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Apps » Utilities » Support.com Connect

Support.com Connect

Support.com

2.5.8 for iPhone, iPad
Free
0

0 Ratings

Update Date

2018-06-12

Size

19.4 MB

Screenshots for iPhone

iPhone
Support.com Connect Description
Support.com Connect instantly for support.

Support.com Cloud® Connect enables customer support representatives to remotely connect to your iOS device and provide a seamless support experience, including the following capabilities:
· Review device information and diagnostics
· Configure WiFi networks and setup email accounts
. SupportCam™ which streams live Camera feed (Only over Wi-Fi) & provides ability to annotate over it (to highlight specific areas).
· Screen Share Support.com Connect app along with ability to co-browse webpages & annotate
· Send and receive chat messages
· Share images and screenshots of specific issues
· Push Custom URLs

To use Connect, simply enter the connection code provided by your customer service representative, check the box to provide your consent, and click Connect.
Support.com Connect 2.5.8 Update
2018-06-12
Feature enhancements
Minor bug fixes
More Information
Price:
Free
Version:
2.5.8
Size:
19.4 MB
Genre:
Utilities
Update Date:
2018-06-12
Developer:
Support.com
Language:
English
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Safe to Download

AppPure.com and the download link of this app are 100% safe. The download link of this app will be redirected to the official App Store site, thus the app is original and has not been modified in any way.

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2.5.8 2018-06-13
Feature enhancements
Minor bug fixes
2.4.11 2018-04-18
Feature enhancements
Minor bug fixes
2.4.1 2017-07-05
Feature enhancements
Minor bug fixes.
2.4.0 2017-06-08
While making it faster and easier to share the camera feed with customer support agents, Support.com Connect is now significantly lighter on storage. Significant performance improvements have been made with this release including minor bug fixes and improvements.
2.3.21 2017-05-03
Agents can now use arrows and ellipses to specifically call out areas of focus while troubleshooting customer issues.
Other bug fixes and improvements are also part of this version.
2.3.20 2017-04-08
Minor bug fix.
2.3.19 2017-04-05
Minor bug fix.
2.3.18 2017-03-08
Enhanced onboarding and connect experience. Improved SMS tap to connect experience.
2.3.17 2017-02-04
Minor bug fix.
2.3.16 2017-01-09
Minor bug fixes.
2.3.15 2017-01-06
Critical bug fix.
2.3.14 2017-01-03
Minor bug fixes.
2.3.13 2016-12-17
Minor Bug Fix.
2.3.12 2016-12-04
Minor bug Fix.
2.3.11 2016-10-21
Minor bug Fix.
2.3.10 2016-10-04
Minor bug fixes.
2.3.9 2016-08-31
Minor bug fixes.
2.3.8 2016-05-18
Minor bug fixes
2.3.7 2016-05-02
Minor bugs and stabilization fixes
2.3.6 2016-03-24
Branding change with minor bug fixes
2.3.5 2016-02-25
Minor Bug Fixes
2.3.4 2016-01-12
Minor bug fixes and performance improvement
2.3.3 2015-12-05
Minor bug fixes and perfomance improvement
2.3.2 2015-11-10
* Bug Fixes
2.3.1 2015-10-16
Bug fixes & SupportCam improvements.