Widex Remote Care
Free
1.4.0for iPhone, iPad and more
Age Rating
Widex Remote Care Screenshots
About Widex Remote Care
With the WIDEX REMOTE CARE™ app you can get your Widex hearing aids fine-tuned remotely - in your home, at work or wherever it's convenient for you.
- See and talk to your hearing care professional by video
- Get your Widex hearing aids fine-tuned remotely in real time
- Test your hearing aids in real life
With the WIDEX REMOTE CARE app you can easily connect your phone to your hearing aids via REMOTE LINK.
The WIDEX REMOTE CARE app is compatible with these WIDEX hearing aids*:
- WIDEX MOMENT™
- WIDEX EVOKE™
- WIDEX BEYOND™
- WIDEX UNIQUE™
- WIDEX DREAM™
*Except for CIC-M hearing aids.
The WIDEX REMOTE CARE app is verified with the following devices*:
- iPhone 15 Pro Max
- iPhone 15 Pro
- iPhone 15 Plus
- iPhone 15
- iPhone 14 Pro Max
- iPhone 14 Pro
- iPhone 14 Plus
- iPhone 14
- iPhone 13 Pro Max
- iPhone 13 Pro
- iPhone 13
- iPhone 12 Pro Max
- iPhone 12 Pro
- iPhone 12
- iPhone 11 Pro Max
- iPhone 11 Pro
- iPhone 11
- iPhone XS Max
- iPhone XS
- iPhone XR
- iPhone X
- iPhone 8 Plus
- iPhone 8
- iPhone SE
- iPad Pro 12.9" 3. gen
- iPad Pro 12.9" 2. gen
- iPad Pro 11"
- iPad Pro 10.5"
- iPad Air 3
- iPad Mini 5
- iPad Mini 4
*Some smartphone manufacturers may have variants for which we can't guarantee perfect functionality in every case. Please check in advance if your smartphone works well with the WIDEX REMOTE CARE app.
Product number: 5 300 0039
- See and talk to your hearing care professional by video
- Get your Widex hearing aids fine-tuned remotely in real time
- Test your hearing aids in real life
With the WIDEX REMOTE CARE app you can easily connect your phone to your hearing aids via REMOTE LINK.
The WIDEX REMOTE CARE app is compatible with these WIDEX hearing aids*:
- WIDEX MOMENT™
- WIDEX EVOKE™
- WIDEX BEYOND™
- WIDEX UNIQUE™
- WIDEX DREAM™
*Except for CIC-M hearing aids.
The WIDEX REMOTE CARE app is verified with the following devices*:
- iPhone 15 Pro Max
- iPhone 15 Pro
- iPhone 15 Plus
- iPhone 15
- iPhone 14 Pro Max
- iPhone 14 Pro
- iPhone 14 Plus
- iPhone 14
- iPhone 13 Pro Max
- iPhone 13 Pro
- iPhone 13
- iPhone 12 Pro Max
- iPhone 12 Pro
- iPhone 12
- iPhone 11 Pro Max
- iPhone 11 Pro
- iPhone 11
- iPhone XS Max
- iPhone XS
- iPhone XR
- iPhone X
- iPhone 8 Plus
- iPhone 8
- iPhone SE
- iPad Pro 12.9" 3. gen
- iPad Pro 12.9" 2. gen
- iPad Pro 11"
- iPad Pro 10.5"
- iPad Air 3
- iPad Mini 5
- iPad Mini 4
*Some smartphone manufacturers may have variants for which we can't guarantee perfect functionality in every case. Please check in advance if your smartphone works well with the WIDEX REMOTE CARE app.
Product number: 5 300 0039
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What's New in the Latest Version 1.4.0
Last updated on Nov 10, 2023
Old Versions
Changed to new improved video solution.
Show More
Version History
1.4.0
Nov 10, 2023
Changed to new improved video solution.
1.3.4
Apr 20, 2023
Show REMOTE LINK low battery info on Remote Care app.
Show battery percentage information when battery is low or very low.
Show REMOTE LINK disconnected info.
Show battery percentage information when battery is low or very low.
Show REMOTE LINK disconnected info.
1.3.3
Apr 14, 2022
This latest version of the Remote Care app resolves the problem with sessions immediately disconnecting. The new version also contains improved support for IPv6, bug fixes, and generally improved app stability.
1.3.2
Feb 24, 2022
The Remote Care app has been updated with new video conferencing technology to improve the stability and user experience. Besides, the new version contains a few small video improvements, bug fixes, and a generally improved app stability.
1.3.1
May 5, 2021
Minor bug fixes and improvements.
1.3.0
Mar 13, 2020
Minor bugfix.
1.2.0
Jun 17, 2019
- Optimizes user interface for better user experience.
- Adds several minor improvements to the device connection stability.
- Adds several minor improvements to the device connection stability.
1.1.0
May 7, 2019
Widex Remote Care FAQ
Widex Remote Care is available in regions other than the following restricted countries:
St. Kitts and Nevis,Senegal,St. Vincent & The Grenadines,Botswana,St. Lucia,Macedonia,Trinidad and Tobago,Armenia,Angola,Bahrain,Myanmar,Nauru,Chad,Guinea-bissau,Liberia,Moldova,Madagascar,Papua New Guinea,Iraq,Benin,Libya,Maldives,Zimbabwe,Russia,Turks and Caicos,Bermuda,Belize,Turkmenistan,Bhutan,Dominica,Malawi,Mauritania,Cote Divoire,Gabon,Swaziland,Brunei Darussalam,Georgia,Cayman Islands,Sierra Leone,Morocco,Barbados,Grenada,Seychelles,Anguilla,Congo,Guyana,Mozambique,Suriname,Tonga,Tanzania,Zambia,Fiji,Mauritius,Kenya,Antigua And Barbuda,Cambodia,Mali,Nepal,Uganda,Bahamas,Montserrat,British Virgin Islands,Belarus,Lao Peoples Democratic Republic,Palau,Tajikistan,Burkina Faso,Qatar,Solomon Islands,Sao Tome & Principe,Vanuatu,Azerbaijan,Bosnia & Herzegovina,Congo, Democratic Republic,Micronesia,Montenegro,Kosovo,Kazakhstan,Rwanda,Afghanistan,Cameroon,Niger,Gambia
Widex Remote Care supports English, Albanian, Arabic, Bosnian, Bulgarian, Croatian, Czech, Danish, Dutch, Estonian, Filipino, Finnish, French, German, Greek, Hebrew, Hungarian, Icelandic, Italian, Japanese, Korean, Latvian, Lithuanian, Malay, Norwegian Bokmål, Persian, Polish, Portuguese, Romanian, Russian, Serbian, Simplified Chinese, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Urdu, Vietnamese
Click here to learn how to download Widex Remote Care in restricted country or region.
Check the following list to see the minimum requirements of Widex Remote Care.
iPhone
Requires iOS 11.0 or later.
iPad
Requires iPadOS 11.0 or later.
iPod touch
Requires iOS 11.0 or later.
