12.0.0
2023-06-01
Visual Assistance Call:
o Multi-Session Call
- Reopening calls for regular and recurring appointments
- Display missed calls
- Display all sessions
o Call Module Improvements
- Out-of-Call navigation via picture-in-picture
- Chat-Overlay Redesign
- Call-Chat for externals
11.0.0
2023-03-21
• Videocall improvements:
o Feature to mute other participants
o Improved automatic rejoin
o Pre-Call UI
• Pre-fill username for guests: add guest user information to autofill within call invitation link
• Mixed small improvements
10.0.0
2022-07-08
• Chat for externals: chat functionality is now available for external users
• Hyperlinks: links you store in chats, cases, products, etc. are now clickable and redirect to the dedicated webpage
• Revised client navigation
• Copy chat messages on mobile applications
• Change password function for externals
• Pre-fill username for guests: provided user information of guest user, who already had used your solution, are pre-filled when using your system again
• Multiple small improvements
8.0.0
2021-10-28
- Workflows module: map work steps in detail, document use cases; Also simply with the help of a QR code
- Redesign & reorganization of the main menu
- Calendar invitations via e-mail: schedule, postpone or cancel video calls
- File import simplified
- Simplified copy of folder structures with files using "drag & drop"
- Bug fixes & other improvements