ServiceM8 Phone
For contractors & services
Free
3.0.2for iPhone, iPad and more
Age Rating
ServiceM8 Phone Screenshots
About ServiceM8 Phone
A smarter phone system for trade contractors & services. Take & action client calls efficiently, professionally, anywhere. See which client is calling and their job history. Convert recent calls & voicemails to new jobs. Simplify call diversion after hours. Route business calls to multiple staff, simultaneously. Transfer between staff. Record & transcribe calls, and more.
ServiceM8 Phone extends the power of your ServiceM8 job management with a smart cloud phone system, enabling you to provide great customer experiences, streamline phone call workflows, and drive productive outcomes from phone enquiries.
Provide next-level customer service
With caller identification, any team member can greet clients by name, instantly see their active quotes and work orders on screen, and efficiently action the call’s outcome in ServiceM8.
Make calls more efficient & productive
Streamline phone call workflows, actions and outcomes. Open the client’s active ServiceM8 jobs, create a new job directly from an active or recent call, or record a Call Summary to an existing job’s Diary.
Work remotely
Route business calls to multiple staff members, simultaneously. Staff can make & receive calls from anywhere on iPhone, iPad, or online through the ServiceM8 dashboard & Chrome extension.
Give clients a single point of contact
Route all incoming calls through a single number, and set outgoing calls from all staff to display your business number, so clients always know it’s your business calling.
Gain visibility of phone calls across the business
See incoming calls, missed calls and voicemails from anywhere.
Simplify after-hours call diversion
Incoming calls to your business after hours automatically divert to the team member On Call, or a custom voicemail message.
Enhance team communication & call handling
Quickly call other team members in the business, and efficiently transfer clients on the line to another staff member, from anywhere.
Record & transcribe calls
Improve quality assurance and job history with call events, durations, recordings and transcripts automatically saved to the ServiceM8 job card they’re related to.
Manage enquiries efficiently
Text a booking form to a caller in a few taps while they’re on the line, so they can enter their own details and submit the enquiry online, arriving in your ServiceM8 Inbox.
ServiceM8 Phone is a companion app to ServiceM8 job management software. A ServiceM8 account configured with ServiceM8 Phone is required in order to log in to the ServiceM8 Phone app.
ServiceM8 Phone extends the power of your ServiceM8 job management with a smart cloud phone system, enabling you to provide great customer experiences, streamline phone call workflows, and drive productive outcomes from phone enquiries.
Provide next-level customer service
With caller identification, any team member can greet clients by name, instantly see their active quotes and work orders on screen, and efficiently action the call’s outcome in ServiceM8.
Make calls more efficient & productive
Streamline phone call workflows, actions and outcomes. Open the client’s active ServiceM8 jobs, create a new job directly from an active or recent call, or record a Call Summary to an existing job’s Diary.
Work remotely
Route business calls to multiple staff members, simultaneously. Staff can make & receive calls from anywhere on iPhone, iPad, or online through the ServiceM8 dashboard & Chrome extension.
Give clients a single point of contact
Route all incoming calls through a single number, and set outgoing calls from all staff to display your business number, so clients always know it’s your business calling.
Gain visibility of phone calls across the business
See incoming calls, missed calls and voicemails from anywhere.
Simplify after-hours call diversion
Incoming calls to your business after hours automatically divert to the team member On Call, or a custom voicemail message.
Enhance team communication & call handling
Quickly call other team members in the business, and efficiently transfer clients on the line to another staff member, from anywhere.
Record & transcribe calls
Improve quality assurance and job history with call events, durations, recordings and transcripts automatically saved to the ServiceM8 job card they’re related to.
Manage enquiries efficiently
Text a booking form to a caller in a few taps while they’re on the line, so they can enter their own details and submit the enquiry online, arriving in your ServiceM8 Inbox.
ServiceM8 Phone is a companion app to ServiceM8 job management software. A ServiceM8 account configured with ServiceM8 Phone is required in order to log in to the ServiceM8 Phone app.
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What's New in the Latest Version 3.0.2
Last updated on Mar 5, 2024
Old Versions
Minor fixes and improvements
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Version History
3.0.2
Mar 5, 2024
Minor fixes and improvements
3.0.1
Jan 14, 2024
Minor fixes and improvements
3.0
Jan 8, 2024
Minor fixes and improvements
2.0.3
Oct 28, 2021
Minor fixes and improvements
2.0.2
Oct 4, 2021
Minor fixes and improvements
2.0.1
Sep 28, 2021
Minor fixes and improvements
2.0
Sep 23, 2021
Minor fixes and improvements
1.0.3
Mar 5, 2021
Minor fixes and improvements
1.0.2
Jan 18, 2021
Minor fixes and improvements
1.0.1
Oct 23, 2020
Minor changes and improvements
1.0
Oct 22, 2020
ServiceM8 Phone FAQ
Click here to learn how to download ServiceM8 Phone in restricted country or region.
Check the following list to see the minimum requirements of ServiceM8 Phone.
iPhone
Requires iOS 14.0 or later.
iPad
Requires iPadOS 14.0 or later.
iPod touch
Requires iOS 14.0 or later.
ServiceM8 Phone supports English