ServiceNow Classic
Free
7.0.0for iPhone, iPad
Age Rating
ServiceNow Classic Screenshots
About ServiceNow Classic
NOTE: To take advantage of the fully native capabilities on your iOS device, you must be connected to a ServiceNow Geneva instance or newer.
Change the way people work in the enterprise with the new ServiceNow app for iOS. Stop relying on antiquated, disparate technologies and deliver a modern service experience to everyone in your organization.
ServiceNow for iOS includes:
• Incident Management: Take action immediately and securely, with a mobile-first experience designed for you and your team.
• Connect & Presence: Stop killing productivity with email and collaborate directly with the people that matter, when it matters the most.
• Get The Full Picture: With activity streams and push notifications, get the context you need and know exactly what’s going on the moment it happens.
• Decisions at a Glance: With Apple Watch you can get instant notifications and realtime updates without ever taking your iOS device out of your pocket.
• Workflows On-The-Go: Access your enterprise Service Catalog or make approvals on the way to your next meeting, directly from your iOS device.
• Performance Analytics: Mobile integration empowers users with actionable information and dashboards directly from your iOS device.
Change the way people work in the enterprise with the new ServiceNow app for iOS. Stop relying on antiquated, disparate technologies and deliver a modern service experience to everyone in your organization.
ServiceNow for iOS includes:
• Incident Management: Take action immediately and securely, with a mobile-first experience designed for you and your team.
• Connect & Presence: Stop killing productivity with email and collaborate directly with the people that matter, when it matters the most.
• Get The Full Picture: With activity streams and push notifications, get the context you need and know exactly what’s going on the moment it happens.
• Decisions at a Glance: With Apple Watch you can get instant notifications and realtime updates without ever taking your iOS device out of your pocket.
• Workflows On-The-Go: Access your enterprise Service Catalog or make approvals on the way to your next meeting, directly from your iOS device.
• Performance Analytics: Mobile integration empowers users with actionable information and dashboards directly from your iOS device.
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What's New in the Latest Version 7.0.0
Last updated on Jul 23, 2020
Old Versions
In Paris and future releases, the ServiceNow Classic app no longer receives enhancements or non-priority bug fixes. Administrators can also prevent users with the Classic app from logging into a Paris instance. Please refer to the mobile release notes on the ServiceNow product documentation website for more details.
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Version History
7.0.0
Jul 23, 2020
In Paris and future releases, the ServiceNow Classic app no longer receives enhancements or non-priority bug fixes. Administrators can also prevent users with the Classic app from logging into a Paris instance. Please refer to the mobile release notes on the ServiceNow product documentation website for more details.
6.6
Mar 13, 2020
Fixed:
•Barcode scanning now works with iPhone 11.
Detailed release notes can be found at: https://docs.servicenow.com/bundle/mobile-rn/page/release-notes/mobile-apps/mobile-apps.html
•Barcode scanning now works with iPhone 11.
Detailed release notes can be found at: https://docs.servicenow.com/bundle/mobile-rn/page/release-notes/mobile-apps/mobile-apps.html
6.5
Nov 11, 2019
Here is What’s New for Mobile iOS Patch 6.5:
Fixed:
•When clicking the back button, it responds immediately
Detailed release notes can be found at: https://hi.service-now.com/kb_view.do?sysparm_article=KB0598602
Fixed:
•When clicking the back button, it responds immediately
Detailed release notes can be found at: https://hi.service-now.com/kb_view.do?sysparm_article=KB0598602
6.4
Jul 24, 2019
- Fixed issues with the “email sent” link
- Fixed issues with notifications
Detailed release notes can be found at: https://hi.service-now.com/kb_view.do?sysparm_article=KB0598602
- Fixed issues with notifications
Detailed release notes can be found at: https://hi.service-now.com/kb_view.do?sysparm_article=KB0598602
6.3
May 29, 2019
This version contains stability and security improvements.
Detailed release notes can be found at:
https://hi.service-now.com/kb_view.do?sysparm_article=KB0598602
Detailed release notes can be found at:
https://hi.service-now.com/kb_view.do?sysparm_article=KB0598602
6.2
Nov 24, 2015
- Renamed the existing application to ‘ServiceNow Classic’
- Fixed issue with button colors in some situations
Detailed release notes can be found at: https://hi.service-now.com/kb_view.do?sysparm_article=KB0598602
ServiceNow Classic FAQ
Click here to learn how to download ServiceNow Classic in restricted country or region.
Check the following list to see the minimum requirements of ServiceNow Classic.
iPhone
iPad
ServiceNow Classic supports English, French, German, Japanese, Spanish