Global Wallet®
Your Visa Prepaid Travel Card
Free
2.7.0for iPhone, Apple Watch and more
Age Rating
Global Wallet® Screenshots
About Global Wallet®
We are winding down the Velocity Global Wallet® program. You will continue to be able to spend or perform ATM withdrawals of your funds until 31 October 2021 and redeem your funds beyond that date. From 1 February 2021, several important changes will occur:
· you will no longer earn Velocity Points via Global Wallet®
· fees will apply to ATM transactions and funds redemptions
The use of the Physical and Virtual cards has been extended as a courtesy to you
and solely for the purposes of making the redemption of funds more convenient.
As a reminder, as of 30 June 2021, you can no longer request a replacement
Physical card, and this remains unchanged.
The last date on which you can use your Physical and Virtual cards has been
extended from 31 July 2021 and will continue to operate up to and including 31
October 2021. Your Virtual card remains available in the Global Wallet App up to
and including 31 October 2021.
However, the last day you can transact in non-AUD currency is 26 September
2021.
From 27 September 2021 and up to and including 31 October 2021, you will be
able to continue to transact or make ATM withdrawals in AUD only.
On or around 28 September, any available balance held in Foreign Currency
Wallets will be converted to AUD. Your non-AUD Foreign Currency Wallets will be
closed at the same time and then the AUD balances will be transferred to your
AUD Wallet within seven days.
From 1 November 2021, you will not be able to use your Physical or Virtual cards
and you will ONLY be able to request redemptions via the Account Centre.
· you will no longer earn Velocity Points via Global Wallet®
· fees will apply to ATM transactions and funds redemptions
The use of the Physical and Virtual cards has been extended as a courtesy to you
and solely for the purposes of making the redemption of funds more convenient.
As a reminder, as of 30 June 2021, you can no longer request a replacement
Physical card, and this remains unchanged.
The last date on which you can use your Physical and Virtual cards has been
extended from 31 July 2021 and will continue to operate up to and including 31
October 2021. Your Virtual card remains available in the Global Wallet App up to
and including 31 October 2021.
However, the last day you can transact in non-AUD currency is 26 September
2021.
From 27 September 2021 and up to and including 31 October 2021, you will be
able to continue to transact or make ATM withdrawals in AUD only.
On or around 28 September, any available balance held in Foreign Currency
Wallets will be converted to AUD. Your non-AUD Foreign Currency Wallets will be
closed at the same time and then the AUD balances will be transferred to your
AUD Wallet within seven days.
From 1 November 2021, you will not be able to use your Physical or Virtual cards
and you will ONLY be able to request redemptions via the Account Centre.
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What's New in the Latest Version 2.7.0
Last updated on Oct 2, 2021
Old Versions
This is another important reminder of the wind down of the Global Wallet program, which follows prior notices dating back to November 2020. As a consideration to you, we have extended the period during which you can use your card from 30 June 2021 to 31 October 2021. Please note, however, that you spend or request any remaining funds by no later than 31 October 2021. You may easily spend your remaining funds via Global Wallet card purchase, or withdraw funds at an ATM anytime; or simply contact us at the customer service number on the back of your card to request a redemption of your funds.
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Version History
2.7.0
Oct 2, 2021
This is another important reminder of the wind down of the Global Wallet program, which follows prior notices dating back to November 2020. As a consideration to you, we have extended the period during which you can use your card from 30 June 2021 to 31 October 2021. Please note, however, that you spend or request any remaining funds by no later than 31 October 2021. You may easily spend your remaining funds via Global Wallet card purchase, or withdraw funds at an ATM anytime; or simply contact us at the customer service number on the back of your card to request a redemption of your funds.
2.6.4
Jul 18, 2019
We update the app as often as possible to make Velocity Global Wallet® the best it can be.
If you have more comments please email support@velocityglobalwallet.zendesk.com, we really appreciate your feedback.
If you have more comments please email support@velocityglobalwallet.zendesk.com, we really appreciate your feedback.
2.6.3
Jul 17, 2019
We update the app as often as possible to make Velocity Global Wallet® the best it can be.
If you have more comments please email support@velocityglobalwallet.zendesk.com, we really appreciate your feedback.
If you have more comments please email support@velocityglobalwallet.zendesk.com, we really appreciate your feedback.
2.6.2
Jun 26, 2019
We update the app as often as possible to make Velocity Global Wallet® the best it can be. In this update we have fixed a few bugs that were recently reported.
If you have more comments please email support@velocityglobalwallet.zendesk.com, we really appreciate your feedback.
If you have more comments please email support@velocityglobalwallet.zendesk.com, we really appreciate your feedback.
2.6.1
Jun 16, 2019
We update the app as often as possible to make Velocity Global Wallet® the best it can be. In this update we have fixed a few bugs that were recently reported.
If you have more comments please email support@velocityglobalwallet.zendesk.com, we really appreciate your feedback.
If you have more comments please email support@velocityglobalwallet.zendesk.com, we really appreciate your feedback.
2.6.0
Jun 8, 2019
Introducing Auto Top-Ups! You can now tailor your account to auto top-up for exactly what you need, it's so handy especially when you're travelling.
2.5.1
Jun 7, 2019
We update the app as often as possible to make Velocity Global Wallet® the best it can be.
If you have comments please email us at support@velocityglobalwallet.zendesk.com, we really appreciate your feedback.
If you have comments please email us at support@velocityglobalwallet.zendesk.com, we really appreciate your feedback.
2.3.6
Jan 13, 2019
We update the app as often as possible to make Velocity Global Wallet® the best it can be.
If you have comments please email us at support@velocityglobalwallet.zendesk.com, we really appreciate your feedback.
If you have comments please email us at support@velocityglobalwallet.zendesk.com, we really appreciate your feedback.
2.3.5
Nov 22, 2018
We update the app as often as possible to make Velocity Global Wallet® the best it can be.
If you have comments please email us at support@velocityglobalwallet.zendesk.com, we really appreciate your feedback.
If you have comments please email us at support@velocityglobalwallet.zendesk.com, we really appreciate your feedback.
2.3.3
Nov 14, 2018
We update the app as often as possible to make Velocity Global Wallet® the best it can be.
In this update we have fixed a few bugs that were recently reported. If you have more comments please email support@velocityglobalwallet.zendesk.com, we really appreciate your feedback.
In this update we have fixed a few bugs that were recently reported. If you have more comments please email support@velocityglobalwallet.zendesk.com, we really appreciate your feedback.
2.3.0
Oct 11, 2018
This version provides an enhanced user experience in the Load and Exchange sections, as well as other improvements to make the most out of your Global Wallet® account. Plus, we've fixed a few bugs that were recently reported.
If you have more comments, please email us at support@velocityglobalwallet.zendesk.com. We really appreciate your feedback.
If you have more comments, please email us at support@velocityglobalwallet.zendesk.com. We really appreciate your feedback.
2.2
Mar 8, 2018
We’re excited to announce our new Apple Watch app that allows you to conveniently and discreetly check your account while you’re out and about. How’s that for a helping hand?
We’ve squished some nasty bugs and released some gorgeous butterflies.
We’ve squished some nasty bugs and released some gorgeous butterflies.
2.1.3
Dec 28, 2017
We update the app as often as possible to make Velocity Global Wallet® the best it can be.
In this update we have fixed a few bugs that were recently reported, we really appreciate your feedback.
In this update we have fixed a few bugs that were recently reported, we really appreciate your feedback.
2.1.2
Nov 22, 2017
We update the app as often as possible to make Velocity Global Wallet® the best it can be.
This version fixes the logout issue that affected people who had biometric login enabled.
This version fixes the logout issue that affected people who had biometric login enabled.
2.1
Nov 4, 2017
The Velocity Global Wallet® app has been upgraded for iPhone X!
You can now use Face ID to login into your Global Wallet® app, and make the most out of your new iPhone X screen.
We've also smashed some minor bugs to improve your overall experience.
We update the app as often as possible to make Global Wallet® the best it can be. We hope you enjoy this update.
You can now use Face ID to login into your Global Wallet® app, and make the most out of your new iPhone X screen.
We've also smashed some minor bugs to improve your overall experience.
We update the app as often as possible to make Global Wallet® the best it can be. We hope you enjoy this update.
2.0.12
Oct 6, 2017
We update the app as often as possible to make Global Wallet® the best it can be. We hope you enjoy this update.
On this version we have addressed some bug fixes and optimized the speed of transactions.
Please continue to send us feedback, we're listening.
On this version we have addressed some bug fixes and optimized the speed of transactions.
Please continue to send us feedback, we're listening.
2.0.11
Jun 7, 2017
We update the app as often as possible to make Global Wallet® the best it can be. We hope you enjoy this update.
Please continue to send us feedback, we're listening.
Please continue to send us feedback, we're listening.
2.0.10
Jun 2, 2017
We update the app as often as possible to make Global Wallet® the best it can be. We hope you enjoy this update.
Please continue to send us feedback, we're listening.
Please continue to send us feedback, we're listening.
2.0.9
May 29, 2017
We update the app as often as possible to make Global Wallet® the best it can be. In this update we added these helpful improvements:
— A new feature that allows you view the estimated total value of all your wallets
— A short cut that makes it easier to exchange funds directly from any wallet
— Some UI improvements that make the history and card section look more attractive
— Fixed a bug that effected some users who were trying to increase their limits.
— Various minor stability enhancements.
We hope you enjoy the changes. Please continue to send us feedback, we're listening.
— A new feature that allows you view the estimated total value of all your wallets
— A short cut that makes it easier to exchange funds directly from any wallet
— Some UI improvements that make the history and card section look more attractive
— Fixed a bug that effected some users who were trying to increase their limits.
— Various minor stability enhancements.
We hope you enjoy the changes. Please continue to send us feedback, we're listening.
2.0.5
Mar 16, 2017
This update fixes a rare bug that would cause the app to crash after logging in. Thank you to everyone who brought this to our attention so that we could quickly fix this issue.
In case you missed the previous version update... You can now load funds directly into your favorite currency!
To enable this behavior, simply navigate to the "Load" section of the app and set your "Default load wallet" to your wallet of choice.
This new update also comes with a new "Load" section design and more information about your account load limits.
Finally, we have also fixed some minor bugs to make your experience better and smoother.
We hope you enjoy the updates!
In case you missed the previous version update... You can now load funds directly into your favorite currency!
To enable this behavior, simply navigate to the "Load" section of the app and set your "Default load wallet" to your wallet of choice.
This new update also comes with a new "Load" section design and more information about your account load limits.
Finally, we have also fixed some minor bugs to make your experience better and smoother.
We hope you enjoy the updates!
2.0.4
Mar 15, 2017
You can now load funds directly into your favorite currency!
To enable this behavior, simply navigate to the "Load" section of the app and set your "Default load wallet" to your wallet of choice.
This new update also comes with a new "Load" section design and more information about your account load limits.
Finally, we have also fixed some minor bugs to make your experience better and smoother.
We hope you enjoy the updates!
To enable this behavior, simply navigate to the "Load" section of the app and set your "Default load wallet" to your wallet of choice.
This new update also comes with a new "Load" section design and more information about your account load limits.
Finally, we have also fixed some minor bugs to make your experience better and smoother.
We hope you enjoy the updates!
2.0.3
Dec 10, 2016
New transaction alerts via push notifications!
You may now choose to receive push notifications after you make a transaction as an alternative to SMS or email. Update your preferences under More > Notifications.
Additional improvements include:
- Change your password and enable/disable Touch ID authentication.
- Enable/Disable notifications and select your preference via push, SMS or email.
This update also includes minor bug fixes to make your experience better and smoother.
If you have not yet activated push notifications for the Velocity Global Wallet® App, please enable them from the iOS home screen under Settings > Privacy.
We hope you enjoy the updates.
You may now choose to receive push notifications after you make a transaction as an alternative to SMS or email. Update your preferences under More > Notifications.
Additional improvements include:
- Change your password and enable/disable Touch ID authentication.
- Enable/Disable notifications and select your preference via push, SMS or email.
This update also includes minor bug fixes to make your experience better and smoother.
If you have not yet activated push notifications for the Velocity Global Wallet® App, please enable them from the iOS home screen under Settings > Privacy.
We hope you enjoy the updates.
2.0.2
Oct 10, 2016
We added a brand new FAQ feature that makes it much easier to find answers to common questions. We also fixed a few things to make sure that everyone has a great experience when using iOS 10.
If you missed the previous version, the last app update brings you:
* An improved design experience
* Touch ID login
* Card block/unblock ability
* Notifications management
We hope you enjoy the updated app.
If you missed the previous version, the last app update brings you:
* An improved design experience
* Touch ID login
* Card block/unblock ability
* Notifications management
We hope you enjoy the updated app.
2.0.1
Sep 18, 2016
We made a few changes to guarantee that iOS 10 users have a great experience using Global Wallet@.
If you missed the previous version, the last app update brings you:
* An improved design experience
* Touch ID login
* Card block/unblock ability
* Notifications management
We hope you enjoy the new app, please let us know how we can improve our products and service anytime.
If you missed the previous version, the last app update brings you:
* An improved design experience
* Touch ID login
* Card block/unblock ability
* Notifications management
We hope you enjoy the new app, please let us know how we can improve our products and service anytime.
2.0
Jul 22, 2016
In addition to allowing you to view your history, exchange currency anytime, access a virtual card, and report card(s) lost/stolen, this app update brings you:
* An improved design experience
* Touch ID login
* Card block/unblock ability
* Notifications management
We hope you enjoy the new app, please let us know how we can improve our products and service anytime.
* An improved design experience
* Touch ID login
* Card block/unblock ability
* Notifications management
We hope you enjoy the new app, please let us know how we can improve our products and service anytime.
Global Wallet® FAQ
Click here to learn how to download Global Wallet® in restricted country or region.
Check the following list to see the minimum requirements of Global Wallet®.
iPhone
Requires iOS 11.0 or later.
Apple Watch
Requires watchOS 5.0 or later.
iPod touch
Requires iOS 11.0 or later.
Global Wallet® supports English
