LiveEngage
Message consumers on the go
免費
2.4.3for iPhone, iPad and more
Age Rating
LiveEngage 螢幕截圖
About LiveEngage
The LiveEngage mobile app provides real time messaging between you and your consumers anytime and from any location.
Don't be chained to your desk - take your engagements on the go and never miss an opportunity to create a meaningful connection.
Key features:
• Connect using real time messaging with your consumers
• Receive push notifications whenever your consumers request to connect with you
• View and manage your assigned agents conversations
• Control your availability, as new connections might come at any time!
• A seamless match to your LiveEngage web platform
***The app is currently available through an early access program. Contact your account manager for more information***
Don't be chained to your desk - take your engagements on the go and never miss an opportunity to create a meaningful connection.
Key features:
• Connect using real time messaging with your consumers
• Receive push notifications whenever your consumers request to connect with you
• View and manage your assigned agents conversations
• Control your availability, as new connections might come at any time!
• A seamless match to your LiveEngage web platform
***The app is currently available through an early access program. Contact your account manager for more information***
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最新版本2.4.3更新日誌
Last updated on 2020年03月20日
歷史版本
The app in now open for all LP accounts with messaging operation (GA)
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Version History
2.4.3
2020年03月20日
The app in now open for all LP accounts with messaging operation (GA)
2.4.2
2020年01月02日
Resolved the issue that in some conversations, previous messages (history messages) were not showed in the transcript.
2.4.1
2019年12月10日
The new app version includes:
1. Support for sending and viewing secure forms (for accounts that were configured with secure forms)
2. Support viewing conversations which are not assigned to a skill
3. Resolve iOS13 UI issues
4. Resolve login issue for iPhone SE (4” screen)
5. Additional usability and stability improvements
1. Support for sending and viewing secure forms (for accounts that were configured with secure forms)
2. Support viewing conversations which are not assigned to a skill
3. Resolve iOS13 UI issues
4. Resolve login issue for iPhone SE (4” screen)
5. Additional usability and stability improvements
2.4.0
2019年11月15日
The new app version includes:
1. Support for sending and viewing secure forms (for accounts that were configured with secure forms)
2. Support viewing conversations which are not assigned to a skill
3. Resolve iOS13 UI issues
4. Resolve login issue for iPhone SE (4” screen)
5. Additional usability and stability improvements
1. Support for sending and viewing secure forms (for accounts that were configured with secure forms)
2. Support viewing conversations which are not assigned to a skill
3. Resolve iOS13 UI issues
4. Resolve login issue for iPhone SE (4” screen)
5. Additional usability and stability improvements
2.3.0
2019年09月20日
This version includes two highly anticipated features to the app:
1. Photo sharing - Consumers and Agents can now share photos*
2. Transfer to skill - Agents can transfer conversations to a different skill
In addition
- Push notifications process was improved
- Additional bugs were resolved
* The photo sharing is available according to each channel capabilities (there is a current limitation with ability for agent to send photos to Apple Business Chat)
1. Photo sharing - Consumers and Agents can now share photos*
2. Transfer to skill - Agents can transfer conversations to a different skill
In addition
- Push notifications process was improved
- Additional bugs were resolved
* The photo sharing is available according to each channel capabilities (there is a current limitation with ability for agent to send photos to Apple Business Chat)
2.1.1
2019年08月23日
Bugs fix and general improvements
2.1.0
2019年07月18日
LiveEngage FAQ
點擊此處瞭解如何在受限國家或地區下載LiveEngage。
以下為LiveEngage的最低配置要求。
iPhone
須使用 iOS 11.0 或以上版本。
iPad
須使用 iPadOS 11.0 或以上版本。
iPod touch
須使用 iOS 11.0 或以上版本。
LiveEngage支持英文
