StarServ
Enables Blue Star technicians
Free
15.2for iPhone, iPad and more
Age Rating
StarServ Screenshots
About StarServ
StarServ is the official app of Blue Star Limited, India’s leading air conditioning and commercial refrigeration company. StarServ equips authorized technicians of Blue Star’s Customer Service operation to track, respond and service customer requests/complaints. The app enables the technicians to be up to date on their call requests and respond to customers in quick time. An in-built bar code scanner and camera helps the technician to capture the equipment’s serial number and its image.
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What's New in the Latest Version 15.2
Last updated on Sep 29, 2023
Old Versions
Implemented NIC Call Total amount #179584
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Version History
15.2
Sep 29, 2023
Implemented NIC Call Total amount #179584
15.1
Aug 10, 2023
1)Implemented OTP for call cancellation (52/43/53/58)
2)Internal Bug fixes
2)Internal Bug fixes
15.0
Feb 17, 2023
1)New OTP SMS Template based on Department
2)Added ESA Remark field in Additional information section for Service ticket
2)Added ESA Remark field in Additional information section for Service ticket
14.1
Dec 5, 2022
PMS fake call closure validation
14.0
Jul 27, 2022
Service Ticket - Disable Alternate OTP for UPSD service tickets
13.0
Mar 6, 2021
-Service Ticket and Registration Enhancements
12.0
Jan 13, 2021
-Bug Fixes
11.0
Dec 6, 2020
Customer Category Changes
Service Ticket Obligation changes
Product Registration Enhancements.
MR Obligation changes
Service Ticket Obligation changes
Product Registration Enhancements.
MR Obligation changes
10.0
Jun 28, 2020
- Bug Fixes
9.0
Jun 24, 2020
- Bug Fixes
8.0
May 18, 2020
- Minor enhancements and bug fixes
7.0
Mar 6, 2020
1.)Remove Technician section from Service Ticket
2.)Filter technicians dashboard based on service types
3.)Keep save options for checklist only in first page, remove in all other places
4.)Provide search option under Bulk PMS customer screen
2.)Filter technicians dashboard based on service types
3.)Keep save options for checklist only in first page, remove in all other places
4.)Provide search option under Bulk PMS customer screen
6.0
Feb 14, 2020
-Autosave in Checklist.
5.0
Feb 11, 2020
- Search option added for customer ID, customer name, address Under Bulk Checklist
- Provided capability to capture additional alternate email id when closing service ticket or checklist
- Option to complete 20 bulk checklist.
- Updated to show Progress/Loading bar at time of Application Start
- Refresh Button in Menu Drawer
- Provided capability to capture additional alternate email id when closing service ticket or checklist
- Option to complete 20 bulk checklist.
- Updated to show Progress/Loading bar at time of Application Start
- Refresh Button in Menu Drawer
4.0
Dec 9, 2019
- Bug Fixes
3.0
Oct 25, 2019
- Enhancements and Bug fixes
2.0
Oct 13, 2019
- Bug fixes
1.1
Aug 17, 2019
- Minor bug fixes and enhancements
1.0
Aug 4, 2019
StarServ FAQ
Click here to learn how to download StarServ in restricted country or region.
Check the following list to see the minimum requirements of StarServ.
iPhone
Requires iOS 11.0 or later.
iPad
Requires iPadOS 11.0 or later.
iPod touch
Requires iOS 11.0 or later.
StarServ supports English
