vSpaceSOS
Free
1.6.01for iPhone, iPod touch
Age Rating
vSpaceSOS Screenshots
About vSpaceSOS
This is companion application for vSpaceSOS system, IT Helpdesk Systems. With this application , as IT services staff , you can answer customer queries from your iPhone, and resolve issues even when you are away from your desk. The mobile app lets you create service report for customer signing with just a few clicks.
vSpaceSOS system is an online IT Helpdesk Systems that lets your IT department support your users across channels like email, phone, chat and your website.
Key Features
1. Get a quick overview of your helpdesk. Access all the tickets
2. Change ticket details like priorities, agents assigned, status and others
3. Race through routine actions with one-click scenario automations
4. Add watchers to a Service Report
5. Delete Service Report from your phone
6. Answer support calls and save them as tickets to your helpdesk*
7. Log time spent on a ticket
8. Log your location and find rout to your users
vSpaceSOS system is an online IT Helpdesk Systems that lets your IT department support your users across channels like email, phone, chat and your website.
Key Features
1. Get a quick overview of your helpdesk. Access all the tickets
2. Change ticket details like priorities, agents assigned, status and others
3. Race through routine actions with one-click scenario automations
4. Add watchers to a Service Report
5. Delete Service Report from your phone
6. Answer support calls and save them as tickets to your helpdesk*
7. Log time spent on a ticket
8. Log your location and find rout to your users
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What's New in the Latest Version 1.6.01
Last updated on May 14, 2020
Old Versions
-Fix bugs
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Version History
1.6.01
May 14, 2020
-Fix bugs
1.5.03
Mar 14, 2020
-Add pending reason
-Change resolution detail to be drop down
-Fix bug
-Change resolution detail to be drop down
-Fix bug
1.5.02
Dec 29, 2019
-Edit text of status reason and detail
-Fixed bug
-Fixed bug
1.4.01
May 29, 2019
add new feature
spare unit
spare unit
1.3.9
Dec 7, 2018
-Add button phone number
1.2.7
Sep 27, 2018
vSpaceSOS FAQ
Click here to learn how to download vSpaceSOS in restricted country or region.
Check the following list to see the minimum requirements of vSpaceSOS.
iPhone
Requires iOS 8.0 or later.
iPod touch
Requires iOS 8.0 or later.
vSpaceSOS supports English