Flex Touch

Flex Touch



Free

1.15.3for iPhone, iPad and more
4.7
17 Ratings
MOTOROLA SOLUTIONS, INC
Developer
37 MB
Size
Feb 8, 2024
Update Date
Business
Category
4+
Age Rating
Age Rating
4+
Apps in this category do not contain restricted content.
9+
Apps in this category may contain mild or occasional cartoon, fantasy or real-life violence, as well as occasional or mild adult, sexually suggestive or horrifying content and may not be suitable for children under 9 years of age.
12+
Apps in this category may contain occasional mild indecent language, frequent or intense cartoon or real-life violence, minor or occasional adult or sexually suggestive material, and simulated gambling, and may be for children under 12 years of age.
17+
You must be at least 17 years old to access this App.
Apps in this category may contain frequent and intense offensive language; Frequent and intense cartoon, fantasy or realistic violence: frequent and intense adult, scary and sexually suggestive subjects: as well as sexual content, nudity, tobacco, alcohol and drugs, may not be suitable for children under 17 years of age.
Flex Touch Screenshots
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About Flex Touch

This requires Motorola Flex 6.3 with the 2020.2.2 or later release.

The Flex Touch® app is designed to provide public safety agencies a quick and convenient way to access common Motorola Flex features using a smartphone or tablet.

Personnel with the proper credentials can use Flex Touch to monitor their agency’s calls from anywhere and at any time from the convenience of a mobile device.

Flex Touch allows personnel to search their agency database for names, property, vehicles, and incidents from a mobile device. Personnel can also view Flex Involvements® related to any record. In addition, the module helps promote officer safety by displaying records with warrants or alert warnings.

The user-friendly design makes it easy for personnel to quickly learn how to navigate the app. Flex Touch allows personnel to access real-time call updates by viewing all active calls, call nature, and any assigned units. Each user can customize the list of calls and units within the jurisdiction. Calls are organized by unit status, providing a quick way to see whether officers have arrived on the scene and if a unit’s timer has expired. When a user has been assigned to a call, that information is displayed prominently.

In addition to accessing information, Touch allows first responders to more efficiently complete their work. Users can view call comments and enter their own comments from their mobile device. Using Touch, users can quickly add photos or documents from their mobile device to a record or to a report.

Flex Touch requires that the agency uses Motorola Flex and has already purchased the Flex Touch module.
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What's New in the Latest Version 1.15.3

Last updated on Feb 8, 2024
Old Versions
- Enhancement of error detection and reporting.
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Version History
1.15.3
Feb 8, 2024
- Enhancement of error detection and reporting.
1.15.2
Jan 25, 2024
- Enhancement of error detection and reporting.
1.15.1
Jan 17, 2024
- Enhancement of error detection and reporting.
1.15.0
Dec 4, 2023
- Introduced the Advanced Units Filter capability, which allows users to filter through multiple agencies, zones and call types
- Enhanced and simplified the ability to save and rename call and units filter settings
- Fixed a bug that prevented status changes for some users
- Improved the readability of phone numbers in the call dialog
- Improvements to the security and stability of the system
Note: Unit Filtering by Zones requires the Flex Server to be on version 2023.4+
1.14.1
Oct 24, 2023
- Fix formatting issues on Call Comments
1.14.0
Oct 18, 2023
Announcing Integration with the Motorola 10-21 app! If the 10-21 app is installed on the device, clicking a phone number in Touch will be prompt the user to dial via the 10-21 app! No more cutting and pasting or needing to remember phone numbers!
Other Improvements:
- Fixed font color issue in the dark mode for certain areas within the app
- Minor stability improvements
1.13.1
Sep 28, 2023
- Introduction of the Advanced Call Filter capability, which enables incident filtering through multiple agencies, zones and call types
- Fix for unresponsive app behavior while navigating in the involvements screen
- Fix for unit's status selection
- Overall security and stability improvements
Note: Zones Call Filtering requires the Flex Server to be on version 2023.4+
1.13.0
Sep 25, 2023
- Introduction of the Advanced Call Filter capability, which enables incident filtering through multiple agencies, zones and call types
- Fix for unresponsive app behavior while navigating in the involvements screen
- Overall security and stability improvements

Note: Zones Call Filtering requires the Flex Server to be on version 2023.4+
1.12.0
Jul 31, 2023
- Updated background and text colors to increase readability in both light and dark mode
- Fix loading more than 20 items in Call’s incident and Call’s History
- Fix crash which occurred when opening Search Screen for the first time
- Updated libraries
1.11.1
Jun 13, 2023
Fixed issue with incident searching
1.11.0
Jun 5, 2023
- Fixed issue with scrolling behavior on the Calls and Incidents screen
- Fixed issue with unit status time on smaller screen devices
- Improved typeahead suggestions
- Fixed problem that caused Radio logs history to have extra white space
- Renamed the “My incidents” tab to “Incidents”
- Minor UI improvements
- Fixed a problem with in-app notifications that caused some notifications to be lost
1.10.0
Apr 21, 2023
- Introduction of a unique identifier for each Touch installation as required for CJIS Audit Compliance
- New monitoring tool that will allow faster error detection and correction
- Updated Motorola Solutions logo
- General application stability improvements
- Bug fixes:
- Resolved password authentication bugs
- Adjustments on messages for failure login attempts
1.9.1
Mar 6, 2023
- Updated third-party libraries
- General app stability improvements
- Bug fixes:
-Auto-loading images and search results for iOs
1.9.0
Dec 21, 2022
- Implemented Sex Code dynamically configured from the Flex Client
- Updated third-party libraries
- Implemented the app stability improvements
- Bug fixes
1.8.0
Dec 5, 2022
- Incident History list is now differentiated by call types
- Added filtering and sorting of Incident History list based on call types
- Added filtering of Involvements list
- Improvement to Login screen notifications
- Added ability to change Flex password from Touch after password expires
- Fixed Login issues for agencies on older Flex patches
- Ability to add multiple attachments from device gallery
- Added app notifications highlight for Tablets
- Updated Third-party libraries
- Fixed visual defects
1.7.2
Jul 28, 2022
Due to compatibility issues with a small subset of customers using using older versions of Flex we’ve had to re-release version 1.60. We are looking forward to providing all customers with the recently released features in the coming days.
1.7.1
Jul 26, 2022
- Added functionality to allow users to update Flex password.
- The list of Incident History distributed by types.
- Implemented filtering and sorting of Incident History list.
- Implemented filtering of Involvements list.
- Provided Login screen notifications improvement.
- Third-party libraries have updated.
- Fixed visual defects.
- Layout improvement for certain screens on tablet devices.
1.6.0
Dec 20, 2021
• Implemented comments sorting by date

• Implemented comments filtering by operator name
• Provided ability to expand / collapse comments
• Provided ability to set a minimum rows count of comment
• Added the incident number to the short description of the call on the call list screen
1.5.3
Sep 21, 2021
• Added the ability to open the incident details page from the Call Details screen
• "Connection Lost" message now appears on all pages
• Status bar on iOS devices is now visible
• Improved reverse navigation on the Search Results screen
• Restored search screen tabs when automatically opening after login
• Restored the ability to enter the port value on the Login screen
• Added pagination auto-refresh on the Incident History and Search Results pages
1.5.0
Aug 16, 2021
• Push Notifications on assigned Call updates are available for the non-active device screen
• Detailed in-app Notifications on assigned Call updates are available when using app
• All updated/changed data in assigned Calls are highlighted
• Regular notification about new Touch version available
• Improved Touch app performance while using Incident History screen
• Added scroll to top button on the calls list page
• Selection of HTTP after 3 unsuccessful attempts of login
1.4.0
Jun 2, 2021
• Password Expiration Notifications now supported
• Font size (S, M, L) now configurable in Settings Menu
• Resolved issue when reviewing Attachments
• Improved Night Mode legibility
• App & Server versions now visible in Settings Menu
1.3.3
May 18, 2021
• Removed automated-query in Touch to prevent CPU spikes on the Flex Server
1.3.2
Apr 12, 2021
• Token re-authentication improvements
• 'More Details' button restored on iPads
• Scrolling Search Results no longer can end in a "blank page”
• Pick-lists on the Search Result Details now populate uniformly
• Comments now show consistently in Radio Logs
1.3.1
Mar 9, 2021
• Fixed scroll functionality on Search screen
1.3.0
Mar 3, 2021
• Application technical improvement
• CJIS Notice overlapping fix

Flex Touch FAQ

Click here to learn how to download Flex Touch in restricted country or region.
Check the following list to see the minimum requirements of Flex Touch.
iPhone
Requires iOS 11.0 or later.
iPad
Requires iPadOS 11.0 or later.
iPod touch
Requires iOS 11.0 or later.
Flex Touch supports English, German, Portuguese, Simplified Chinese, Spanish, Turkish

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