VanMoof
Free
24.1for iPhone, iPad and more
Age Rating
VanMoof Screenshots
About VanMoof
Get the most out of your VanMoof bike with the official app.
It’s all at your fingertips. Lock or unlock your bike, check the battery level, and find where you parked it – all from your phone. Keep an eye out for regular updates geared to take your VanMoof riding experience to the next level.
What can you do with the VanMoof app?
No matter where you are in the app, it will assist you with your smoothest ride yet:
Home
* No keys are needed, your bike smartly recognizes you. Unlock your bike with just a tap or create a personal unlock code to easily unlock your bike without your phone.
* Check how much battery your bike has (and Powerbank if you have one).
* View your current speed, distance, and ride duration on your in-app live dashboard.
* Adjust your bike settings instantly on the home screen. You can change your motor assistance, gears, lights, bell sound, and other bike sounds.
Rides
* Look back at every trip with a detailed ride overview.
* You can view every journey, including the time, distance, maximum and average speed, if you stopped, and how much battery it cost.
* See how you compare to other VanMoof riders in your city and across the World.
Garage
* Find all of your bike information, change your bike settings, and view your MyVanmoof profile.
* Get help with your bike by contacting support or reading the help articles.
* Share your bike with your friends and family.
* Plan a repair appointment at your closest store.
* Mark your bike as missing and send in the Bike Hunters.
* If your bike has Apple Find My, you can see the current status.
Supported bike models
* VanMoof S5 & A5
* VanMoof S4 & X4
* VanMoof S3 & X3
* VanMoof S2 & X2
* VanMoof Electrified S & X
* VanMoof Smart S & X
* VanMoof Smartbike
Disclaimer: App features are dependent on your bike model.
It’s all at your fingertips. Lock or unlock your bike, check the battery level, and find where you parked it – all from your phone. Keep an eye out for regular updates geared to take your VanMoof riding experience to the next level.
What can you do with the VanMoof app?
No matter where you are in the app, it will assist you with your smoothest ride yet:
Home
* No keys are needed, your bike smartly recognizes you. Unlock your bike with just a tap or create a personal unlock code to easily unlock your bike without your phone.
* Check how much battery your bike has (and Powerbank if you have one).
* View your current speed, distance, and ride duration on your in-app live dashboard.
* Adjust your bike settings instantly on the home screen. You can change your motor assistance, gears, lights, bell sound, and other bike sounds.
Rides
* Look back at every trip with a detailed ride overview.
* You can view every journey, including the time, distance, maximum and average speed, if you stopped, and how much battery it cost.
* See how you compare to other VanMoof riders in your city and across the World.
Garage
* Find all of your bike information, change your bike settings, and view your MyVanmoof profile.
* Get help with your bike by contacting support or reading the help articles.
* Share your bike with your friends and family.
* Plan a repair appointment at your closest store.
* Mark your bike as missing and send in the Bike Hunters.
* If your bike has Apple Find My, you can see the current status.
Supported bike models
* VanMoof S5 & A5
* VanMoof S4 & X4
* VanMoof S3 & X3
* VanMoof S2 & X2
* VanMoof Electrified S & X
* VanMoof Smart S & X
* VanMoof Smartbike
Disclaimer: App features are dependent on your bike model.
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What's New in the Latest Version 24.1
Last updated on Apr 4, 2024
Old Versions
- For increased safety, you soon need to enable ‘Repair Mode’ on your bike when you’re dropping off your bike at a partner shop.
- Fixed some bugs; links to help articles are updated, and the app now shows a 12-hour clock if you want to.
- Fixed some bugs; links to help articles are updated, and the app now shows a 12-hour clock if you want to.
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Version History
24.1
Apr 4, 2024
- For increased safety, you soon need to enable ‘Repair Mode’ on your bike when you’re dropping off your bike at a partner shop.
- Fixed some bugs; links to help articles are updated, and the app now shows a 12-hour clock if you want to.
- Fixed some bugs; links to help articles are updated, and the app now shows a 12-hour clock if you want to.
24.0
Feb 12, 2024
In this update we’re adding some new features and revamping others:
- New ‘Battery’ section where you can find more details about the state of the battery or Powerbank. Tap on the battery widget or find it via the settings page.
- Introducing battery notifications. The app can now notify you when your battery is running low, when the bike is fully charged or when the battery hits your pre-defined level. Making it easier for you to be fully charged!
- Setting your unlock code just got easier, with a step-wise approach and better instructions.
- If you force close the app, we’ll notify you touch unlock is not available anymore.
- We’re building up a new help center, until that’s ready we’ve disabled the current help page.
- New ‘Battery’ section where you can find more details about the state of the battery or Powerbank. Tap on the battery widget or find it via the settings page.
- Introducing battery notifications. The app can now notify you when your battery is running low, when the bike is fully charged or when the battery hits your pre-defined level. Making it easier for you to be fully charged!
- Setting your unlock code just got easier, with a step-wise approach and better instructions.
- If you force close the app, we’ll notify you touch unlock is not available anymore.
- We’re building up a new help center, until that’s ready we’ve disabled the current help page.
23.9
Nov 27, 2023
We're happy to continue riding with you, let's go! In this release we're putting some things in order.
- We removed features that can't be used anymore, like the support chat.
- We heard you like the ‘ping’ bell sound, so now you can also select this bell on the S3 & X3. Happy pinging!
- If you have multiple bikes and want to transfer ownership, the selected bike will now be transferred (instead of the one currently active).
- Support for iOS 17.
- For good measure we added some more fun bits. Let's see whether you can find them.
- We removed features that can't be used anymore, like the support chat.
- We heard you like the ‘ping’ bell sound, so now you can also select this bell on the S3 & X3. Happy pinging!
- If you have multiple bikes and want to transfer ownership, the selected bike will now be transferred (instead of the one currently active).
- Support for iOS 17.
- For good measure we added some more fun bits. Let's see whether you can find them.
23.6
Jul 27, 2023
For all of the S5 & A5 riders we have some great updates:
- If your e-shifter is acting up, you can now calibrate your e-shifter with the app. This will solve most issues with the e-shifter, so no need to bring your bike in for repair. Find it in the gear info screen.
- New settings were added for the latest firmware update, 1.4. You can now toggle the deceleration lights, turning indicators and select the speed halo animation.
For everyone else we’ve added some nice iOS features:
- Homescreen widgets. View the battery status or your last rides on your homescreen.
- Shortcuts support. This is a cool one; you can now automate almost all of your bike’s settings using the ‘Shortcuts’ app. This opens up a lot new possibilities to unlock and use your bike! This also means bike settings can be changed using Siri. We’re curious to see what you build!
- Updated WatchOS design.
Thanks for the ride so far! It’s been an honor and pleasure to make an app for such a great community. Let’s see what the future brings. Love from the app team.
- If your e-shifter is acting up, you can now calibrate your e-shifter with the app. This will solve most issues with the e-shifter, so no need to bring your bike in for repair. Find it in the gear info screen.
- New settings were added for the latest firmware update, 1.4. You can now toggle the deceleration lights, turning indicators and select the speed halo animation.
For everyone else we’ve added some nice iOS features:
- Homescreen widgets. View the battery status or your last rides on your homescreen.
- Shortcuts support. This is a cool one; you can now automate almost all of your bike’s settings using the ‘Shortcuts’ app. This opens up a lot new possibilities to unlock and use your bike! This also means bike settings can be changed using Siri. We’re curious to see what you build!
- Updated WatchOS design.
Thanks for the ride so far! It’s been an honor and pleasure to make an app for such a great community. Let’s see what the future brings. Love from the app team.
23.5
Jun 21, 2023
We frequently have updates for your S5 & A5, so that’s why we wanted to make updating the bike easier for you. Starting with this release the app will automatically transfer the update to your bike whenever you’re nearby, and we’ll notify you when the update is ready to be installed. This means you can focus on other stuff while we’re doing updates in the background.
If you’re looking to spice up your homescreen you can now choose one of our colorful app icons!
If you’re looking to spice up your homescreen you can now choose one of our colorful app icons!
23.4.2
May 8, 2023
Bug fixes and performance improvements
23.4.1
May 3, 2023
- We’ve added a new connection troubleshooting screen to help you connect to your bike when the connection is unstable or not working correctly.
Happy riding!
Happy riding!
23.3
Mar 30, 2023
We’re introducing Lock Screen widgets. You can see your bike’s battery level and unlock your bike directly from your Lock Screen on iOS 16. Furthermore we’ve made some fixes for the S5 & A5 firmware update process, and we sprinkled a couple of new illustrations throughout the app.
23.2
Feb 28, 2023
- Are you always looking for the latest and greatest? Want to get ahead of the crowd? We’ve got good news for you, as you can now sign up to be a beta tester in the app. Find the sign up link in the profile page.
- With more firmware updates coming in for the S5 & A5, we’ve smoothed out a couple of bugs in the update process.
- With more firmware updates coming in for the S5 & A5, we’ve smoothed out a couple of bugs in the update process.
23.1
Feb 6, 2023
In this release the following improvements were made:
- Get easier access to help articles in the help section
- Chat with our support team via the help section
- Some other small bug fixes & improvements
- Get easier access to help articles in the help section
- Chat with our support team via the help section
- Some other small bug fixes & improvements
23.0
Jan 16, 2023
In this release we:
- Improved the low battery indication for the S5 & A5
- Allow S5 & A5 owners to share their bike or pass on the ownership
- Improved the firmware update flow for S5 & A5
Happy riding!
- Improved the low battery indication for the S5 & A5
- Allow S5 & A5 owners to share their bike or pass on the ownership
- Improved the firmware update flow for S5 & A5
Happy riding!
22.5.3
Dec 1, 2022
You can now use the app with the S5 & A5! Enjoy all the app features you love, now available with our newest generation of e-bikes.
We've also fixed some bugs and made registering your bike way easier.
We've also fixed some bugs and made registering your bike way easier.
22.5.2
Nov 22, 2022
You can now use the app with the S5 & A5! Enjoy all the app features you love, now available with our newest generation of e-bikes.
We've also fixed some bugs and made registering your bike way easier.
We've also fixed some bugs and made registering your bike way easier.
22.5.1
Nov 16, 2022
You can now use the app with the S5 & A5! Enjoy all the app features you love, now available with our newest generation of e-bikes.
We've also fixed some bugs and made registering your bike way easier.
We've also fixed some bugs and made registering your bike way easier.
22.5
Nov 14, 2022
You can now use the app with the S5 & A5! Enjoy all the app features you love, now available with our newest generation of e-bikes.
We've also fixed some bugs and made registering your bike way easier.
We've also fixed some bugs and made registering your bike way easier.
22.4.3
Sep 13, 2022
This version fixes some bugs on iOS 16.
22.4.2
Sep 12, 2022
This version fixes the crash when opening the VanMoof app on iOS 14.
22.4.1
Sep 5, 2022
Bug fixes and improvements
22.4
Aug 16, 2022
Dashboard is now available!
Introducing a real-time view of your speed, distance, ride duration and battery level. Choose between portrait and landscape mode, and view your location on the map.
Other changes:
– improved home screen animations
– stability improvements and bugfixes
Introducing a real-time view of your speed, distance, ride duration and battery level. Choose between portrait and landscape mode, and view your location on the map.
Other changes:
– improved home screen animations
– stability improvements and bugfixes
22.3.1
Aug 2, 2022
We have fixed some bugs and made general improvements
22.3
Jul 18, 2022
We have fixed some bugs and made general improvements
22.2
Jun 29, 2022
- You are now able to remove your bike from your account in case you want to pass it onto a new owner
- UI improvements
- UI improvements
22.1.2
May 24, 2022
Bug fixes
22.1.1
May 12, 2022
bug fixes
22.1
May 9, 2022
• The app comes in a new look & feel
• You can now change settings and view past rides directly from your home screen
• A new notification center is now accessible from the home screen
• Total rides distance is now visible in the all rides section
• You can now change settings and view past rides directly from your home screen
• A new notification center is now accessible from the home screen
• Total rides distance is now visible in the all rides section
VanMoof FAQ
Click here to learn how to download VanMoof in restricted country or region.
Check the following list to see the minimum requirements of VanMoof.
iPhone
Requires iOS 14.0 or later.
iPad
Requires iPadOS 14.0 or later.
Apple Watch
Requires watchOS 6.0 or later.
iPod touch
Requires iOS 14.0 or later.
VanMoof supports English, Dutch, German, Japanese
