ServiceEcho

ServiceEcho


Field service made simple


Free

5.6.0for iPhone, iPad and more
4.5
3 Ratings
JBBMobile Inc
Developer
51.9 MB
Size
Feb 28, 2024
Update Date
Business
Category
4+
Age Rating
Age Rating
4+
Apps in this category do not contain restricted content.
9+
Apps in this category may contain mild or occasional cartoon, fantasy or real-life violence, as well as occasional or mild adult, sexually suggestive or horrifying content and may not be suitable for children under 9 years of age.
12+
Apps in this category may contain occasional mild indecent language, frequent or intense cartoon or real-life violence, minor or occasional adult or sexually suggestive material, and simulated gambling, and may be for children under 12 years of age.
17+
You must be at least 17 years old to access this App.
Apps in this category may contain frequent and intense offensive language; Frequent and intense cartoon, fantasy or realistic violence: frequent and intense adult, scary and sexually suggestive subjects: as well as sexual content, nudity, tobacco, alcohol and drugs, may not be suitable for children under 17 years of age.
ServiceEcho Screenshots
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About ServiceEcho

ServiceEcho for iOS is field service management made simple. The mobile companion to the award-winning FSM platform, ServiceEcho, is the easiest way to take a work order to invoice and provide complete visibility for your out-of-office team members. Our integrations with Salesforce, Google Apps and Quickbooks streamline your business processes and connects all your team members in one single solution.

With ServiceEcho, running a great field service team can be this easy:

• Your employees will be more productive by spending fewer hours on tedious paperwork. With ServiceEcho, all day-to-day activities, from scheduling to invoicing, are located in one place and are easily automated and tracked.
• Your in-field employees will have access to all customer details from your CRM database, helping them to deliver the best service possible.
All work orders are saved in a digital format in our application, making approvals, signatures and tracking sheets easily accessible.
• Reduce the time between job completion and getting paid for your services by sending invoices from the project site, the moment the job is completed.

ServiceEcho features include work order scheduling; optimized turn-by-turn directions to job sites; mobile signature capture; team check-in; assets and inventory tracking and on-site photo, video and audio note capture and more! Best of all, these features, excluding work order scheduling, are completely accessible regardless of internet connectivity, making it perfect for use in remote and low-bandwidth locations.

Available for iOS 13.0+

Features:

• Schedule and create work orders
• Get turn-by-turn directions to job sites
• Access work order, account, and customer information
• Keep track of assets and materials
• Take photos, videos, and audio recordings and save them to the cloud
• View attachments such as PDF and Word documents, as well as images, videos, and audio clips
• Capture customer signatures
• Team management, via team check-in and team notes
• Works both online and offline

ServiceEcho - Field Management Made Simple
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What's New in the Latest Version 5.6.0

Last updated on Feb 28, 2024
Old Versions
• Resolves a crash for some users while attempting to create a new Material
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Version History
5.6.0
Feb 28, 2024
• Resolves a crash for some users while attempting to create a new Material
5.5.9
Feb 23, 2024
• Option to not enable the Time Block cancellation feature
5.5.8
Feb 12, 2024
• Resolves a Work Order status UI issue
• Resolves an issue with cancelling non billable Time Blocks
• New feature: Time Block description
• New feature: Ability to hide the time bar
5.5.7
Jan 26, 2024
• Resolves an issue on iPads and presenting the list of Segments
5.5.6
Jan 25, 2024
• Time tracking bug fixes
• New feature: Mobile Card Create Service Template Screen
• New feature: Mobile Card Create Material Template Screen
• Number/Long data type incorrect values fix
• New feature: Ability to cancel Time Blocks less than one minute in duration
• New feature: Office date filter setting for Work Orders
• New feature: Segment list popup when starting Time Blocks on Work Orders
• Now supports Time Block descriptions
5.5.5
Dec 12, 2023
• Minor bug fixes
• Supports Mobile Cards in the Time Block create screen
• Supports new "Signature" data type for object details (with separate Detail instances per Signature image)
5.5.4
Nov 24, 2023
• Resolves an issue where Material Used Quantity was still editable when it is set to not be
5.5.3
Nov 17, 2023
• New feature: Unloading/Loading Material labels
• New feature: Automatically syncs image/attachment object details (unless sync is turned off in Settings)
• Resolves an issue in the Team tab where automatic Time Block ending at 11:59 was not occurring
• Resolves an issue with Asset details duplicating each time an Asset was added to a different Work Order
• Resolves an issue where image/attachment object details were overwriting each other
5.5.2
Nov 3, 2023
• Resolves a time tracking formatting issue
5.5.1
Nov 2, 2023
• New feature: customizable create screen for Assets
5.5.0
Oct 12, 2023
• Adds a minimum Time Block duration to the Team tab
5.4.9
Oct 5, 2023
• New feature: forces Quantity to be set on Material Used objects if Estimated Quantity is set
• Resolves a minor Work Order syncing bug for non Crew Lead Fieldworkers
5.4.8
Oct 2, 2023
• Improved debug logging for time tracking
5.4.7
Sep 29, 2023
• Improves time tracking
• New feature: Allows editing of all Time Blocks assigned to the user
5.4.6
Sep 28, 2023
• Allows for the display of Work Orders from other Divisions that are not in the Backlog status
• New feature (if turned on): - Ends Time Blocks at 11:59pm if they are attempted to be tracked overnight
• New feature: Help text in headers
• New feature: Logs Fieldworker app version upon login
5.4.5
Sep 15, 2023
• Resolves minor time tracking issues
5.4.4
Sep 13, 2023
• Resolves minor time tracking issues
5.4.3
Sep 8, 2023
• Resolves an issue in the Team tab while switching Time Block Activities
5.4.2
Sep 8, 2023
• New feature: Parent Asset Work Order History
• Time tracking improvements
• Resolves Backlog Work Order issue where Work Orders from other Divisions were appearing
• Minor bug fixes
5.4.1
Aug 28, 2023
• Resolves an issue with time tracking on iPads
5.4.0
Aug 23, 2023
• Improvements to tracking Time throughout the app; UI/UX improvements when tracking time


5.3.6
Aug 9, 2023
• Resolves an issue with time tracking on Work Orders after refreshing/resetting data on iPad devices
5.3.5
Aug 1, 2023
• Fixes an issue with display order for Services
• Resolves an issue with Backlog Work Orders disappearing after a sync
5.3.4
Jul 28, 2023
• Resolves some time tracking issues
5.3.3
Jul 23, 2023
• New Feature: Daily Work Order Forms
• Segment support for Display Order

ServiceEcho FAQ

Click here to learn how to download ServiceEcho in restricted country or region.
Check the following list to see the minimum requirements of ServiceEcho.
iPhone
Requires iOS 13.0 or later.
iPad
Requires iPadOS 13.0 or later.
iPod touch
Requires iOS 13.0 or later.
ServiceEcho supports English

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