•Access Live Tech Support – Instant access 7 days a week to live tech support via call or chat for all of your connected devices. Get help with setup, installation, device-to-device connectivity, Bluetooth, Wi-Fi and more. Automatically available at no extra cost to all Protection 360® customers.
•File a Claim – With just a few taps, you can file an accidental damage claim for drops, spills or cracks, or a (Hardware Service) mechanical breakdown claim for device malfunctions.
•View Coverage Details – Access your coverage documents and deductible info, as well as FAQs.
•Troubleshoot Your Devices – Get the most out of your devices and discover helpful Step-by-Step Guides.
•Access Your Extras – Enjoy all the Extra Benefits of Protection 360® in one place.Register in the app with your T-Mobile phone number to enable services and verify your eligibility. If you’re not eligible for technical support, that feature will be removed 14 days after registration.
Minor Bug Fixes
Minor Bug Fixes
Minor UI Enhancements and Bug Fixes
Updated Tech PHD branding with T-Mobile’s magenta
Improved application onboarding experience to help first time users better understand what you can do with Tech PHD
New home screen with one touch access to the core Tech PHD features and functionalities
Redesigned in-app claims filing and tracking experience
New floating action button to contact a Personal Help Desk Analyst via push to call/chat or push to call to contact T-Mobile account and billing support.
Convenient access to all P360 bundled benefits like JUMP, ACS, McAfee, and True Key via the Extra’s tab
- Updated UI for Tap to Chat feature
- Fixed Crash when the View coverage documents button is tapped twice.
- Fixed Issue with incorrect deductibles.
* Ability for device protection customers to file a claim for a damaged device
* General bug fixes and performance improvements
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*Step-by-step troubleshooting guides
*T-Mobile store locator
*Access to policy and claims (requires premium subscription)
- 122.5 MB
- Update Date:
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