements.

2.1.1

Apr 27, 2019

Upgraded user interface, continuous improvement, and improved security.

2.1.0

Nov 7, 2018

Miscellaneous improvements and fixes

2.0.0

Mar 7, 2017

Icon on the History screen to access the Equipment List
Equipment List screen with export to Excel functionality
Updated Help and Tutorial screens
Misc. improvements and fixes

1.05

Feb 15, 2017

Misc. improvements and fixes.

1.03

Feb 1, 2017

Misc. improvements and fixes.

1.02

Jan 25, 2017

Misc. improvements and fixes.

1.01

Aug 19, 2016

Improvements to the profile page.