asista

asista



免費

2.67for iPhone, iPad and more
ASISTA SOFTWARE SOLUTIONS PRIVATE LIMITED
Developer
43.2 MB
Size
2024年01月18日
Update Date
Business
Category
4+
Age Rating
Age Rating
4+
Apps in this category do not contain restricted content.
9+
Apps in this category may contain mild or occasional cartoon, fantasy or real-life violence, as well as occasional or mild adult, sexually suggestive or horrifying content and may not be suitable for children under 9 years of age.
12+
Apps in this category may contain occasional mild indecent language, frequent or intense cartoon or real-life violence, minor or occasional adult or sexually suggestive material, and simulated gambling, and may be for children under 12 years of age.
17+
You must be at least 17 years old to access this App.
Apps in this category may contain frequent and intense offensive language; Frequent and intense cartoon, fantasy or realistic violence: frequent and intense adult, scary and sexually suggestive subjects: as well as sexual content, nudity, tobacco, alcohol and drugs, may not be suitable for children under 17 years of age.
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About asista

Asista app helps your customers and agents use the asista service on mobile.

At asista, we constantly endeavour to enhance User Experience, and as a step forward in this endeavour we are happy to launch our iOS app for asista. From now your agents will be able to use asista on the move through their iOS mobile without the hassle of waiting to get access to a PC to manage their tickets.

Some of the iOS App features include:

- Create tickets
- Dashboard providing a quick view of tickets for agents and supervisors
- Update Ticket State
- Add comments to ticket
- Forward ticket to agent/team
- View Knowledge Base Articles
- Push Notification
- Support for multiple accounts
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最新版本2.67更新日誌

Last updated on 2024年01月18日
歷史版本
app name changed for app store
Show More
Version History
2.67
2024年01月18日
app name changed for app store
2.66
2024年01月10日
App Name and icon updated
2.65
2023年03月22日
- Bug fixes and improvements.
2.64
2023年02月08日
- Advanced filter is now available in ticket list.
- Bug fixes and improvements.
2.63
2022年12月23日
- Related Kb articles are now available on incident page.
- Bug fixes and enhancements.
2.61
2022年11月14日
- Bug fixes and enhancements.
2.60
2022年11月02日
- Introducing Ticket calendar feature. Now agents can add their ticket events to calendars.
- Bug fixes and enhancements.
2.50
2022年09月12日
- Introducing Ticket scheduling feature.
- Bug fixes and enhancements.
2.30
2022年05月25日
- Service Request feature is included.
- Ticket reopen feature is included.
- Bug fixes and enhancements.
2.20
2022年02月03日
- Agent availability feature is included.
2.19
2022年01月10日
- Timesheet for agents feature is included in this version.
- Bug fixes and improvements.
2.18
2022年01月07日
- Timesheet for agents feature is included in this version.
- Bug fixes and improvements.
2.17
2021年10月11日
- OTP based login feature is introduced.
- Location based Ticket routing.
- Agent specific skill within the Team.
- Bug fixes and improvements.
2.16
2021年08月13日
- Support for SAML Authentication is now available.
2.15
2021年08月03日
- This release contains regular bug fixes and quality improvements.
2.14
2021年07月05日
We are constantly improving the app and adding new features for better user experience. We have now brought in a fresh and re-imaged UI and anonymous users can also create tickets.

2.12
2021年05月28日
- Bug Fixes and Improvements.
2.11
2021年04月19日
- Introducing Happy Code feature for Service Requests.
- bug fixes and improvements.
2.10
2020年12月11日
- Introducing Nested Fields in Ticket form.
- Bug fixes and improvements.
2.9
2020年10月15日
Bugfixes and Improvements
2.8
2020年09月25日
- Sentiment feature is introduced.
- Modified UI for CC & Followers.
2.7
2020年08月25日
- Collaboration feature is introduced.
- Performance enhancements.
2.6
2020年07月12日
- SLA Details integrated into Dashboard.
- Agent and above roles can now edit ticket custom fields.
- Bug fixes and performance enhancements.
2.4
2020年04月28日
- Multiple account support in single app. Now you can quickly switch between the accounts.
- Revamped Tenant URL input screen.
- Bug fixes and Performance improvements.


2.2
2020年03月11日
- Introducing push notification feature in Asista.
- New and improved homepage.
- Minor fixes and performance improvements.

asista FAQ

點擊此處瞭解如何在受限國家或地區下載asista。
以下為asista的最低配置要求。
iPhone
須使用 iOS 11.0 或以上版本。
iPad
須使用 iPadOS 11.0 或以上版本。
iPod touch
須使用 iOS 11.0 或以上版本。
asista支持英文

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