SmartMobile by Zafire Limited
Free
9.2.11for iPhone, iPad and more
Age Rating
SmartMobile by Zafire Limited Screenshots
About SmartMobile by Zafire Limited
Zafire’s award winning service and repair management software Smart supports best practice business processes and boosts quality, efficiency, and profitability for its customers. Smart is a comprehensive browser-based integrated software suite that has been designed to provide a complete solution for modern repair and service management businesses. All of Smart’s features have been designed by people with in–depth knowledge of the Service, Repair, ERP and CRM industries.
Requirements: This app is an enhancement for use by Zafire’s service and repair management software Smart customers. It will not work with other field management and repair tracking software packages.
Now Smart customers can improve efficiency and communication with their field engineers by giving them the SmartMobile app to use on their ipads or iphones. SmartMobile allows a field engineer to:
•View his or her current job list, which will be updated from Smart in virtually real-time. Visual and aural alerts will ensure that engineers always know when details of new jobs have arrived.
•View full details of each job, including site address, contact name and number, product, service level, visit details, and any associated tasks.
•Accept a job and record its progress using intuitive wizard style screens. The information that will be displayed or requested on each screen will be completely configurable using Smart. Examples of typical information that might be included for each job are:
•Date and time that the journey to the job commenced
•Date and time that the engineer arrived on site
•Duration of the journey
•Cause of the problem
•Action to be taken
•Parts required to complete the job
•Additional remarks or information
•Follow up notes
•Whether the job is chargeable
•Date and time that the job was completed
•Once a job is completed, confirmation from the customer that the work has been carried out to their satisfaction, including their name and signature
All details of the actions that have been recorded on SmartMobile will updated in Smart in virtually real-time and can be viewed Incident Management.
Requirements: This app is an enhancement for use by Zafire’s service and repair management software Smart customers. It will not work with other field management and repair tracking software packages.
Now Smart customers can improve efficiency and communication with their field engineers by giving them the SmartMobile app to use on their ipads or iphones. SmartMobile allows a field engineer to:
•View his or her current job list, which will be updated from Smart in virtually real-time. Visual and aural alerts will ensure that engineers always know when details of new jobs have arrived.
•View full details of each job, including site address, contact name and number, product, service level, visit details, and any associated tasks.
•Accept a job and record its progress using intuitive wizard style screens. The information that will be displayed or requested on each screen will be completely configurable using Smart. Examples of typical information that might be included for each job are:
•Date and time that the journey to the job commenced
•Date and time that the engineer arrived on site
•Duration of the journey
•Cause of the problem
•Action to be taken
•Parts required to complete the job
•Additional remarks or information
•Follow up notes
•Whether the job is chargeable
•Date and time that the job was completed
•Once a job is completed, confirmation from the customer that the work has been carried out to their satisfaction, including their name and signature
All details of the actions that have been recorded on SmartMobile will updated in Smart in virtually real-time and can be viewed Incident Management.
Show More
What's New in the Latest Version 9.2.11
Last updated on Mar 28, 2022
Old Versions
Migrate to Zafire HCP
Show More
Version History
9.2.11
Mar 28, 2022
Migrate to Zafire HCP
9.2.10
Jul 13, 2018
This app has been updated by Apple to display the Apple Watch app icon.
General updates and styling
General updates and styling
3.96
Jun 10, 2013
iOS 6 support.
Supports iphone 5 screen resolution.
Added new functionality.
Supports iphone 5 screen resolution.
Added new functionality.
1.4
Jun 18, 2012
Updates
1.3
Jul 25, 2011
New Build Release.
1.2
Apr 8, 2011
New in this Version:
Various bugs have now been fixed.
Application now remembers the current user state when entering the app from the background.
Various bugs have now been fixed.
Application now remembers the current user state when entering the app from the background.
1.0
Mar 23, 2011
SmartMobile by Zafire Limited FAQ
Click here to learn how to download SmartMobile by Zafire Limited in restricted country or region.
Check the following list to see the minimum requirements of SmartMobile by Zafire Limited.
iPhone
Requires iOS 9.0 or later.
iPad
Requires iPadOS 9.0 or later.
iPod touch
Requires iOS 9.0 or later.
SmartMobile by Zafire Limited supports English
