We make WHOOSH for you to enjoy the city without the "smell of gasoline and expensive perfume" (we mean public transport, taxis and traffic jams).
HOW TO USE A SCOOTER
You control it through a free application (except for scooter control, of course).
- Register in two clicks.
- Find the scooter closest to you on the map;
- Scan the QR code on the scooter with the application, it will unlock it. Digital!
- Follow the progress of the trip: number of minutes, speed, travel zones and other important info;
- After completing the trip, click “block”, the scooter will be ready for another whoosher.
The app will help you with every step. It is important for us that your trips on our electric scooter are safe and exciting, and service is understandable and flawless.
WHAT ELSE IS COOL
- Speed up to 25 km/h.
- Bright headlight for traveling in the dark.
- The charge is good for 30 kilometers
- No need to charge the scooter by yourself.
- Anyone can handle driving.
- GPS tracking and detailed trip statistics. Rental
- All parking for scooters are marked on the map in the application.
You can receive free trips for testing the service or for gift codes, all the news will be in the app.
For the rest it’s quite the same rules. You should inform the rider about them. You and your account will be liable for your friend’s actions during the ride.
Minor bugs fixed.
We have added language interface selecting feature for iOS13.
We have revised the application's graphic design and it became even more enjoyable to use.
Minor bug fixes.
There were cases when someone rented a scooter 2 minutes before you got there, during high demand. That's it! It won't happen anymore — you will be able to book a scooter. It will be locked, and nobody will rent it. Once the booking time is up, a trip starts automatically, if the booking is not cancelled.
Trip insurance is now available! It covers cases of damage to the health or property of the person, who rented the scooter, and third parties affected by the actions of the person, who rented the scooter. For instance, if a phone crashes because of a sudden twist — it will be covered by the insurance. Check the app for details. You can cancel the insurance before your trip start — there is a special button in the app.
Whoosh is now available in Sochi and we hope to operate there all year round! The season is over in Moscow and Novosibirsk — they've gone for winter holidays, and we will soon finish in St. Petersburg.
We will definitely come back by spring 2020!
Made some changes in displaying battery charges and fare for particular scooter during the ride and after. Hope now it’s more convenient.
Fixed a minor bug occurred while finishing the ride. Now it looks like parking and finishing a ride should go as smoothly as possible.
If you have anything we should know about updates or service, don’t hesitate to feedback us here in comments. Keep in touch.
Some caches were also been removed. Now we even more stable.
And now we are going to answer the most popular question: scooters will be available till the end of October, if the weather will be fine.
Minor bugs fixed.
Telegram support chat link has been configured — now it opens Telegram App (if it is installed), but not the web version only.
Apple Pay appearance has been fixed.
Dynamic pricing in Moscow now evaluates the factors, that have an impact on travel cost reduction, more accurately, for example, it calculates the remaining battery charge and local demand.
Inter alia, we now take remaining charge and scooter's local demand into account.
Minor bugs fixed. We keep making our service and application easier and more convenient.
As a reminder, the dynamic pricing is only available in Moscow.
We are happy to meet more and more Whooshers every day!
Now from 5₽ per minute and from 0₽ start price. We more than doubled our scooters park!
We improved our pricing policy - now we use flexible fare. It’s complicated and depends of scooters’ model. It could be a bit higher or cheaper than the basic one.
Flexible fare benefits user, who can chose low cost period to ride and help us improve scooters’ utilization.
We hope, that some of you will appreciate low cost morning time to get to job or will enjoy night ride.
The App will show you the fare applied after you’ve chosen a scooter. Now the flexible fare is only for Moscow, afterwards we are going to apply it in others cities.
You can send us perfect photos after finishing ride. We’ve added a feature to take another photo before sending it if the previous one isn’t perfect.
Some users had troubles to see battery charge on the map before starting a ride. We’ve cured this bug.
And one more good news for today, but not about our App - our scooters are in St. Petersburg now!
Stay in touch,
For signed up users the security code from the push message fulfilled automatically.
In case if you have a bad network connection and App can’t upload all information it will show you a message instead of out of date information about available scooters.
There is “Delete my account” feature at the user’s profile section. For those who decided get back to the classic movement. Be aware after deleting your account, it is impossible to restore data.
Catched some nozzy bugs occurred while sending the photos at the end of your great ride and also we had fixed the Light on/off button to make your ride more comfortable.
Finally, if you didn’t caught we had launched in the middle of the Russia at Novosibirsk Academic city and getting everything ready to start our service in the North capital.
Moving forward to make our service even better. Stay in touch,
After this update all registered riders need to log in again, So sorry for that.
As usually, corrected some minor, but noisy bugs and improved stability. By the way If your ride less than 1 km will be shown in meters.
Keep in touch! It will be cool!
Keep in touch! Enjoy your rides!
Now App startup is really fast.
Simplify photo verification process. Now after the ride you must take two photos: the first of parking and chained scooter and the second - snapped lock.
Some smartphones had issues such as scooters double showing on the map, app got hung after accepting Public Offer - got it all fixed.
Aiming to perfection! Keep in touch! Enjoy your rides!
Added the ability to edit mail in the user profile.
Has started to show refunds of travel payments In the travels story.
Stay connected and enjoy a trip!
Change Lock Manual. Hope, it’s now easier to get what to do.
Scooter’s light turns on automatically when the twilight falls.
User can now connect Apple Pay with different cards.
Reviewed and corrected parking zones displaying at the map in App. Now, it’s intuitively understandable whether the ride’s allowed or not.
We’ve fixed some bugs to make App more steady.
Keep in touch.
Now you can see parking spots before you start a ride. You can turn off/on parking lots and riding area displaying on the map. Please use layer icon on the map.
When your ride is on, there are map and ride details on your screen half and half. Now you can hide ride details and have more space for the map on your screen!
There are answers for FAQ in support tab from now on. Together with Whoosh mobile app chat there are links to Telegram and Facebook chats for your convenience.
We’ve killed some nasty bugs appeared on particular devices.
Moving forward to make our service even better.
Stay in touch, Whoosh Team
We have got a new bunch of stuff fixed. We update the app to make your Whoosh scooter ride experience even better.
Stay in touch, Whoosh Team
This update includes some fixes and improvements to the Scooters map, it moves much better and smoothly.
iPhone XR issues with interface has been fixed as well.
The trip screen has been updated and now you should always see a trip duration.
Stay in touch, Whoosh Team
The main thing’s done is enhancing parking lock screen functionality. Now there are detailed guide and rearranged buttons.
Made an additional finish the ride confirmation in order to prevent unintentional button tap.
We added finish the ride photo confirmation feature. You’ll need to snap the parked and locked scooter. Give us good and nice photo of scooter chained to the bike parking lot, so we can see that the scooter and lock aren’t damaged and confirm that the scooter’s parked correctly.
We’ve made some other minor improvements to make our service better and we’ll keep doing it further.
Regards, Whoosh development team
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- Release Date:
- Whoosh Ltd.
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