TechPro2
Micro Key Service Tools
Free
1.0.36for iPhone, iPad and more
6.1
15 Ratings
Micro Key Solutions
Developer
22.5 MB
Size
Sep 1, 2023
Update Date
Business
Category
4+
Age Rating
Age Rating
TechPro2 Screenshots
About TechPro2
TechPro is a mobile tools that complements the Micro Key Solutions (Millennium Series Software). It allows mobile techs to view, sign and complete their pending Work Orders while at customer sites, Techs can connect to the Micro Key Alarms Monitoring Station and Set Alarm System Test mode On/Off while executing repair, maintenance or Alarm System installations.
Features:
- View Work Order Schedule
- Add Notes to Work Orders
- Allow Signing and Completions of Work Order
- View Alarm System Account Information
- Allow Setting Alarm Panel Test Mode On/Off
- View Alarm Panel Signal History
For Alarm Central Stations using Micro Key Software Inc. products.
Features:
- View Work Order Schedule
- Add Notes to Work Orders
- Allow Signing and Completions of Work Order
- View Alarm System Account Information
- Allow Setting Alarm Panel Test Mode On/Off
- View Alarm Panel Signal History
For Alarm Central Stations using Micro Key Software Inc. products.
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What's New in the Latest Version 1.0.36
Last updated on Sep 1, 2023
Old Versions
1. Added Services Performed limit to 8000 characters
2. Added image quality enhancement
3. Added Face Recognition Login on IOS
4. Added connection to open VPN api alternate server
5. Fixed Panel shown on Quick view page with a Refresh issue
6. Fixed Address and link to maps when Care Of field is blank
2. Added image quality enhancement
3. Added Face Recognition Login on IOS
4. Added connection to open VPN api alternate server
5. Fixed Panel shown on Quick view page with a Refresh issue
6. Fixed Address and link to maps when Care Of field is blank
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Version History
1.0.36
Sep 1, 2023
1. Added Services Performed limit to 8000 characters
2. Added image quality enhancement
3. Added Face Recognition Login on IOS
4. Added connection to open VPN api alternate server
5. Fixed Panel shown on Quick view page with a Refresh issue
6. Fixed Address and link to maps when Care Of field is blank
2. Added image quality enhancement
3. Added Face Recognition Login on IOS
4. Added connection to open VPN api alternate server
5. Fixed Panel shown on Quick view page with a Refresh issue
6. Fixed Address and link to maps when Care Of field is blank
1.0.31
Oct 31, 2022
Fixed Login cache issue
1.0.29
Aug 11, 2022
New Features
1. Added Panel, Panel Location, Service Warranty, Service Contract Type under Quick view and Ticket Details.
2. Added Retail and Total Material Price.
3. Added Total Labor Rate.
4. Added Ticket Estimate as a Menu option.
5.On Alarm history, search criteria now allows to search by Alarm Code, Signal Identifier, Zone Description.
Fixes
1.Fixed login undefined error when login stays for more than 12 hours.
2.Fixed Synchronize and Abort menu options when Ticket is downloaded offline.
3. On Alarm history, signal indication bar changed to show No. of records with options 50, 100, 200.
1. Added Panel, Panel Location, Service Warranty, Service Contract Type under Quick view and Ticket Details.
2. Added Retail and Total Material Price.
3. Added Total Labor Rate.
4. Added Ticket Estimate as a Menu option.
5.On Alarm history, search criteria now allows to search by Alarm Code, Signal Identifier, Zone Description.
Fixes
1.Fixed login undefined error when login stays for more than 12 hours.
2.Fixed Synchronize and Abort menu options when Ticket is downloaded offline.
3. On Alarm history, signal indication bar changed to show No. of records with options 50, 100, 200.
1.0.26
Feb 22, 2022
1. Fixed the tickets scaling issue that was occurring on few devices.
2. Fixed the 'Complete Ticket' sync error, by removing the sync icon when the ticket is completed.
2. Fixed the 'Complete Ticket' sync error, by removing the sync icon when the ticket is completed.
1.0.21
Sep 17, 2021
New Features in app
1. App style changes on header of the screen, check boxes and radio buttons
2. Added "Part" in Ticket overview and Quick View screens
3. "Download Offline" option is hidden, when app is offline
Bug fix in app
1. Complete ticket in offline mode was raising an error, fixed by not allowing to complete ticket in offline mode
New Feature that works with scripting (please have your system admin contact Micro Key Solutions Tech support Team)
1. After technician completes a ticket, technician can send a workorder summary email.
Bug fixes that work with scripting
1. Using a non-inventory item from parts list 'data not found' error was shown
2. Schedule of a work order on multiple days was not showing on all the days the work order was scheduled
1. App style changes on header of the screen, check boxes and radio buttons
2. Added "Part" in Ticket overview and Quick View screens
3. "Download Offline" option is hidden, when app is offline
Bug fix in app
1. Complete ticket in offline mode was raising an error, fixed by not allowing to complete ticket in offline mode
New Feature that works with scripting (please have your system admin contact Micro Key Solutions Tech support Team)
1. After technician completes a ticket, technician can send a workorder summary email.
Bug fixes that work with scripting
1. Using a non-inventory item from parts list 'data not found' error was shown
2. Schedule of a work order on multiple days was not showing on all the days the work order was scheduled
1.0.18
May 25, 2021
New Features
1. Added Installed Equipment List with filter and Search option on List View
2. Added ability to Edit and Delete Material online
3. Added ability to Edit and Delete Labor online
4. Added ability to Edit and Delete Material in offline mode
5. Added ability to Edit and Delete Labor in offline mode
6. Ticket downloaded offline is indicated with Download offline icon
Fixes
1. Fixed Alarm History to display the right description
2. Fixed the text format issue, when entered information on services performed from Desktop application was showing incorrectly in TechPro
3. Fixed the issue on Service Ticket\Details tab, Comments field was running the text in one string regardless of hitting enter to write in new line
1. Added Installed Equipment List with filter and Search option on List View
2. Added ability to Edit and Delete Material online
3. Added ability to Edit and Delete Labor online
4. Added ability to Edit and Delete Material in offline mode
5. Added ability to Edit and Delete Labor in offline mode
6. Ticket downloaded offline is indicated with Download offline icon
Fixes
1. Fixed Alarm History to display the right description
2. Fixed the text format issue, when entered information on services performed from Desktop application was showing incorrectly in TechPro
3. Fixed the issue on Service Ticket\Details tab, Comments field was running the text in one string regardless of hitting enter to write in new line
1.0.16
Jan 14, 2021
Pictures are saved automatically when taken.
The default picture Smiley Face has been removed.
Comment box has been enlarged allowing you to see the full text of your note before saving it. You can also edit your comment if necessary before saving it.
The Signature button now shows SAVE instead of Sign.
Put a border around the name field on the Signature screen.
Put border on picture note also.
When your device is held landscape the signature box will expand
Version number is updated properly in the about screen
The default picture Smiley Face has been removed.
Comment box has been enlarged allowing you to see the full text of your note before saving it. You can also edit your comment if necessary before saving it.
The Signature button now shows SAVE instead of Sign.
Put a border around the name field on the Signature screen.
Put border on picture note also.
When your device is held landscape the signature box will expand
Version number is updated properly in the about screen
1.0.14
Oct 30, 2020
Deleting Phone Number issue Fixed.
Don't need to put an account on test to review Signal History
Phone number was hidden after editing a contact phone number.
Also added security compliance questions to Camera usage.
Don't need to put an account on test to review Signal History
Phone number was hidden after editing a contact phone number.
Also added security compliance questions to Camera usage.
1.0.10
Sep 26, 2020
1. Added About option with build number
2. Fixed scrolling issue
3. Forget Me option in menu to clear local data if biometrics crashes app.
Previous Build - Re-themed color to match other Microkey products. Enlarged touch area for menu access.
2. Fixed scrolling issue
3. Forget Me option in menu to clear local data if biometrics crashes app.
Previous Build - Re-themed color to match other Microkey products. Enlarged touch area for menu access.
1.0.9
Sep 17, 2020
user interface changes
allows taking pictures for work orders
biometric login
some bug fixes
allows taking pictures for work orders
biometric login
some bug fixes
1.0.4
Oct 12, 2019
Bug fixes
1.0.3
Jul 23, 2019
Tech Status Updates
Work Order Closing Fix
Signature compatible with MKMS
Other minor UI fixes
Work Order Closing Fix
Signature compatible with MKMS
Other minor UI fixes
1.0.1
Jul 3, 2019
Support for Offline Changes to Service Tickets
Do not lose your changes when internet connection fails
Do not lose your changes when internet connection fails
1.0
Apr 23, 2019
TechPro2 FAQ
Click here to learn how to download TechPro2 in restricted country or region.
Check the following list to see the minimum requirements of TechPro2.
iPhone
Requires iOS 11.0 or later.
iPad
Requires iPadOS 11.0 or later.
iPod touch
Requires iOS 11.0 or later.
TechPro2 supports English
