UniFi Access
Manage Doors Anywhere
Free
1.6.4for iPhone, iPad
Age Rating
UniFi Access Screenshots
About UniFi Access
The UniFi Access mobile app is a convenient, comprehensive management tool that allows you and other administrators to oversee every aspect of your Access system, including connected doors, user rosters, reader devices, access cards, and security policies. With the app, you can also view real-time access event logs to maintain full vantage of visitor and employee traffic throughout your workspace.
[Doorbell] Receive a push notification when someone rings a connected doorbell.
[Remote View] Greet visitors remotely with the UA Pro, then grant them access remotely.
[Devices] Add new Access devices and configure a variety of settings, including greeting messages, broadcast names, digital keypad layout, volume, and display brightness.
[Doors] Manage individual doors or group them to instantly make sweeping security alterations on the fly. You can also apply door and floor-specific access policies for enhanced building security.
[Users] Add, edit, and remove users with ease. You can also assign individual and group-level access methods, such as PIN codes or UA Cards.
[Activities] Review detailed access logs and card reader video captures to track on-premises activity anywhere, anytime.
[Cards] Utilize existing NFC cards or assign new UA Cards to system users.
[Doorbell] Receive a push notification when someone rings a connected doorbell.
[Remote View] Greet visitors remotely with the UA Pro, then grant them access remotely.
[Devices] Add new Access devices and configure a variety of settings, including greeting messages, broadcast names, digital keypad layout, volume, and display brightness.
[Doors] Manage individual doors or group them to instantly make sweeping security alterations on the fly. You can also apply door and floor-specific access policies for enhanced building security.
[Users] Add, edit, and remove users with ease. You can also assign individual and group-level access methods, such as PIN codes or UA Cards.
[Activities] Review detailed access logs and card reader video captures to track on-premises activity anywhere, anytime.
[Cards] Utilize existing NFC cards or assign new UA Cards to system users.
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What's New in the Latest Version 1.6.4
Last updated on Apr 12, 2024
Old Versions
Improvements
- Supports unlocking a door by long-tapping or double-tapping the door icon in Dashboard.
- Supports pinning a door by long-tapping its icon in Dashboard.
- Supports unlocking a door by long-tapping or double-tapping the door icon in Dashboard.
- Supports pinning a door by long-tapping its icon in Dashboard.
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Version History
1.6.4
Apr 12, 2024
Improvements
- Supports unlocking a door by long-tapping or double-tapping the door icon in Dashboard.
- Supports pinning a door by long-tapping its icon in Dashboard.
- Supports unlocking a door by long-tapping or double-tapping the door icon in Dashboard.
- Supports pinning a door by long-tapping its icon in Dashboard.
1.6.3
Mar 18, 2024
Overview
- UniFi Access iOS app 1.6.3 supports temporarily keeping a door unlocked and locking a door immediately.
Improvements
- Added support for muting the sound from readers when watching remote live view or answering a call.
- Added support for selecting a predefined schedule when setting a custom unlock schedule in the Policy and Hub details page.
- Added support for the following features in Devices > Hubs > select a hub > Overview. Requires UA Hub/UA Hub Door 4.2.9 or later and Access 1.20.13 or later.
1. Unlock for 10 minutes/30 minutes/1 hour.
2. Leave Unlocked: Keep the door unlocked until it is locked manually.
3. Lockdown: The door will be locked and can only be unlocked remotely or using a physical button.
4. Lock Now: The door will be locked even when a leave unlocked schedule is in effect.
Bugfixes
- Fixed the issue where the pop-up window at the top of the Dashboard did not disappear as expected after sending credentials to users.
- Fixed the issue where the start and end times of a holiday could not be on the same day when editing an access policy.
- UniFi Access iOS app 1.6.3 supports temporarily keeping a door unlocked and locking a door immediately.
Improvements
- Added support for muting the sound from readers when watching remote live view or answering a call.
- Added support for selecting a predefined schedule when setting a custom unlock schedule in the Policy and Hub details page.
- Added support for the following features in Devices > Hubs > select a hub > Overview. Requires UA Hub/UA Hub Door 4.2.9 or later and Access 1.20.13 or later.
1. Unlock for 10 minutes/30 minutes/1 hour.
2. Leave Unlocked: Keep the door unlocked until it is locked manually.
3. Lockdown: The door will be locked and can only be unlocked remotely or using a physical button.
4. Lock Now: The door will be locked even when a leave unlocked schedule is in effect.
Bugfixes
- Fixed the issue where the pop-up window at the top of the Dashboard did not disappear as expected after sending credentials to users.
- Fixed the issue where the start and end times of a holiday could not be on the same day when editing an access policy.
1.6.2
Feb 22, 2024
Bugfixes
- Fixed the app crash issue when accessing UniFi Console via WiFi.
- Fixed the issue where the emergency mode could not be activated on an EAH-8 or Elevator Hub.
- Fixed the issue where doorbells could not be answered from promoted notifications when the app and UniFi Console were in the same local network.
- Fixed the app crash issue when accessing UniFi Console via WiFi.
- Fixed the issue where the emergency mode could not be activated on an EAH-8 or Elevator Hub.
- Fixed the issue where doorbells could not be answered from promoted notifications when the app and UniFi Console were in the same local network.
1.6.1
Feb 6, 2024
Improvements
- Added support for enabling the license-free UniFi Identity in the app.
- Support adding elevator floors in Policies > Add Location.
Bugfixes
- Fixed the issue where the hub wiring diagram in Hub > Output Terminal was reversed compared with the actual situation.
- [Identity Enterprise] Fixed the potential hub adoption issues.
- [Identity Enterprise] Fixed the issue where the assigned access methods, groups, and policy information were not display correctly in the user details page.
- Added support for enabling the license-free UniFi Identity in the app.
- Support adding elevator floors in Policies > Add Location.
Bugfixes
- Fixed the issue where the hub wiring diagram in Hub > Output Terminal was reversed compared with the actual situation.
- [Identity Enterprise] Fixed the potential hub adoption issues.
- [Identity Enterprise] Fixed the issue where the assigned access methods, groups, and policy information were not display correctly in the user details page.
1.5.0
Dec 28, 2023
Improvements
- Added the following feature support for UA Hub and UA Hub Door:
1. Pair cameras and chimes (requires the Access application v1.7.6 or above and the Protect application v2.8.28 or above).
2. Manage floors.
- Added support for ending a doorbell call manually after unlocking a door.
- Added the following feature support for UA Hub and UA Hub Door:
1. Pair cameras and chimes (requires the Access application v1.7.6 or above and the Protect application v2.8.28 or above).
2. Manage floors.
- Added support for ending a doorbell call manually after unlocking a door.
1.4.3
Dec 13, 2023
Bugfixes
- Fixed the issue where videos recorded by Protect cameras couldn’t be played in System Log.
- Fixed the issue where admins sometimes encountered app sign-in failure due to a loop in the multi-factor authentication (MFA) process.
- Fixed the issue where videos recorded by Protect cameras couldn’t be played in System Log.
- Fixed the issue where admins sometimes encountered app sign-in failure due to a loop in the multi-factor authentication (MFA) process.
1.4.2
Dec 5, 2023
Bugfixes
- Fixed the issue where the remote live view sometimes disconnected automatically after 3 seconds.
- Fixed the issue where a doorbell call sometimes couldn’t be answered, showing the message “Connecting”.
- Fixed the issue where support files couldn’t be exported on iPad.
- Fixed the issue where the remote live view sometimes disconnected automatically after 3 seconds.
- Fixed the issue where a doorbell call sometimes couldn’t be answered, showing the message “Connecting”.
- Fixed the issue where support files couldn’t be exported on iPad.
1.4.1
Oct 19, 2023
Improvements
- Added support for editing users’ profile pictures on the user details page.
- Added support for allowing admins to receive notifications in the UniFi Access mobile app when a doorbell is triggered by a doorbell button connected to the REN/Button port (requires Access application 1.9.3 or later).
- The devices managed by another console are now displayed on the Devices page.
- Optimized the user experience when searching for users, groups, and visitors.
Bugfixes
- Fixed the issue where a removed reader could not be discovered by the app.
- Fixed the issue where admins could not sign in to the app locally using their UI or local access accounts.
- Fixed the issue where the Unlock button did not respond when the Door Attendants attempted to unlock doors via the remote view.
- Added support for editing users’ profile pictures on the user details page.
- Added support for allowing admins to receive notifications in the UniFi Access mobile app when a doorbell is triggered by a doorbell button connected to the REN/Button port (requires Access application 1.9.3 or later).
- The devices managed by another console are now displayed on the Devices page.
- Optimized the user experience when searching for users, groups, and visitors.
Bugfixes
- Fixed the issue where a removed reader could not be discovered by the app.
- Fixed the issue where admins could not sign in to the app locally using their UI or local access accounts.
- Fixed the issue where the Unlock button did not respond when the Door Attendants attempted to unlock doors via the remote view.
1.4.0
Sep 17, 2023
Overview
UniFi Access app for iOS v1.4.0 has optimized the user experience and features of the dashboard.
Improvements
- Added support for swiftly activating the Emergency mode directly from the dashboard for rapid response to critical situations.
- Added support for admins to pin doors in the dashboard for easy access to important door statuses.
- Doors are now displayed in a list view in Dashboard > Locations.
UniFi Access app for iOS v1.4.0 has optimized the user experience and features of the dashboard.
Improvements
- Added support for swiftly activating the Emergency mode directly from the dashboard for rapid response to critical situations.
- Added support for admins to pin doors in the dashboard for easy access to important door statuses.
- Doors are now displayed in a list view in Dashboard > Locations.
1.3.5
Aug 31, 2023
[Improvements]
- Changed the app icon.
- Added support for tablet-responsive adjustments.
- Optimized data loading and display for the Dashboard, Devices, and Users pages.
- Optimized the user interface of the Visitor detail page.
- Added support for switching to other UniFi applications in the Dashboard page.
- Added support for the Welcome Flashlight and Status LED options for G2 Pro in Devices > Readers > select a reader > Settings > Advanced.
- Added support for viewing UniFi application and UniFi OS versions in Settings > Console > Console Management.
- Adjusted the NFC card ID display rule to match the display rule in the UniFi Access application.
- Changed the app icon.
- Added support for tablet-responsive adjustments.
- Optimized data loading and display for the Dashboard, Devices, and Users pages.
- Optimized the user interface of the Visitor detail page.
- Added support for switching to other UniFi applications in the Dashboard page.
- Added support for the Welcome Flashlight and Status LED options for G2 Pro in Devices > Readers > select a reader > Settings > Advanced.
- Added support for viewing UniFi application and UniFi OS versions in Settings > Console > Console Management.
- Adjusted the NFC card ID display rule to match the display rule in the UniFi Access application.
1.3.4
Aug 9, 2023
[Bugfixes]
- Fixed the issue where incoming doorbell calls could not be answered when the console was not on the same local network.
- Fixed the issue where incoming doorbell calls had no sound, regardless of whether the console was on the same local network or not.
- Fixed the issue where the Access mobile app could not connect to certain UNVRs.
- Fixed the issue where incoming doorbell calls could not be answered when the console was not on the same local network.
- Fixed the issue where incoming doorbell calls had no sound, regardless of whether the console was on the same local network or not.
- Fixed the issue where the Access mobile app could not connect to certain UNVRs.
1.3.3
Jul 20, 2023
[Improvements]
- Added support for managing visitors on the Users page.
- Added support for connecting to UNVR and UNVR Pro.
- Added support for managing visitors on the Users page.
- Added support for connecting to UNVR and UNVR Pro.
1.3.2
Jun 27, 2023
[Improvements]
- Now the DPS and lock status have been merged and are displayed in Dashboard > Locations. A DPS is used to detect the open or closed status of a door and send the status to the door access system.
- Added support for accessing the remote view in DEVICES > a hub’s details panel > Overview.
- Added support for managing device groups on the Devices page.
- Added support for rooted devices.
- Users will be directed to the UI store when no devices are adopted.
- Now the DPS and lock status have been merged and are displayed in Dashboard > Locations. A DPS is used to detect the open or closed status of a door and send the status to the door access system.
- Added support for accessing the remote view in DEVICES > a hub’s details panel > Overview.
- Added support for managing device groups on the Devices page.
- Added support for rooted devices.
- Users will be directed to the UI store when no devices are adopted.
1.3.1
Jun 14, 2023
[Improvements]
- Now the connection to UniFi Console will route network traffic through both local and remote networks simultaneously.
- Now the connection to UniFi Console will prioritize using the local network, if available when there is a change in the network connection.
- Optimized the user interface of the doorbell notifications.
[Bugfixes]
- Fixed the issue where the app’s account would be signed out when switching back from other UniFi mobile apps.
- Fixed the issue where users were prompted to set up Access when switching networks following a failed console connection.
- Fixed the issue where the Show Doorbell on Screen option for G2 Pro could not be enabled or disabled.
- Fixed the issue where door attendants were able to view the dashboard during a weak network connection.
- Now the connection to UniFi Console will route network traffic through both local and remote networks simultaneously.
- Now the connection to UniFi Console will prioritize using the local network, if available when there is a change in the network connection.
- Optimized the user interface of the doorbell notifications.
[Bugfixes]
- Fixed the issue where the app’s account would be signed out when switching back from other UniFi mobile apps.
- Fixed the issue where users were prompted to set up Access when switching networks following a failed console connection.
- Fixed the issue where the Show Doorbell on Screen option for G2 Pro could not be enabled or disabled.
- Fixed the issue where door attendants were able to view the dashboard during a weak network connection.
1.3.0
May 11, 2023
[Improvements]
- Redesigned the user interface for enhanced clarity and simplicity.
- Added support for using Face ID to authenticate users’ identity before launching their apps and accessing their UniFi Hosts.
- Added support for accessing remote view from UA Pro’s details page.
[Bugfixes]
- Fixed an issue where UniFi Hosts sometimes could not be connected.
- Fixed an issue where the app sometimes crashed while attempting to connect to a UniFi Host.
- Fixed an issue where the app crashed when attempting to connect to a UniFi Host.
- Fixed an issue where the doorbell notifications were silent when the app was open.
- Redesigned the user interface for enhanced clarity and simplicity.
- Added support for using Face ID to authenticate users’ identity before launching their apps and accessing their UniFi Hosts.
- Added support for accessing remote view from UA Pro’s details page.
[Bugfixes]
- Fixed an issue where UniFi Hosts sometimes could not be connected.
- Fixed an issue where the app sometimes crashed while attempting to connect to a UniFi Host.
- Fixed an issue where the app crashed when attempting to connect to a UniFi Host.
- Fixed an issue where the doorbell notifications were silent when the app was open.
1.2.9
May 8, 2023
[Bugfixes]
- Fixed an issue where the app crashed when attempting to connect to a UniFi Host.
- Fixed an issue where the app crashed when attempting to connect to a UniFi Host.
1.2.8
Apr 9, 2023
Improvements
- Optimized the connection speeds for remote view and remote call when the mobile devices and UniFi Hosts are connected to the same local network.
Bug Fixes
- Fixed an issue where the app occasionally required users to sign out and sign back in again to connect to a UniFi Host.
Requirements
- UA Pro v 2.4.182
- UniFi Access application v1.5.11
- Optimized the connection speeds for remote view and remote call when the mobile devices and UniFi Hosts are connected to the same local network.
Bug Fixes
- Fixed an issue where the app occasionally required users to sign out and sign back in again to connect to a UniFi Host.
Requirements
- UA Pro v 2.4.182
- UniFi Access application v1.5.11
1.2.6
Jan 9, 2023
- Streamlined the process of app launch and login.
- Improved the speed of connecting to UniFi OS Consoles.
- Streamlined the process of responding to doorbells.
- Optimized the user interface of remote view.
- UniFi OS Consoles will no longer be displayed in the app if the UniFi Access application is not set up.
- Improved the speed of connecting to UniFi OS Consoles.
- Streamlined the process of responding to doorbells.
- Optimized the user interface of remote view.
- UniFi OS Consoles will no longer be displayed in the app if the UniFi Access application is not set up.
1.2.5
Dec 8, 2022
- Fixed an issue where the Help link was broken.
1.2.4
Nov 18, 2022
- Added the ability to support new UniFi devices.
- Now the app will emit a sound when someone makes a call on a UA Pro when the app is launched.
- Now the app will emit a sound when someone makes a call on a UA Pro when the app is launched.
1.2.3
Oct 10, 2022
- Optimized the device information of the UniFi OS Console Display List.
- Support access to the new UniFi OS Console: UDW.
- Support access to the new UniFi OS Console: UDW.
1.2.2
Aug 30, 2022
[Bug Fixes]
- Fixed an issue where the app could not load the device list under certain conditions.
[Improvements]
- Optimized the process of connecting to UniFi OS Console and switching between UniFi OS Consoles.
- Support hiding the UnFi Access web application that is not running from the UniFi OS Console’s list.
- Allow offline devices to only view but not adjust the device settings.
- Fixed an issue where the app could not load the device list under certain conditions.
[Improvements]
- Optimized the process of connecting to UniFi OS Console and switching between UniFi OS Consoles.
- Support hiding the UnFi Access web application that is not running from the UniFi OS Console’s list.
- Allow offline devices to only view but not adjust the device settings.
1.2.1
Aug 4, 2022
- Fixed an issue that caused the door guards can view the doors that they should have no access to.
- Fixed an issue where the device list crashes when there is too many devices.
- Fixed an issue that caused the reader name to not display in the same order as the application's settings when registering cards in the app for iOS.
- Editing device details must be saved afterward in order to lessen the possibility of a misoperation.
- The capture displaying rule has changed. The dashboard will display the recent 12 captures instead of the 12 captures of the current day.
- Fixed an issue where the device list crashes when there is too many devices.
- Fixed an issue that caused the reader name to not display in the same order as the application's settings when registering cards in the app for iOS.
- Editing device details must be saved afterward in order to lessen the possibility of a misoperation.
- The capture displaying rule has changed. The dashboard will display the recent 12 captures instead of the 12 captures of the current day.
1.2.0
Jul 13, 2022
- Fixed an issue that caused the failure of connecting to a local account after it was logged out from the app.
- Optimized the UX of the Devices section.
- Optimized the process of adopting devices.
- Added the ability to manage devices that support BLE Bridge.
- Support access to the new UniFi OS Console: UDR.
- Optimized the UX of the Devices section.
- Optimized the process of adopting devices.
- Added the ability to manage devices that support BLE Bridge.
- Support access to the new UniFi OS Console: UDR.
1.1.2
May 22, 2022
- Optimized the connection speed to UniFi OS Console.
- Fixed an issue that could cause failure to connect to UniFi OS Console.
- Other issue fixes.
- Fixed an issue that could cause failure to connect to UniFi OS Console.
- Other issue fixes.
UniFi Access FAQ
Click here to learn how to download UniFi Access in restricted country or region.
Check the following list to see the minimum requirements of UniFi Access.
iPhone
Requires iOS 16.0 or later.
iPad
Requires iPadOS 16.0 or later.
UniFi Access supports English
