Shopify Ping Shopify Ping Free Get
Shopify Ping

Shopify Ping

Manage customer conversations

2.3.1 for iPhone, iPad
Free
9.7

199 Ratings

Update Date

2020-03-23

Size

37.8 MB

Screenshots for iPhone

More Screenshots for iPad
Shopify Ping Description
Shopify Ping lets you use the power of chat to grow your Shopify business. Manage your marketing activities and build customer relationships from a single app – for free.

A BETTER BUYING EXPERIENCE

Customers who chat with a brand are nearly three times more likely to complete a purchase and half as likely to return their order.

Use Ping to:
• Save time by managing customer conversations from different services within a single app
• Send products, discounts, and new orders from your Shopify store directly inside conversations with just a few taps
• Set hours of availability and manage automated messages while you're available or away
• Support your customers effortlessly and turn conversations into sales

Ping supports managing customer conversations from all your favorite services:

SHOPIFY CHAT
Shopify Chat is a free tool built by Shopify that lets visitors chat live with you while they’re browsing your online store.

APPLE BUSINESS CHAT
Let customers contact you with the Messages app on their iPhone, iPad, or Mac. With Apple Pay, they can even complete purchases without leaving the conversation.

FACEBOOK MESSENGER
Chat with Facebook users who message you through Facebook Messenger.


BUILT-IN ASSISTANCE

Using Ping also gives you access to Kit, your free virtual assistant. Kit helps you expand your reach.

Kit can:
• Make proactive recommendations on how to manage and market your store
• Help you create and edit ads, posts, and emails with rich inline previews
• Execute tasks through conversation, saving you time and effort

Use Kit to help you with:
• Social media posts
• Facebook & Instagram ads
• Retargeting campaigns
• Email marketing
• Inventory sourcing
• Editing product photos
• Search engine optimization
• And more

Shopify Ping is designed exclusively for use with your Shopify store.

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FEEDBACK & SUPPORT

Call us at 1-888-746-7439 for 24/7 support. You can also visit the Shopify Help Center.
Shopify Ping 2.3.1 Update
2020-03-23 Version History
• You will now see recommendations on the main screen to help you get the most out of the app.
• We've improved the experience of managing Kit and the messaging apps that work with Ping.
• We've made improvements in the speed and performance of the app.
• Shopify Ping is now available for the iPad.
• You can now create templated replies to speed up your response time in conversations with customers. Use shortcuts to quickly access your saved replies while typing.
• We've added the ability to set your hours of availability and manage automated messages while you're available or away.

We love hearing your feedback! Please let us know what you think of Shopify Ping by leaving a review.
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More Information
Price:
Free
Version:
2.3.1
Size:
37.8 MB
Update Date:
2020-03-23
Developer:
Shopify Inc.
Language:
English French
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