Sociocs
Social customer care inbox
Free
1.0.39for iPhone, iPad and more
Age Rating
Sociocs Screenshots
About Sociocs
Sociocs is a customer communication tool for your business. It helps you acquire and retain customers, build online reputation, deliver awesome customer service experience, and grow your business.
Business texting, Google Maps & WhatsApp chat, online reviews management, web chat, online forms, and SMS notifications using a single tool shared by your team.
Supported channels on Sociocs: Facebook Messenger, Facebook Post Comments, Mobile App Reviews, Google Business Reviews, Google Business Messaging, Texting/SMS, Telegram Messaging, Web Chat, WhatsApp Messaging, Website Forms.
Business texting, Google Maps & WhatsApp chat, online reviews management, web chat, online forms, and SMS notifications using a single tool shared by your team.
Supported channels on Sociocs: Facebook Messenger, Facebook Post Comments, Mobile App Reviews, Google Business Reviews, Google Business Messaging, Texting/SMS, Telegram Messaging, Web Chat, WhatsApp Messaging, Website Forms.
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What's New in the Latest Version 1.0.39
Last updated on Jan 10, 2024
Old Versions
- Messages screen option to mark conversation replied or unreplied.
- SMS & WhatsApp conversations now shows channel label instead of phone number (when label is added).
- Messages screen header now shows the sender's name and can be tapped to go to the profile.
- Support for HTML rendering of the messages.
- Bug fixes.
- SMS & WhatsApp conversations now shows channel label instead of phone number (when label is added).
- Messages screen header now shows the sender's name and can be tapped to go to the profile.
- Support for HTML rendering of the messages.
- Bug fixes.
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Version History
1.0.39
Jan 10, 2024
- Messages screen option to mark conversation replied or unreplied.
- SMS & WhatsApp conversations now shows channel label instead of phone number (when label is added).
- Messages screen header now shows the sender's name and can be tapped to go to the profile.
- Support for HTML rendering of the messages.
- Bug fixes.
- SMS & WhatsApp conversations now shows channel label instead of phone number (when label is added).
- Messages screen header now shows the sender's name and can be tapped to go to the profile.
- Support for HTML rendering of the messages.
- Bug fixes.
1.0.36
Dec 8, 2022
- Support for audio messages
- Outbound tab channel listing - displaying channel label with the number
- Menu option to help website
- Minor UI fixes
- Outbound tab channel listing - displaying channel label with the number
- Menu option to help website
- Minor UI fixes
1.0.34
Jun 8, 2022
- Reply bar height fix
- SMS issue fix where some received files were showing as not available
- SMS issue fix where some received files were showing as not available
1.0.33
May 19, 2022
- Fix for image not showing when sent with a caption.
1.0.32
Apr 11, 2022
- Fix for new messages showing out of order when opened directly from the notification.
1.0.31
Mar 1, 2022
- Outbound Compose - support for WhatsApp is added.
- Auto saving of typed messages as DRAFT, so that you can switch to different conversation without losing the typed message.
- Theme improvement for better readability.
- Bug fixes.
- Auto saving of typed messages as DRAFT, so that you can switch to different conversation without losing the typed message.
- Theme improvement for better readability.
- Bug fixes.
1.0.30
Dec 15, 2021
- Performance improvements
- Bug fixes
- Bug fixes
1.0.29
Sep 22, 2021
- Support for sending images and files
- Support for Google Business Messaging is added.
- Support for the follow-up alerts within messages screen.
- Bug fixes.
- Support for Google Business Messaging is added.
- Support for the follow-up alerts within messages screen.
- Bug fixes.
1.0.25
Mar 25, 2021
- Name replacement fix for the templates
- Showing error on the messages screen when a channel is disconnected
- Performance improvement
- Bug fixes
- Showing error on the messages screen when a channel is disconnected
- Performance improvement
- Bug fixes
1.0.24
Feb 14, 2021
- Follow-ups feature
- Ability to share secure file upload link
- Bug fixes
- Ability to share secure file upload link
- Bug fixes
1.0.23
Jan 27, 2021
- Ability to add notes for the senders
- Performance improvements
- Performance improvements
1.0.22
Nov 6, 2020
- WhatsApp support for additional provider, Gupshup.
- Bug fixes.
- Bug fixes.
1.0.21
Oct 16, 2020
- Fix for live messages showing out of order in certain cases.
- Other bug fixes.
- Other bug fixes.
1.0.20
Sep 19, 2020
- Support for WhatsApp channel
1.0.19
Sep 15, 2020
- SMS support for multiple countries
- Bug fixes
- Bug fixes
1.0.18
Sep 3, 2020
- SMS support for multiple countries
- Bug fixes
- Bug fixes
1.0.17
Aug 25, 2020
- Support for "Form" channel
- Ability to move archived sender to inbox
- Ability to move archived sender to inbox
1.0.16
Jul 29, 2020
Easier access to the templates menu. Bug fixes.
1.0.15
Jul 7, 2020
Outbound compose - ability to see recently sent messages.
1.0.14
Jul 1, 2020
Better handling of the opened notifications, and time span display. App crash reporting, and analytics to improve future releases. Bug fixes.
1.0.13
Jun 19, 2020
Image file support with SMS (MMS). Audio support for multiple channels. Bug fixes.
1.0.12
Jun 14, 2020
Support for receiving images via SMS (MMS).
1.0.11
May 30, 2020
App performance improvements
1.0.10
Oct 11, 2019
Bug fixes.
1.0.9
Sep 17, 2019
Bug fixes
Sociocs FAQ
Click here to learn how to download Sociocs in restricted country or region.
Check the following list to see the minimum requirements of Sociocs.
iPhone
Requires iOS 11.0 or later.
iPad
Requires iPadOS 11.0 or later.
iPod touch
Requires iOS 11.0 or later.
Sociocs supports English
