ServiceTrade
Free
6.2.0for iPhone, iPad and more
5.1
84 Ratings
ServiceTrade, Inc.
Developer
41 MB
Size
Apr 16, 2024
Update Date
Business
Category
4+
Age Rating
Age Rating
ServiceTrade Screenshots
About ServiceTrade
ServiceTrade is for commercial service contractors. Technicians use the ServiceTrade app to deliver more jobs, report better information, and connect with customers.
With ServiceTrade, commercial service technicians can:
- Access detailed job information
- Record time spent preparing, in transit, and on site
- Add pictures, videos, and audio memos that document your work
- Report problems with pictures, videos, and audio memos
- View asset service history
- Scan and upload paperwork from the field
- Receive schedule updates from the office
ServiceTrade helps eliminate pesky status update phone calls and stops extra trips back to the office to drop off paperwork. With ServiceTrade, you can cut out distractions and focus on providing amazing customer service.
With ServiceTrade, commercial service technicians can:
- Access detailed job information
- Record time spent preparing, in transit, and on site
- Add pictures, videos, and audio memos that document your work
- Report problems with pictures, videos, and audio memos
- View asset service history
- Scan and upload paperwork from the field
- Receive schedule updates from the office
ServiceTrade helps eliminate pesky status update phone calls and stops extra trips back to the office to drop off paperwork. With ServiceTrade, you can cut out distractions and focus on providing amazing customer service.
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What's New in the Latest Version 6.2.0
Last updated on Apr 16, 2024
Old Versions
Improvement(s)
- Significant improvements in error handling
- Improved data backup process within the app
- Correction to memory storage process to allow app to remove out of date files
- Unsynced attachment upload improvements
- Reduced app crashes
- Additional fetching of clock events was added
- Added alerts to notify users about remote clock events was added
- Improved clock event merge logic
- Fixed major and minor UI issues
- Added additional logging of clock event errors
- Updated appearance of sync indicator
- Optimized large data uploads when app is sent to background
Bug Fix(es)
- Sourced items will not pre populate the delivery date causing overdue item issues
- Added a delay to clock out / back in from on break buttons to reduce clock errors caused by rapid consecutive inputs from user
- Images uploaded to a deficiency are no longer duplicated
- Removed ability to add items in mobile app after a job has been completed
- Significant improvements in error handling
- Improved data backup process within the app
- Correction to memory storage process to allow app to remove out of date files
- Unsynced attachment upload improvements
- Reduced app crashes
- Additional fetching of clock events was added
- Added alerts to notify users about remote clock events was added
- Improved clock event merge logic
- Fixed major and minor UI issues
- Added additional logging of clock event errors
- Updated appearance of sync indicator
- Optimized large data uploads when app is sent to background
Bug Fix(es)
- Sourced items will not pre populate the delivery date causing overdue item issues
- Added a delay to clock out / back in from on break buttons to reduce clock errors caused by rapid consecutive inputs from user
- Images uploaded to a deficiency are no longer duplicated
- Removed ability to add items in mobile app after a job has been completed
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Version History
6.2.0
Apr 16, 2024
Improvement(s)
- Significant improvements in error handling
- Improved data backup process within the app
- Correction to memory storage process to allow app to remove out of date files
- Unsynced attachment upload improvements
- Reduced app crashes
- Additional fetching of clock events was added
- Added alerts to notify users about remote clock events was added
- Improved clock event merge logic
- Fixed major and minor UI issues
- Added additional logging of clock event errors
- Updated appearance of sync indicator
- Optimized large data uploads when app is sent to background
Bug Fix(es)
- Sourced items will not pre populate the delivery date causing overdue item issues
- Added a delay to clock out / back in from on break buttons to reduce clock errors caused by rapid consecutive inputs from user
- Images uploaded to a deficiency are no longer duplicated
- Removed ability to add items in mobile app after a job has been completed
- Significant improvements in error handling
- Improved data backup process within the app
- Correction to memory storage process to allow app to remove out of date files
- Unsynced attachment upload improvements
- Reduced app crashes
- Additional fetching of clock events was added
- Added alerts to notify users about remote clock events was added
- Improved clock event merge logic
- Fixed major and minor UI issues
- Added additional logging of clock event errors
- Updated appearance of sync indicator
- Optimized large data uploads when app is sent to background
Bug Fix(es)
- Sourced items will not pre populate the delivery date causing overdue item issues
- Added a delay to clock out / back in from on break buttons to reduce clock errors caused by rapid consecutive inputs from user
- Images uploaded to a deficiency are no longer duplicated
- Removed ability to add items in mobile app after a job has been completed
6.1.3
Apr 3, 2024
ServiceTrade brand update: new designs
6.1.2
Feb 29, 2024
Improvements:
- Enhanced crash analytics
- Enhanced crash analytics
6.1.1
Feb 21, 2024
Summary:
Improvement(s):
-Anything marked “not visible to customer” will now have a hidden eye icon displayed.
Improvement(s):
-Anything marked “not visible to customer” will now have a hidden eye icon displayed.
6.1.0
Feb 1, 2024
New Feature(s)
-Attachment sync to photo library can be toggled on/off
Improvement(s)
-Respect sales tax group assigned by location
-When user syncs after being offline, clock events will sync in a proper order
-Updated primary contact logic to respect admin settings
-General enhancements
Bug Fix(es)
-users can no longer void invoices by staying on the invoice screen
-Location name is now displayed on contacts page
-Updating a deficiency no longer overwrites original salesperson information
-UI error fix- corrected counter for QTY of contacts
-Addressed issue with deficiency reporter changing
-Attachment sync to photo library can be toggled on/off
Improvement(s)
-Respect sales tax group assigned by location
-When user syncs after being offline, clock events will sync in a proper order
-Updated primary contact logic to respect admin settings
-General enhancements
Bug Fix(es)
-users can no longer void invoices by staying on the invoice screen
-Location name is now displayed on contacts page
-Updating a deficiency no longer overwrites original salesperson information
-UI error fix- corrected counter for QTY of contacts
-Addressed issue with deficiency reporter changing
6.0.1
Dec 14, 2023
Mobile user accounts respect [admin attachment] tech activity again
Fixed SSO loading animation
Performance improvements
Fixed SSO loading animation
Performance improvements
6.0.0
Nov 30, 2023
Preparation for future feature release
Bug fixes
Bug fixes
5.4.2
Nov 21, 2023
Attachments can sync to photo app
Ability to bulk delete synced images added in preferences tab
Ability to bulk delete synced images added in preferences tab
5.4.1
Oct 26, 2023
Clockout workflows disabled for helpers- helpers cannot complete appointments
SSO: users are logged out when session expires
Techs can clock out of multi service completion
SSO: users are logged out when session expires
Techs can clock out of multi service completion
5.4.0
Oct 17, 2023
SSO feature released
Fixes for Deficiency page
Incomplete Appt clock-out workflow updated - text is optional
Added "Other" as an option for Incomplete Appt clock-out workflow
Bug fixes
Fixes for Deficiency page
Incomplete Appt clock-out workflow updated - text is optional
Added "Other" as an option for Incomplete Appt clock-out workflow
Bug fixes
5.3
Sep 29, 2023
"On Break" feature released
"Void Invoice" button fixed
Login in screen updated
Bug Fixes
"Void Invoice" button fixed
Login in screen updated
Bug Fixes
5.2.2
Sep 21, 2023
Incomplete clockout reason feature can be toggled off by administration.
5.2.1
Aug 13, 2023
Task Driven workflow
Incomplete Appt Reason
Deficiency Display (counter/tile changes)
Incomplete Appt Reason
Deficiency Display (counter/tile changes)
5.2.0
Jul 25, 2023
Task Driven workflow
Incomplete Appt Reason
Deficiency Display (counter/tile changes)
Incomplete Appt Reason
Deficiency Display (counter/tile changes)
5.1.2
Jul 5, 2023
Bug Fix: If a tech got “insufficient privileges (403)” for deficiency creation, then (s)he could not perform any other legit action on the app.
5.1.1
Jun 21, 2023
Bugfix: Service line is not populated on asset selection during deficiency creation
5.1.0
May 17, 2023
Asset Comments: enables Technician to capture comments at the Asset level
Deficiency workflow changes:Simplified, single page deficiency logging workflow
Deficiency workflow changes:Simplified, single page deficiency logging workflow
5.0.3
Apr 28, 2023
Custom Job Item Description: enables Technician to capture a custom job item description for both adhoc job items and regular job items
5.0.2
Mar 24, 2023
- Job items page UX/UI improvements
-- Planned vs used QTY indicators
-- Mark as Used Workflow enhancements
- Select Job items workflow improvements
-- Improvement Other item workflows
- New shopping card experience for adding bulk job items
-- View Job Name in mobile app
- Project indicator for jobs that are managed as projects
- General performance improvements
-- Planned vs used QTY indicators
-- Mark as Used Workflow enhancements
- Select Job items workflow improvements
-- Improvement Other item workflows
- New shopping card experience for adding bulk job items
-- View Job Name in mobile app
- Project indicator for jobs that are managed as projects
- General performance improvements
5.0.0
Mar 20, 2023
- Job items page UX/UI improvements
- - Planned vs used QTY indicators
- - Mark as Used Workflow enhancements
- Select Job items workflow improvements
- - Improvement Other item workflows
- - New shopping card experience for adding bulk job items
- View Job Name in mobile app
- Project indicator for jobs that are managed as projects
- General performance improvements
- - Planned vs used QTY indicators
- - Mark as Used Workflow enhancements
- Select Job items workflow improvements
- - Improvement Other item workflows
- - New shopping card experience for adding bulk job items
- View Job Name in mobile app
- Project indicator for jobs that are managed as projects
- General performance improvements
4.4.3
Mar 5, 2023
General bug fixes and improvement
4.4.1
Feb 15, 2023
Bug Fix: Default Warehouse setting for the first time not working for some accounts
4.4.0
Nov 29, 2022
Improvement: Ability to review and force sync items created offline which have not synced up with server
4.3.1
Nov 7, 2022
- Access PartsLedger inventory workflows from within mobile app
- General workflow efficiency improvements
- Bug fix: Services not being marked as complete after after clock-out completion
- Bug fix: User specific Service Lines not visible in deficiencies
- Bug fix: Attachment freezing on iPad if commenting purpose
- Other General Bug fixes
- General workflow efficiency improvements
- Bug fix: Services not being marked as complete after after clock-out completion
- Bug fix: User specific Service Lines not visible in deficiencies
- Bug fix: Attachment freezing on iPad if commenting purpose
- Other General Bug fixes
4.3.0
Nov 1, 2022
- Access PartsLedger inventory workflows from within mobile app
- General workflow efficiency improvements
- General Bugfixes - including Services not being marked as complete after after clock-out completion
- General workflow efficiency improvements
- General Bugfixes - including Services not being marked as complete after after clock-out completion
ServiceTrade FAQ
Click here to learn how to download ServiceTrade in restricted country or region.
Check the following list to see the minimum requirements of ServiceTrade.
iPhone
Requires iOS 14.7 or later.
iPad
Requires iPadOS 14.7 or later.
iPod touch
Requires iOS 14.7 or later.
ServiceTrade supports English
