UNIVERGE BLUE™ CONNECT
Cloud PBX softphone
Free
2.17.0for iPhone, iPad and more
9.1
78 Ratings
NEC CORPORATION OF AMERICA
Developer
137.5 MB
Size
Mar 25, 2024
Update Date
Business
Category
4+
Age Rating
Age Rating
UNIVERGE BLUE™ CONNECT Screenshots
About UNIVERGE BLUE™ CONNECT
Download the UNIVERGE BLUE™ CONNECT mobile app for use with Hosted PBX.
The UNIVERGE BLUE™ CONNECT mobile application transforms your mobile phone into an essential collaboration tool, making teamwork on-the-go easier than ever. Place and receive calls, see who is available, send chat and SMS messages, and manage voicemails all from one application — anytime, anywhere.
Never miss important calls
Extend your business phone number and extension to your mobile phone, so you can place and receive calls on-the-go or even transfer calls from your desktop phone to your mobile device — seamlessly, without interruption.
Easily Collaborate From Anywhere
Your desktop chat is synchronized in real-time with your mobile device so you can stay connected and continue conversations no matter where you are.
Now, with UNIVERGE BLUE™ CONNECT AI Assistant you have the power of generative AI in your palm to access information more easily and help you with daily tasks.
All your important collaboration tools right on your mobile device, including:
• An integrated, searchable corporate contact list
• Team chat and business SMS
• UNIVERGE BLUE™ CONNECT AI Assistant
• One-tap calling of your contacts
• One-tap calling into conference bridges
• The ability to manage multiple calls at once
• Voicemail transcription
• Advanced calling features:
o Call transfers – blind and warm
o Call Flip – quickly flip between mobile and desk phone during active calls
o Call Forwarding - allows greater flexibility to customize call flows based on specific, predetermined schedules, number of rings, and how calls can be directed to other users or phone numbers
o And more!
• Host and Attend meetings (requires UNIVERGE BLUE™ MEET mobile app)
• Securely access and share files (requires UNIVERGE BLUE™ SHARE mobile app)
The UNIVERGE BLUE™ CONNECT Mobile App requires UNIVERGE BLUE™ Hosted PBX account.
* LEGAL DISCLAIMERS
1. It is important that you understand the 911 policies before using this product. For more information on these policies, please see https://www.univerge.blue/legal/2. Call quality may be affected when using Wi-Fi or Cellular Data.
3. International and roaming data charges from your mobile carrier may apply.
4. You are responsible for ensuring that all call recordings comply with any applicable federal or state law (including consent requirements).
The UNIVERGE BLUE™ CONNECT mobile application transforms your mobile phone into an essential collaboration tool, making teamwork on-the-go easier than ever. Place and receive calls, see who is available, send chat and SMS messages, and manage voicemails all from one application — anytime, anywhere.
Never miss important calls
Extend your business phone number and extension to your mobile phone, so you can place and receive calls on-the-go or even transfer calls from your desktop phone to your mobile device — seamlessly, without interruption.
Easily Collaborate From Anywhere
Your desktop chat is synchronized in real-time with your mobile device so you can stay connected and continue conversations no matter where you are.
Now, with UNIVERGE BLUE™ CONNECT AI Assistant you have the power of generative AI in your palm to access information more easily and help you with daily tasks.
All your important collaboration tools right on your mobile device, including:
• An integrated, searchable corporate contact list
• Team chat and business SMS
• UNIVERGE BLUE™ CONNECT AI Assistant
• One-tap calling of your contacts
• One-tap calling into conference bridges
• The ability to manage multiple calls at once
• Voicemail transcription
• Advanced calling features:
o Call transfers – blind and warm
o Call Flip – quickly flip between mobile and desk phone during active calls
o Call Forwarding - allows greater flexibility to customize call flows based on specific, predetermined schedules, number of rings, and how calls can be directed to other users or phone numbers
o And more!
• Host and Attend meetings (requires UNIVERGE BLUE™ MEET mobile app)
• Securely access and share files (requires UNIVERGE BLUE™ SHARE mobile app)
The UNIVERGE BLUE™ CONNECT Mobile App requires UNIVERGE BLUE™ Hosted PBX account.
* LEGAL DISCLAIMERS
1. It is important that you understand the 911 policies before using this product. For more information on these policies, please see https://www.univerge.blue/legal/2. Call quality may be affected when using Wi-Fi or Cellular Data.
3. International and roaming data charges from your mobile carrier may apply.
4. You are responsible for ensuring that all call recordings comply with any applicable federal or state law (including consent requirements).
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What's New in the Latest Version 2.17.0
Last updated on Mar 25, 2024
Old Versions
Bugfixes and performance improvements
Show More
Version History
2.17.0
Mar 25, 2024
Bugfixes and performance improvements
2.16.0
Mar 13, 2024
Effortlessly navigate voicemail messages with our voicemail player's rewind option.
2.15.1
Feb 22, 2024
- Introducing UNIVERGE BLUE™ CONNECT AI Assistant, a business productivity tool using Generative AI to help employees access information more easily and automate repetitive or time-consuming tasks.
- Use Siri to make a call with UNIVERGE BLUE™ CONNECT to a contact or a phone number.
- Monitor the real-time call quality during an active call and switch to the cellular if the network is not sufficient.
- Use Siri to make a call with UNIVERGE BLUE™ CONNECT to a contact or a phone number.
- Monitor the real-time call quality during an active call and switch to the cellular if the network is not sufficient.
2.14.1
Dec 7, 2023
- Agents of the Basic/Advanced Hunt Groups will see Hunt Group label and Hunt Group name on the incoming call push and active call screen when they receive an incoming call to a Hunt group.
- Users will hear a busy tone when the recipients line is busy
- Users will hear a busy tone when the recipients line is busy
2.13.1
Oct 27, 2023
Bugfixes and performance improvements
2.13.0
Oct 11, 2023
- Set Mobile (cellular) calling preference to make and receive calls through SIM for reliable calls in low coverage areas.
- Block incoming calls from external numbers in call history and voicemails. New incoming calls from blocked numbers will be redirected to voicemails.
- Clear view of unread messages with automatic scroll to the New messages separator, enhancing your chat experience.
- Mobile app is now fully compatible with iOS/iPadOS 17, ensuring a seamless experience for users on the latest iOS/iPadOS version.
- Block incoming calls from external numbers in call history and voicemails. New incoming calls from blocked numbers will be redirected to voicemails.
- Clear view of unread messages with automatic scroll to the New messages separator, enhancing your chat experience.
- Mobile app is now fully compatible with iOS/iPadOS 17, ensuring a seamless experience for users on the latest iOS/iPadOS version.
2.10
Jul 21, 2023
- Start a new group MMS from mobile device now - simply create a new SMS chat with several numbers or contacts.
- Use Unite Meetings to create and join meetings now within the Unite mobile app, no separate installation or log in needed. Use the same useful meeting features as before while having the ability to minimize a meeting, answer a chat or call, and then return to the meeting without disruption all within Unite.
- Use Unite Meetings to create and join meetings now within the Unite mobile app, no separate installation or log in needed. Use the same useful meeting features as before while having the ability to minimize a meeting, answer a chat or call, and then return to the meeting without disruption all within Unite.
2.9
May 30, 2023
- Bugfixes and performance improvements
2.7
May 8, 2023
- See the status of Hunt Group agents, calls in queue, and average wait times so you can balance the load of calls coming in
- Bugfixes and performance improvements
- Bugfixes and performance improvements
2.5.1
Dec 13, 2022
Bugfixes and performance improvements
2.5
Nov 17, 2022
- If a call was forwarded to you by some call forwarding rule then you will see the reason for the forward and whom set the rule
- Add a thumb up reaction by double tapping a message
- Tap on your profile picture in the left top corner to use new quick settings menu and edit your status easily
- Open contact details by clicking on a user avatar in channel history
- Add a thumb up reaction by double tapping a message
- Tap on your profile picture in the left top corner to use new quick settings menu and edit your status easily
- Open contact details by clicking on a user avatar in channel history
2.4.30
Oct 18, 2022
Bugfixes and performance improvements
2.4.29
Oct 10, 2022
Performance improvements
2.4.27
Sep 19, 2022
Bugfixes and performance improvements
2.4.26
Aug 30, 2022
Choose if you want to blind or warm (attended) transfer on the active call
Create personal contact with the new phone number type "Extension" and call another user extension number
Create personal contact with the new phone number type "Extension" and call another user extension number
2.4.25
Jul 1, 2022
Minor bugfixes
2.4.24
Jun 21, 2022
- Keep only the main chats in your chat list using Hide conversation.
- Agents of the Basic/Advanced Hunt Groups will be able to log in/out of all available groups at one time.
- Agents of the Basic/Advanced Hunt Groups will be able to log in/out of all available groups at one time.
2.4.23
May 6, 2022
Bugfixes and performance improvements
2.4.22
Apr 6, 2022
Bugfixes and performance improvements
2.4.21
Mar 2, 2022
- Customize your outbound caller ID from the Settings now.
- Agents of the Basic/Advanced groups will be able to view available groups, login to start receiving group calls, and logout to stop receiving them.
- Agents of the Basic/Advanced groups will be able to view available groups, login to start receiving group calls, and logout to stop receiving them.
2.4.20
Feb 4, 2022
Let others know how you feel by setting reactions to a message! Use 3D Touch on any message bubble to see a menu.
2.4.19
Jan 5, 2022
Bugfixes and performance improvements
2.4.18
Dec 3, 2021
- Edit messages - mistakes happen. Use 3D Touch on your message to see Edit option. Applicable for messages not older than 2 days;
- Attract others' attention by mentioning them in public or private channels. Type @ in a channel to see options.
- Attract others' attention by mentioning them in public or private channels. Type @ in a channel to see options.
2.4.17
Oct 1, 2021
Fixed issues with deleting personal contacts
Fixed preview in chat history for GIF files
Fixed preview in chat history for GIF files
2.4.16
Sep 13, 2021
- Use 3D Touch on a message bubble to delete your message
- Use 3D Touch on any message bubble to reply to the message
- Fixed UI issues with landscape orientation on iPad
- Use 3D Touch on any message bubble to reply to the message
- Fixed UI issues with landscape orientation on iPad
UNIVERGE BLUE™ CONNECT FAQ
Click here to learn how to download UNIVERGE BLUE™ CONNECT in restricted country or region.
Check the following list to see the minimum requirements of UNIVERGE BLUE™ CONNECT.
iPhone
Requires iOS 15.0 or later.
iPad
Requires iPadOS 15.0 or later.
iPod touch
Requires iOS 15.0 or later.
UNIVERGE BLUE™ CONNECT supports English, Dutch, French, German, Italian, Japanese, Spanish
