Trane® Diagnostics
Free
2.1.2for iPhone, iPad and more
Age Rating
Trane® Diagnostics Screenshots
About Trane® Diagnostics
The Trane Diagnostics Mobile App is specifically designed to assist Service Technicians and HVAC companies by streamlining the installation, commissioning, and service processes. By seamlessly integrating with Link Systems, Link Zoning, and Link Relay Panels, the app enhances the overall installation experience. Its user-friendly interface provides step-by-step guidance to HVAC technicians, simplifying the setup process. Moreover, it ensures secure access to customer data and enables real-time monitoring of system alerts, improving problem diagnosis efficiency. With the Dealer Remote Configuration (DRC) functionality, HVAC companies can remotely access and monitor homeowners' Link or smart thermostats, enabling proactive servicing, configuration, and diagnostic support to ensure optimal HVAC system performance. The app's Guided Installation feature simplifies the generation of accurate wiring diagrams and dipswitch settings. Additionally, it offers access to product literature, training videos, and calculators that further support technicians in their day-to-day work.
Please note, this app is not compatible for onsite BLE connections with Trane ComfortLink™ II systems.
Please note, this app is not compatible for onsite BLE connections with Trane ComfortLink™ II systems.
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What's New in the Latest Version 2.1.2
Last updated on Mar 11, 2024
Old Versions
Fixes an issue where some Manual Test Modes were missing for Link 24V Equipment.
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Version History
2.1.2
Mar 11, 2024
Fixes an issue where some Manual Test Modes were missing for Link 24V Equipment.
2.1.1
Feb 20, 2024
Fixes a rare issue with logins
2.1.0
Jan 27, 2024
New Features:
- Support for the Link Relay Panel Launch
- Dealer Remote Configuration (DRC) Support
- New & Improved User Interface for Viewing System Data
- Diagnostics Web Customers & Device Search Integration
- Demo Mode
- Product Literature Search
Numerous Bug Fixes
Updates & Improvements:
- Enhanced App Navigation and Technician Tools
- Updated Link Furnace Simple Run Test
- Onsite SoftAP Link Updates Support Multiple Firmware Versions
- Support for the Link Relay Panel Launch
- Dealer Remote Configuration (DRC) Support
- New & Improved User Interface for Viewing System Data
- Diagnostics Web Customers & Device Search Integration
- Demo Mode
- Product Literature Search
Numerous Bug Fixes
Updates & Improvements:
- Enhanced App Navigation and Technician Tools
- Updated Link Furnace Simple Run Test
- Onsite SoftAP Link Updates Support Multiple Firmware Versions
2.0.4
Jan 5, 2024
Fixes an issue some users encountered when logging in.
2.0.3
Dec 22, 2023
Fixes an issue with logging in for some users.
2.0.2
Nov 4, 2023
Fix a minor bug affecting logins in rare cases
2.0.1
Oct 28, 2023
Bug fixes from recent 2.0.0 release.
2.0.0
Oct 26, 2023
New Features:
• Link Zoning Setup Wizard Support
• Integration with Zendesk Support Tool
• Added Limited Product Literature
• Refrigerant Calculator
• Photo and Notes support for PDF reports
• Link Variable Speed Outdoor Unit and Mitigation Control Board Support
Updates & Improvements:
• BLE and Android Updates
• Updated Menu and Configuration Navigation
• New zoning damper widget for monitoring zoned system status
• Updated Verification Report PDF formatting
• Tablet view enhancements
• Updated Alert Guide for new Link equipment alerts
Numerous Bug Fixes
• Link Zoning Setup Wizard Support
• Integration with Zendesk Support Tool
• Added Limited Product Literature
• Refrigerant Calculator
• Photo and Notes support for PDF reports
• Link Variable Speed Outdoor Unit and Mitigation Control Board Support
Updates & Improvements:
• BLE and Android Updates
• Updated Menu and Configuration Navigation
• New zoning damper widget for monitoring zoned system status
• Updated Verification Report PDF formatting
• Tablet view enhancements
• Updated Alert Guide for new Link equipment alerts
Numerous Bug Fixes
1.7.1
Aug 4, 2023
Bug fixes and minor improvements.
1.7.0
Jun 30, 2023
• Support for Zoned Link Systems and latest Link firmware
• Bug Fixes and Improvements
• Bug Fixes and Improvements
1.6.0
May 4, 2023
New Features
• Link XV17 Variable Speed Outdoor Unit Support
Numerous Bug Fixes
Updates & Improvements
• Shortcut to enable SC360 Sensor from Sensor Setup
• Added new Help Videos
• Guided Installation UX Enhancements
• Link XV17 Variable Speed Outdoor Unit Support
Numerous Bug Fixes
Updates & Improvements
• Shortcut to enable SC360 Sensor from Sensor Setup
• Added new Help Videos
• Guided Installation UX Enhancements
1.5.1
Mar 23, 2023
• New Guided Installation feature enabled for Open BETA phase for all app users
• Minor Bug Fixes for Link systems
• Minor Bug Fixes for Link systems
1.5.0
Mar 7, 2023
New Features
• Link Zoning Support
• Alert Guide
• Ability to scan barcodes for Link 24V board replacement
• Indoor temperature and humidity sensors added to the Equipment Summary
Numerous Bug Fixes
Updates & Improvements
• Notify user of compatibility issues between app version and Link firmware version
• Updated text for Quick Verification tests
• Added indications when indoor sensors are not included in the IDT average
• Updated S8V2-C furnace accessory images
• Added Monitor Data to Manual Test modes
• New dealer help videos
• Link Zoning Support
• Alert Guide
• Ability to scan barcodes for Link 24V board replacement
• Indoor temperature and humidity sensors added to the Equipment Summary
Numerous Bug Fixes
Updates & Improvements
• Notify user of compatibility issues between app version and Link firmware version
• Updated text for Quick Verification tests
• Added indications when indoor sensors are not included in the IDT average
• Updated S8V2-C furnace accessory images
• Added Monitor Data to Manual Test modes
• New dealer help videos
1.4.3
Jan 4, 2023
Fixes an issue connecting to some TAMX Air Handlers in 24V mode
1.4.2
Dec 19, 2022
• Login not required for connections to 24V equipment only
• Gas Heat Verification Test Support
• Gas Heat Verification Test Support
1.4.1
Sep 28, 2022
• Bug fix for Manual Test Modes when connected to 2.0 firmware
1.4.0
Sep 12, 2022
New Features
• Added support for the S8V2-C furnace in both 24v and communicating modes including a new Simple Run Test
• Added support for the TAMX air handler in 24v mode
Updates & Improvements
• Updates for adding and configuring indoor sensors
• Added a new training video for SoftAP Firmware Upgrades
• Added shortcuts to several configuration training videos
• Enhanced experience for the Alerts and Verification Reports displays
Numerous bug fixes
• Added support for the S8V2-C furnace in both 24v and communicating modes including a new Simple Run Test
• Added support for the TAMX air handler in 24v mode
Updates & Improvements
• Updates for adding and configuring indoor sensors
• Added a new training video for SoftAP Firmware Upgrades
• Added shortcuts to several configuration training videos
• Enhanced experience for the Alerts and Verification Reports displays
Numerous bug fixes
1.3.1
May 25, 2022
Fixes an intermittent issue with the initial login failing without an error.
1.3.0
Feb 26, 2022
• Offline Link system upgrades
• Indoor sensor management for non-zoned Link systems
• New Help Training Videos
• General Link Enhancements
• Added Link AC Support
• UX Updates
• Numerous Bug Fixes
• Indoor sensor management for non-zoned Link systems
• New Help Training Videos
• General Link Enhancements
• Added Link AC Support
• UX Updates
• Numerous Bug Fixes
1.2.2
Oct 24, 2021
Bug fixes and minor improvements to improve the Trane® Diagnostics experience.
1.2.0
Oct 10, 2021
Trane® Diagnostics FAQ
Click here to learn how to download Trane® Diagnostics in restricted country or region.
Check the following list to see the minimum requirements of Trane® Diagnostics.
iPhone
Requires iOS 14.0 or later.
iPad
Requires iPadOS 14.0 or later.
iPod touch
Requires iOS 14.0 or later.
Trane® Diagnostics supports English
